---
title: 'Founding Recruiter at Hera'
canonical: 'https://feeny.ai/job/founding-recruiter-hera-new-york-mrztf976fczb'
type: 'job'
last_seen: '2026-09-10'
---

# Founding Recruiter at Hera

- **Company:** Hera
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hellohera/f3bac8ee-497d-47c7-a679-a952532e5a02

## Job description

The gap no one has filled Every complex system in America has a profession whose job it is to be your trusted guide. A lawyer for legal. An accountant for taxes. A financial advisor for your money. Healthcare, a trillion-dollar industry that touches every single family, leaves us on our own. 99% of care happens when someone steps outside the four walls of a doctor's office. Hera is creating a new profession in healthcare to fill that last mile gap: the Hero, a dedicated care manager for your family. Our Heroes educate, coordinate, and advocate for the most vulnerable population. We're covered by insurance, so we can serve every family in America.

The team is everything We’re cultivating a team that can run through walls together to take care of the generation that raised us. The DNA of our team and the bar we hold for each other will shape the trajectory of the company. You will craft every touchpoint our future team experiences and how they spend time getting to know us. This is one of the most important roles at the company.

Our founding team We've raised $34M from Accel and Bain Capital Ventures and 10x'ed revenue over the last 6 months organically through close partnerships with Weill Cornell, NYU Langone, UCSF, USC, and Mount Sinai. The Chief of Geriatrics at Weill Cornell and Director of Geriatrics at NYU Langone have joined us as clinical advisors. CFO of Mount Sinai has invested in us. You'll build Hera alongside co-founders [Jenny](https://www.linkedin.com/in/jennydlee/), [Myles](https://www.linkedin.com/in/mylesnovick/) & [Connie](https://www.linkedin.com/in/conniejkang/) and a team from Palantir and Headway. As part of our founding team, you would have meaningful ownership in the company. We are in person in NYC. Read our story [here](https://hellohera.com/about).

## The role

You are my right hand on talent. Recruiting at Hera isn't a support function, it's how we win. You'll sit close enough to the founders to know exactly why each role is critical, how our narrative is evolving week to week, and how to tell that story to the exact person we need in the room. When the pitch shifts, you shift with it. When a candidate hesitates, you know which thread to pull. Own the entire funnel. Sourcing, screening, and closing end to end, across both technical and business roles. You run the process, you own the candidate experience, and you make every hiring manager better at their part of it. The founding team will stay deeply involved in hiring; your job is to multiply us, not replace us. Hunt. We're still early in building our talent brand, which means the best people won't come to us, you go get them. You have real hunter DNA and you source in an AI-native way: you use every tool available to find, reach, and win people nobody else is finding. Volume without craft doesn't work here, and craft without volume doesn't either. Partner on talent strategy. You help shape which roles we open, in what order, and what great looks like for each. You bring rigor to how we run loops, calibrate bars, make decisions, and you push back when we're wrong. Make how we recruit as distinctive as what we're building. We've thrown a[talent show where every act is over 65](https://www.instagram.com/reel/DZi3YmESZ6Q/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==), sold out all the work for a retired 88 year old who had never sold a piece of art until the [art show](https://ny1.com/nyc/all-boroughs/news/2026/02/19/88-year-old-brooklyn-painter-sells-art-for-the-first-time) we threw him, are hosting a Dinner with Nonna series, and have many events coming up that helps us share our story with the world. These are also mediums to bring talent into our community. We want to partner to be unconventional and willing to try things other nobody else has tried. The best ideas in this role aren't in any recruiting playbook you've read.

## Who you are

- You sell a mission, not a job. Candidates leave a conversation with you believing in Hera's mission and their specific place in it. You can hold the whole company narrative in your head, and you quickly adapt as our narrative evolves.
- You're a hunter. You'd rather build a pipeline from zero than manage inbound. You're relentless on sourcing, fluent with AI tools, and treat "no response" as the start of a sequence, not the end of one.
- You've run full-cycle recruiting. You've closed candidates across technical and non-technical roles, and you know that a founding engineer, a clinician, and a BD lead each need a completely different pitch.
- You obsess over candidate experience. You know every interaction is brand-building, and that how we treat the people we don't hire says as much about us as how we treat the ones we do.
- You're a builder. You thrive bringing clarity to ambiguity. You track your own metrics, you're rigorous about what's working, and you iterate without being told.
- You read people deeply. You catch the hesitation a candidate hasn't said out loud and know whether it's comp, conviction, or a partner in another city.
- Based in NYC or willing to relocate.

## What we value

- Worthy of our parents. We don't leave the 20% behind, because that applies to someone's mother. Quality isn't a constraint we tolerate on the path to growth. Quality is the strategy.
- Collaboration must be an accelerant. Not everything will be collaborated on and that's fine. We assume good intent always and push the ball forward.
- Celebrate human. Humans are at the heart of everything we do: every product decision, every Hero we choose to hire, every person we bring onto the team. For us, empathy is fuel to move with urgency because we know every single day matters for those we serve. We look for missionaries not mercenaries.
- Enjoy the uphill. Wrestling problems this hard, in an industry this broken, is a privilege most people never get. We're excited for the summit but the joy is in the climb. If the hard part isn't what's pulling you, this might be the wrong climb.
- Attack. Nothing is created in this world without an extraordinary amount of effort. In order to will the change we want to see in the world, we attack problems and play offense. We're here to win to ensure our customers get the world they deserve.
- Our promise is we will stretch your limits and trust you to own unreasonably substantial outcomes. If this speaks to you, let's talk: jenny@hellohera.com

## About Hera

## Company Overview
- **One-liner**: Hera is a care management company that matches families with dedicated senior care experts (Heroes) who coordinate all aspects of an aging parent’s healthcare, covered by Original Medicare.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available
- **Founders**: Jenny Lee (Co-founder & CEO), Connie Kang (Co-founder & COO), Myles Novick (Co-founder & CTO)

## Core Business
- **Primary industry**: Senior care management / Healthcare technology
- **Target customers**: B2C – adult children caring for aging parents; B2B – Medicare beneficiaries and payers
- **Mission statement**: “We only deliver care good enough for our own parents.”

## Products & Services
- **Hera Hero**: A dedicated senior care expert (licensed social worker or nurse) who manages non-clinical tasks – coordinating doctors, navigating insurance, managing medications, applying for Medicaid – all covered by Medicare.
- **Juno**: An AI “teammate” that handles documentation, billing, phone holds, and surfaces the best next action for each family, learning from every case.
- **Hera Bridges**: A program that helps families access Medicaid benefits for up to 24/7 home care, dental, vision, and transportation (announced as a new offering).

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: $7.2M seed round (announced December 2025)
- **Notable Investors**: Accel (lead), IA Ventures, BoxGroup
- **Growth Signals**: 
  - 18 employees (as of mid-2026), with monthly headcount growth of +7.4%
  - 90% of clients pay $0 out-of-pocket
  - 95% family retention rate
  - Serving 7 states (NY, NJ, CA, FL, MA, MD, PA) with plans to expand to Medicare Advantage soon
  - Active job postings increased 150% quarterly; 10 open roles at time of writing

## Competitive Advantages
- **Unique pricing model**: Services reimbursed by Original Medicare’s Chronic Care Management program – most families pay nothing, unlike private care managers who charge $150–$300/hour.
- **AI-augmented human care**: Juno automates administrative work so Heroes can focus on building trust and handling complex family situations.
- **New profession**: Creating the “Hero” role – a dedicated, non-clinical care coordinator that no other company offers at this scale with insurance coverage.
- **High trust and stickiness**: 95% of families stay with Hera, indicating deep satisfaction and reliance.

## Strategic Focus
- Expand coverage to Medicare Advantage plans (currently only Original Medicare)
- Scale the Hero workforce (GM of Heroes role open) and grow engineering/tech team to enhance Juno
- Launch programs like Hera Bridges to unlock additional Medicaid-funded services
- Build out growth, product, and design teams (founding roles in evangelism, marketing, frontend, backend, and product design)

## Why Work Here
- **Mission-driven**: Redefining how families care for aging parents; tangible impact on real lives (improving hospital discharge, preventing eviction, etc.)
- **Small, founding team**: Join as an early employee (currently 18 people) with high ownership and influence.
- **Engineering culture**: Use AI to augment, not replace, human connection – “the last mile” of healthcare. Tech stack includes TypeScript, React, and AI tools.
- **Work environment**: Office in New York City (Manhattan); roles likely hybrid. Emphasis on trust, empathy, and building a new category from scratch.
- **Growth trajectory**: Rapidly hiring, well-funded by top-tier VCs, expanding both geography and service lines.

## Sources
1. [hellohera.com](https://hellohera.com/) – Company homepage with product details and eligibility
2. [hellohera.com/about](https://hellohera.com/about) – Mission, story, and team overview
3. [hellohera.com/careers](https://hellohera.com/careers) – Careers page
4. [linkedin.com/company/hellohera](https://www.linkedin.com/company/hellohera) – Company LinkedIn with employee count, funding announcement, and job listings
5. [jobs.ashbyhq.com/hellohera](https://jobs.ashbyhq.com/hellohera) – Active job postings

## Other roles at Hera

- [Product Designer, Family Experience](https://feeny.ai/job/product-designer-family-experience-hera-new-york-7ccyz0rfetc8) — New York, NY
- [Founding Growth Marketer](https://feeny.ai/job/founding-growth-marketer-hera-new-york-3tg3q05atnf9) — New York, NY
- [Onboarding Guide (Patient Enrollment)](https://feeny.ai/job/onboarding-guide-patient-enrollment-hera-united-states-p505rt7ed8t3) — United States
- [Chief Medical Officer](https://feeny.ai/job/chief-medical-officer-hera-new-york-swdeb1sdf7vd) — New York, NY
- [Telemedicine Physician, 50-State Licensed — Geriatric Care](https://feeny.ai/job/telemedicine-physician-50-state-licensed-geriatric-care-hera-united-states-g64tzjkkxn3a) — United States
- [Founding Engineer](https://feeny.ai/job/founding-engineer-hera-new-york-k2ezqfgx2hvw) — New York, NY
- [Hera Hero](https://feeny.ai/job/hera-hero-hera-united-states-h16ffbp9ezy2) — United States
- [Founding Partnerships (Evangelist)](https://feeny.ai/job/founding-partnerships-evangelist-hera-new-york-gaasy26r4ep7) — New York, NY
- [Onboarding Guide (Patient Enrollment), Spanish/English Bilingual](https://feeny.ai/job/onboarding-guide-patient-enrollment-spanish-english-bilingual-hera-united-states-ha73c5fp63ce) — United States
- [Founding BizOps (Apollo Unit)](https://feeny.ai/job/founding-bizops-apollo-unit-hera-new-york-j0ea4sckytnc) — New York, NY