---
title: 'Founding Software Engineer at Dialogue AI'
canonical: 'https://feeny.ai/job/founding-software-engineer-dialogue-ai-los-angeles-830j608dt3c2'
type: 'job'
last_seen: '2026-09-04'
---

# Founding Software Engineer at Dialogue AI

- **Company:** Dialogue AI
- **Location:** Los Angeles, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2025-09-18
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/dialogueai/687b6d39-cf6d-4767-bc83-466a8d111ed2

## Job description

## Overview

Dialogue AI is building the future of customer research. Our platform brings together AI agents to help create studies, conduct interviews, and extract meaningful insights -- enabling teams to understand their customers faster and more effectively than traditional methods.

As a founding engineer, you will work across product, infrastructure, and AI to deliver a customer-first product you can be proud of. You will collaborate directly with a founding team from leading tech companies and universities, shaping both the product and the culture as we scale.

https://www.dialogueai.com

## Requirements

- Ability to work across the entire stack, including frontend, backend, and AI
- Use modern AI tools (e.g., Claude Code, Cursor) and be able to adapt quickly
- Self-motivated, career driven, and ready to take on outsized responsibility
- Strong customer focus with a product and design mindset
- Clear and effective communication skills
- Bonus: experience with AI/ML development
- Open to candidates of all experience levels

## Role Impact

This role is critical to shaping the foundation of Dialogue AI. You will take on significant product ownership and help define the team’s culture from day one. It’s a rare opportunity to work at the forefront of AI while accelerating your growth and career trajectory, alongside a team from top companies and with the support of top investors.

## About Dialogue AI

## Company Overview
- **One-liner**: Dialogue AI provides an AI-native platform that conducts and analyzes customer research—moderating interviews, running surveys, and synthesizing insights at scale.
- **Entity Type**: Private (Seed stage, $6M raised)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2025
- **Founders**: Justin Hoang, Hubert Chen, Benjamin Lo

## Core Business
- **Primary industry**: Customer research / User experience (AI-powered market research platform)
- **Target customers**: B2B – product teams, designers, researchers, marketers at enterprise and growth-stage companies (e.g., Wayfair, Suno, Quill)
- **Mission / purpose**: Make high-quality customer research accessible, fast, and fun, putting customer voices at the center of product decisions.

## Products & Services
- **AI-Moderated Interviews**: Fully conversational, adaptive AI interviews in 30+ languages that probe for deeper insights at scale.
- **Quantitative Surveys**: AI-powered surveys for structured feedback.
- **Usability Testing**: Watch real users navigate prototypes, live sites, or apps; AI pinpoints friction points.
- **Concept Testing**: Test ideas, features, ad creatives, branding, and media with fast, actionable feedback.
- **Voice of the Customer**: Continuous feedback tracking for sentiment and loyalty over time.
- **Discovery Research**: Map customer journeys and uncover unmet needs.
- **Insights Chat**: Ask questions about research data and get instant synthesized findings.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (Seed stage)
- **Key Metric**: Total Funding: $6.0M (Seed round, November 2025)
- **Notable Investors/Partners**: Lightspeed Venture Partners (lead), Seven Stars, Uncommon Projects, The Tornante Company (founded by Michael Eisner), plus angel investors including the CPO of Discord, the CDO of Nextdoor, and the former CTO of Match Group.
- **Growth Signals**: 
  - 11 employees as of April 2026; employee count growing (hiring for engineering and go-to-market roles)
  - LinkedIn followers: ~1,354 (+9.5% monthly)
  - Monthly website visits: ~65,457 (+10.4% monthly)
  - High-profile early customers: Wayfair, Suno, Quill reporting significant time and cost savings

## Competitive Advantages
- **AI-native research platform** that combines qualitative depth with quantitative scale (interviews at scale in hours vs. weeks)
- **Proprietary participant network** of 10M+ global respondents, pre-screened and incentivized
- **Real-time insight synthesis** with sentiment analysis, pattern detection, and fact-checking
- **Enterprise-grade compliance**: SOC 2 Type II, GDPR, HIPAA
- **Founding team** with product-building experience at Apple, Snapchat, Twitter, and Reddit
- **Best-practice methodology** validated by researchers from OpenAI, Google DeepMind, Airbnb, and more

## Strategic Focus
- Democratize customer research so any team member (not just dedicated researchers) can run studies
- Accelerate product development by collapsing research timelines from weeks to hours
- Scale the platform further with the new $6M seed funding (product development, enterprise features, go-to-market expansion)
- Strengthen the participant network and AI moderator capabilities

## Why Work Here
- **Early-stage, high-impact role**: Join a Seed-stage startup of ~11 people; significant ownership and influence on product, culture, and direction
- **Mission-driven**: "People come first" – amplifying human voices rather than replacing them with AI
- **Founders with deep tech experience** (Apple, Snapchat, Twitter, Reddit) – strong mentorship potential
- **Hiring actively** – currently listed roles include Founding Software Engineer (see careers page)
- **Office location**: Los Angeles, CA (with remote presence in Canada based on employee distribution)
- **Culture highlights**: Emphasis on delightful participant experiences, rigorous research methods, and rapid iteration
- **Notable perks**: Not explicitly detailed, but early-stage startup likely offers equity, flexible environment, and chance to define engineering culture

## Sources
1. [dialogueai.com](https://www.dialogueai.com/)
2. [linkedin.com/company/trydialogueai](https://www.linkedin.com/company/trydialogueai)
3. [tracxn.com](https://tracxn.com/d/companies/dialogueai/__udvlPJzzn7yvPQ-Ga_UOJN-1ZGaRewKFQ723gmU2qWs)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/dialogueai/687b6d39-cf6d-4767-bc83-466a8d111ed2)
5. [dialogueai.com/blog](https://www.dialogueai.com/blog/dialogue-seed-round-announcement)

## Other roles at Dialogue AI

- [Insights Strategist](https://feeny.ai/job/insights-strategist-dialogue-ai-los-angeles-fdgk2cmvtv17) — Los Angeles, CA
- [Account Executive](https://feeny.ai/job/account-executive-dialogue-ai-remote-xy6ysmt0gfzy)
- [Open Application](https://feeny.ai/job/open-application-dialogue-ai-los-angeles-m53wgkhxyq8c) — Los Angeles, CA
- [Founding Software Engineer](https://feeny.ai/job/founding-software-engineer-the-flex-paris-abrjrrtwqpaf) — Paris, France
- [Founding Software Engineer](https://feeny.ai/job/founding-software-engineer-noia-labs-paris-qe965xsjbfvj) — Paris, France
- [Founding Software Engineer](https://feeny.ai/job/founding-software-engineer-cerve-global-ltd-sweden-d811pr9thfjz) — Sweden
- [Founding Software Engineer](https://feeny.ai/job/founding-software-engineer-leap-united-states-5zp205ahyvks) — United States
- [Founding Software Engineer](https://feeny.ai/job/founding-software-engineer-usul-san-francisco-0nvbfnyxv495) — San Francisco, CA
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