---
title: 'Fractional IT Support Technician at Elwood Technologies'
canonical: 'https://feeny.ai/job/fractional-it-support-technician-elwood-technologies-london-sd1q7fxm74ge'
type: 'job'
last_seen: '2026-10-13'
---

# Fractional IT Support Technician at Elwood Technologies

- **Company:** Elwood Technologies
- **Location:** London, United Kingdom
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/elwoodtechnologies/jobs/6222883004

## Job description

Job Title: Fractional IT Support Technician

Salary £20,000 - £24,000 based on 2 days per week (FTE £50,000-£60,000)

Location: Kings Cross, London

## About Elwood

As an FCA-regulated firm, Elwood Technologies provides institutional investors with a seamless, end-to-end digital asset trading, execution, and risk management infrastructure connected to global markets via a single API.

Job Description

We are seeking a proactive, detail-oriented Fractional IT Support Technician to manage our day-to-day IT operations, device lifecycle, and SaaS user administration. In this role, you will be the go-to technical resource for our team, ensuring our digital workspace is secure, compliant, and friction-free.

This is a fractional, part-time position requiring a commitment of 2 days per week at our Kings Cross office (possibility to extend to 3 days as required).  Perfect for an experienced IT professional who thrives on building efficient processes, troubleshooting access issues, and maintaining high security standards across a modern, cloud-first infrastructure

## Key Responsibilities

User Lifecycle & Onboarding

- New Joiners: Coordinate the end-to-end IT setup for new employees, including configuring hardware, provisioning core system accounts, and delivering a clear, welcoming IT induction.
- Leavers: Oversee the secure offboarding process by coordinating the collection of company-owned physical devices, executing secure remote device wipes, and ensuring local asset return.

Device & Endpoint Management (MDM)

- Software & Policy Deployments: Leverage Mobile Device Management (MDM) tools to push critical software updates, system certificates, and global security policies to all endpoints.
- Security Compliance: Ensure all active devices are securely configured with mandatory software installed (including endpoint security tools like Netskope).
- Inventory Control: Maintain an up-to-date hardware asset register, tracking the status, location, and assignment of all company laptops and peripherals.

Google Workspace Administration

- Manage user permissions, Google Shared Drives, and Google Groups.
- Implement and audit data retention policies in line with corporate compliance.
- Set up secure email forwarding, aliases, and shared inbox structures upon request.

Access Control & Licensing Troubleshooting

- Manage the assignment of software licenses and system access.

## Qualifications / Knowledge

- 2-3 years of proven IT Support Experience
- Strong background in providing technical support both remotely and managing physical hardware assets.
- Advanced hands-on experience administering Google Workspace (G Suite), Okta, Jira, slack and managing other business application licenses.
- Basic scripting experience in Shell or Python to automate repetitive tasks such as user onboarding/offboarding, device configuration, bulk admin changes and similar.
- Practical experience using Mobile Device Management tools to manage, secure, and update fleet laptops (macOS and Windows).
- Experience managing office devices and peripherals, including printers, meeting room AV/conferencing equipment, monitors, docking stations and other shared hardware.
- Hands-on experience with office network fundamentals: cable patching, basic switch and Wi-Fi access point troubleshooting.
- Good knowledge of internet security, data privacy principles, and access control frameworks (knowledge of tools like Netskope is highly advantageous).
- Excellent troubleshooting capability; able to analyze technical workflows, diagnose API/automation integration failures, and implement quick, reliable fixes.
- Comfortable coordinating hardware logistics, shipping/couriers, and maintaining immaculate records.
- Excellent communication skills and interpersonal skills
- Highly organised, self-motivated and ability to work with a structured approval process
- Certifications (Desirable): CompTIA A+, Google Workspace Administrator certifications, Microsoft  are a strong plus.

What we offer:

- 💵  Competitive salary and compensation packages
- 🍎 Fully paid medical and discounted dental schemes for employees and their family
- ✈️ Generous time off + bank holidays
- 💪 Onsite gym and wellness centre
- 🍔 Weekly Uber eats allowance and snacks provided in the office
- 🚲 Cycle to Work and Cycle Saver schemes
- 🍼 Enhanced parental leave for all employees who have been with the company for one (1) year
- 🐕‍ Employee Assistance Programme
- 📚 Paid study leave and personal leave

Why Elwood?

- Join a series A FinTech company  and help shape the future of finance
- A startup with deep financial backing and a strong market presence
- Our platform is enabling institutional access to the most exciting growth opportunity in Finance
- Work with a modern technology stack and help solve high impact problems
- Strong client focused team with a diverse background
- We’re a Global company and have modern, centrally based offices in London, New York and Singapore.

## About Elwood Technologies

## Company Overview
- **One-liner**: Elwood Technologies provides an end-to-end institutional-grade digital asset trading platform that unifies execution, portfolio management, risk management, and collateral management for 24/7 markets.
- **Entity Type**: Private (total funding of $70 million as of 2026 per Growjo)
- **Headquarters**: Regents Park, England, United Kingdom
- **Founded**: 2018
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Digital asset trading infrastructure / Financial services
- **Target customers**: Institutional investors, financial institutions, neobanks, and corporations (B2B, Enterprise)
- **Mission or purpose statement**: "To build the foundational platform to unify traditional finance and digital assets." [elwood.io/about](https://www.elwood.io/about)

## Products & Services
- **Execution Management System (EMS)**: High-performance trading tools with algorithms, extensive venue connectivity across exchanges and liquidity providers, price optimisation, and advanced transaction cost analysis. [elwood.io](https://www.elwood.io/)
- **Portfolio Management System (PMS)**: Consolidated portfolio view of all positions and counterparties, real-time and historical P&L reporting with IBOR capabilities across CeFi, DeFi and TradFi venues. [elwood.io](https://www.elwood.io/)
- **Risk Management System (RMS)**: Comprehensive risk analytics powered by proprietary quantitative models, featuring institutional risk metrics and configurable scenario analysis for spot, volatility and time-based sensitivities on live positions. [elwood.io](https://www.elwood.io/)
- **Collateral Management**: Real-time streaming display of margin requirements across venues with a clear, consistent view of multiple margin modes via UI and API. [elwood.io](https://www.elwood.io/)
- **Post-Trade Reconciliation**: Automated trade, position and balance reconciliation across exchanges, custodians and internal systems within a single, standardised data model. [elwood.io](https://www.elwood.io/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $70 million; estimated annual revenue of $16 million [growjo.com](https://growjo.com/company/Elwood)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Headcount of 74 employees operating across 7 countries; acquired Coremont LLP’s digital asset business in 2023; appointed former Coremont executive Michael Abib as CEO in April 2026 [elwood.io/about](https://www.elwood.io/about); LinkedIn follower count of 11,506 (growing 13.3% year-over-year) [linkedin.com](https://www.linkedin.com/company/elwoodtechnologies)

## Competitive Advantages
- Full trade lifecycle coverage (pre-trade to post-trade) in a single, modular platform
- Institutional-grade security, resilience, and regulatory compliance by design
- Proprietary quantitative risk models built in-house
- Deep combined expertise in traditional finance and digital assets
- API-first architecture enabling seamless integration into existing institutional stacks

## Strategic Focus
- Continue building the "institutional operating system for 24/7 markets"
- Deepen convergence between traditional finance (TradFi) and digital assets
- Expand global footprint with hubs in key financial centers (London, New York, Singapore, UAE)
- Scale the platform and client base while maintaining modular flexibility

## Why Work Here
- **Culture**: High-trust, ownership-driven environment with small, agile teams and significant autonomy [elwood.io/careers](https://www.elwood.io/careers)
- **Work style**: Hybrid/remote arrangements depending on role and team; global company with in-person collaboration hubs [elwood.io/careers](https://www.elwood.io/careers)
- **Impact**: Work on mission-critical infrastructure that bridges two worlds of finance; not a maintenance job [elwood.io/careers](https://www.elwood.io/careers)
- **Team**: Seasoned group of financial technologists and digital asset natives; exceptional average talent level [elwood.io/careers](https://www.elwood.io/careers)
- **Growth**: Unparalleled opportunities to take on new responsibilities as the company scales [elwood.io/careers](https://www.elwood.io/careers)

## Sources
1. [elwood.io](https://www.elwood.io/) – Platform overview and product details
2. [elwood.io/about](https://www.elwood.io/about) – Mission, team, and CEO appointment
3. [elwood.io/careers](https://www.elwood.io/careers) – Culture, values, and benefits
4. [job-boards.greenhouse.io/elwoodtechnologies](https://job-boards.greenhouse.io/elwoodtechnologies) – Current open roles
5. [growjo.com](https://growjo.com/company/Elwood) – Company data (revenue, funding, headcount)
6. [linkedin.com/company/elwoodtechnologies](https://www.linkedin.com/company/elwoodtechnologies) – LinkedIn profile and follower metrics

## Other roles at Elwood Technologies

- [Enterprise Account Executive/Sales Director - New York](https://feeny.ai/job/enterprise-account-executive-sales-director-new-york-elwood-technologies-new-r04st4ga5vva) — New York, NY
- [Graduate/Junior Software Engineer](https://feeny.ai/job/graduate-junior-software-engineer-elwood-technologies-london-csbps40ksmd6) — London, United Kingdom
- [Technical Client Success Manager - Hong Kong (Remote)](https://feeny.ai/job/technical-client-success-manager-hong-kong-remote-elwood-technologies-hong-kong-sr35kx2dnn7d) — Hong Kong, China
- [Technical Client Success Manager - Singapore](https://feeny.ai/job/technical-client-success-manager-singapore-elwood-technologies-singapore-m4bf72xpznct) — Singapore