--- title: 'Franchise Operating Partner - 12 month FTC at OVO Energy' canonical: 'https://feeny.ai/job/franchise-operating-partner-12-month-ftc-ovo-energy-s8ddq0ehse63' type: 'job' last_seen: '2026-09-14' --- # Franchise Operating Partner - 12 month FTC at OVO Energy - **Company:** OVO Energy - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-14 - **Apply:** https://careers.ovo.com/?gh_jid=8161540 ## Job description ## Role OVO-View Team: OVO Solar & Heating Location: Commutable to Bristol Salary banding:  £45,000 - £55,000 Experience: Mid-Level Role Type: Full-Time, 12 month Fixed-Term contract Reporting to: Head of Franchise, OVO Solar & Heating Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Business builder, renewables geek, amazing with people Top 3 qualities for this role: Communication, commercial acumen, technical compliance Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be field based and expected to travel to physically visit Franchisees in your territory regularly (ie travel away from home almost every week). You would ideally be based close to Bristol for easy access to Midlands, South Wales and Thames Valley. As such the territory you’ll cover will be the ‘middle’ of the UK, however, whilst we’re building the business, you may be expected to travel further afield from time to time. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around [Plan Zero.](https://company.ovo.com/planzero/) So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: We’re currently building OVO’s decarbonisation business - OVO Solar & Heating. A franchise network of multi-capability renewables installers. Set up within the security of OVO, but given the freedom of a start-up. We want to make a real dent in the renewables landscape in the UK and we firmly believe stitching together the best of local with the benefits of a big company is the way to do that. This role probably won't be for everyone. You’ll have to be comfortable dealing with ambiguity, able to roll your sleeves up and get stuff done and be able to deal with a high degree of change. This role in a nutshell: In this role, you’ll be a blend of a Growth Advisor, Performance Manager and Confidante. Franchising is a super unique business model, where relationships truly are at the heart of everything. The better your relationships with franchisees, the better they’ll perform. Don't worry if you don’t tick all of the boxes around criteria. We’re really focused on attitude over aptitude. Your key outcomes will be: Franchise Growth & Development - Serve as the primary operational support for franchisees, acting as a trusted advisor and mentor. - Guide franchisees in scaling their businesses, improving productivity, and maximizing customer satisfaction. Business & Installation Operations - Ensure adherence to industry regulations, technical standards, and internal operating procedures for all renewable technologies offered (e.g. Solar PV, Battery, ASHP etc) - Help franchisees implement and refine processes for site surveys, system design, installation, and commissioning. - Help Franchisees build their businesses, including: organisational design and recruitment, Back Office operations, Front Office (marketing & sales) operations Performance Management - Monitor KPIs including installation throughput, conversion rates, customer satisfaction, and profitability. - Responsible for the performance of the franchisees in your ‘patch’ and dovetail with required governance cadences - Support franchisees with budgeting, forecasting, and commercial decision-making (e.g., pricing strategies, supplier management). - Benchmark performance across the network and help underperforming franchisees identify and close performance gaps. Communications & Alignment - Act as the key communication channel between the franchisor and franchisees, ensuring alignment on goals and initiatives. - Relay field intelligence and franchisee feedback to help shape central strategy, systems, and support services. - Play an active role in new product rollouts and technology updates across the franchise network. You’ll be successful in this role at OVO if you have… - Proven experience in a field-based role supporting SME operators, ideally within franchising or trade-based industries. - Background in or familiarity with renewable energy technologies (especially Solar PV, batteries, heat pumps, EV charging). - Strong commercial acumen and experience supporting business owners in sales growth and operational improvement - Excellent communication and interpersonal skills with a strong coaching and mentoring approach. - Experience working with KPIs, financials, and business planning tools. - Solid understanding of technical compliance, installation workflows, and the renewables customer journey. - Ability to manage a geographically dispersed network of franchisees with autonomy and initiative. - Understanding of UK renewables regulations (e.g., MCS, RECC, DNO, G98/G99 compliance etc). Let’s talk about what’s in it for you We’ll pay you between £45,000 and £55,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash. Here’s a taster of what’s on offer: For starters, you’ll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing... We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.. ## About OVO Energy ## Company Overview - **One-liner**: OVO Energy is a UK-based energy technology and services company on a mission to power human progress with clean, affordable energy for everyone. - **Entity Type**: Private (part of the OVO Group, which is privately held) - **Headquarters**: Bristol, England, United Kingdom - **Founded**: 2009 - **Founders**: Stephen Fitzpatrick ## Core Business - **Primary industry**: Energy supply, energy technology (cleantech), and home decarbonisation services. - **Target customers**: B2C (residential households in the UK), B2B (through its SaaS platform Kaluza for utilities globally). - **Mission or purpose statement**: "To power human progress with clean affordable energy for everyone." The company has committed to its "Plan Zero" strategy to reach net-zero carbon emissions by 2035. ## Products & Services - **OVO Energy (Retail Supply)**: The core business providing gas and electricity to approximately 4 million UK homes. Includes smart tariff plans, EV charging tariffs, and the "Beyond" Energy Savings Account. - **Kaluza (SaaS Platform)**: An advanced, end-to-end SaaS platform for energy utilities. It enables real-time data-driven operations, customer personalisation, and integration of low-carbon technologies (EVs, solar, heat pumps). Kaluza is a separate entity within the OVO Group with a global client base (e.g., AGL in Australia). - **OVO Home Services**: Installation and support for green home technology, including EV chargers, solar panels, and heat pumps. The company also has a franchise network for community-level solar installation. - **OVO Energy Experts**: A service where experts visit homes (over 6,500 in 2024) to provide tailored energy efficiency advice. ## Market Standing - **Valuation/Market Cap**: Not publicly available for OVO Energy itself. Kaluza (sister company) was valued at $500 million post-money following a $100 million investment from AGL in 2024. - **Key Metric**: Adjusted EBITDA of £42 million in 2024 (down from £225 million in 2023), serving ~4 million customers. OVO has provided £140 million in customer support since 2022. - **Notable Investors/Partners**: Mitsubishi Corporation (long-standing partner and joint venture in Japan), AGL (Australian energy giant, $100M investment in Kaluza), and other global utilities. - **Growth Signals**: - Launched "Beyond," the UK's first Energy Savings Account, in 2024. - Kaluza signed a landmark software licensing deal with AGL in Australia, expected to cut AGL’s operational costs by $46-60 million. - Launched Kaluza Japan via a joint venture with Mitsubishi Corporation. - Active in campaigning for a social tariff and policy change with the UK government. - Over 140,000 Trustpilot reviews with a 4.5-star rating. ## Competitive Advantages - **Vertically Integrated Ecosystem**: OVO controls the full customer journey from energy supply to SaaS platform (Kaluza) to home installation services, creating a unique, data-rich feedback loop. - **Technology-First Approach**: Kaluza is a genuine platform differentiator, allowing OVO and its partners to innovate faster and lower costs compared to traditional utilities. - **Strong Brand & Trust**: Consistently high customer satisfaction (4.5* Trustpilot) and a clear, authentic net-zero mission ("Plan Zero") that resonates with consumers and employees. - **Scale & Incumbency**: With 4 million customers, OVO is one of the UK's largest energy challenger brands, giving it significant market influence and data assets. ## Strategic Focus - **Scale Kaluza Globally**: The primary growth engine. The focus is on signing more international utility clients (e.g., AGL, Mitsubishi) to license the Kaluza platform, targeting operational cost savings and green tech integration for partners. - **Lead UK Home Decarbonisation**: Accelerating the installation of heat pumps, solar panels, and EV chargers to meet UK government targets (e.g., 600,000 heat pumps per year by 2028) and reduce customer carbon footprints. - **Deepen Customer Relationships**: Expanding the "Beyond" account model to increase customer lifetime value, loyalty, and cross-selling of green tech. - **Achieve Plan Zero**: On track to have a 100% electric fleet of vans and 100% renewable electricity for all offices by the end of 2025. The long-term goal is net zero by 2035. ## Why Work Here - **Mission-Driven Culture**: The company has a clear, urgent purpose ("Plan Zero") that unites employees. The CEO, David Buttress, describes the mission as "energising and infectious." - **Award-Winning Inclusion**: Recognised as a **Times Top 50 Employer for Gender Equality** (Sunday Times Best Places to Work 2024) and holds accreditations as a Disability Confident Employer, Menopause Friendly, and Period Positive Workplace. - **Progressive People Policies**: Offers unlimited, fully paid compassionate leave, unlimited paid leave for pregnancy loss, paid leave for "moments that matter" (e.g., child's first day of school, wedding), and "recharge" leave after intense periods. - **Flexible & Hybrid Working**: The company promotes flexibility and wellbeing. Offices are in Bristol (HQ), London, and other locations. - **Strong Engineering & Tech Culture**: With Kaluza as a core product, there is significant investment in software engineering, data science, and product development. The company explicitly seeks "brightest minds" to solve complex energy challenges. - **Employee Resource Groups (ERGs)**: Investment in belonging network leads (Radius Certified), indicating strong support for employee-led communities. ## Sources 1. [OVO Energy Careers Page](https://www.ovoenergy.com/careers) 2. [OVO Energy About Page](https://www.ovoenergy.com/about) 3. [OVO Group Careers Page](https://careers.ovo.com/) 4. [OVO Annual Report & Plan Zero Report 2024 (PDF)](https://company.ovo.com/wp-content/uploads/2025/09/OVO-ANNUAL-REPORT-FY24-FINAL-SEPT-2025.pdf) 5. [OVO Energy Main Site](https://www.ovoenergy.com/) ## Other roles at OVO Energy - [Strategy Partner - 12 month FTC](https://feeny.ai/job/strategy-partner-12-month-ftc-ovo-energy-london-aknk7x55tnsz) — London, United Kingdom - [GRC Principal](https://feeny.ai/job/grc-principal-ovo-energy-2pbs3bxjvegm) - [Customer Service Advisor (Zero Carbon Living)](https://feeny.ai/job/customer-service-advisor-zero-carbon-living-ovo-energy-bristol-england-7dv2dhbm9en5) — Bristol England, United Kingdom