--- title: 'Fraud Lead - Consumer Lending at Felix Technologies, Inc.' canonical: 'https://feeny.ai/job/fraud-lead-consumer-lending-felix-technologies-inc-buenos-aires-44neefvdc7rk' type: 'job' last_seen: '2026-11-09' --- # Fraud Lead - Consumer Lending at Felix Technologies, Inc. - **Company:** Felix Technologies, Inc. - **Location:** Buenos Aires, Argentina - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.gem.com/felix/am9icG9zdDoqokA4eah5mUxxcIY9Ab0O ## Job description ## About Us Athttps://felixpago.com/[Félix](https://felixpago.com/), we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked. We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better. ## About the Role As our Fraud Lead for Consumer Lending, you will be the core architect and gatekeeper protecting the unit economics of our Send Now Pay Later (SNPL) product. This is a high-visibility, cross-functional role reporting directly to the Head of Credit Risk, with a dotted line into our broader Fraud Organization. You will be responsible for defining, architecting, and mitigating fraudulent behaviors at the intersection of instant conversational interfaces (WhatsApp) and digital cross-border lending. We need an autonomous, highly analytical fraud specialist who can build prevention frameworks from scratch, identify sophisticated attack vectors, deploy dynamic decisioning logic, and ensure that our business growth remains secure and highly profitable. ## Responsibilities - Fraud Strategy & Architecture: Design, launch, and continuously refine first-party and third-party fraud typologies specifically tailored to our WhatsApp conversational lending ecosystem. - Payment & Repayment Analytics: Own repayment fraud, identity spoofing, and chargeback analytics for SNPL payments, proactively identifying exploit loops, synthetic identities, and implementing preemptive transaction blocks. - Unit Economics & Metric Ownership: Drive and hold direct accountability for core fraud metrics (e.g., net fraud rate, false positive ratios, challenge rates, chargeback-to-sales ratios) across the entire lending vertical without hindering conversion. - Decision Engine Architecture: Own rule design and logic orchestration within modern decision engines (e.g., Taktile, Provenir, Alloy) and partner with Data Science to deploy, monitor, and calibrate Machine Learning risk models in production. - Operational Policy Design: Partner closely with Operations and Engineering teams to design, optimize, and scale automated blocking protocols alongside efficient manual investigation workflows. - Regulatory & Compliance Liaison: Coordinate with Legal & Compliance to monitor, flag, and report Suspicious Activity Reports (SARs), loan abuse patterns, and system exploitation in alignment with regulatory standards. ## Requirements - Fintech & Lending Core: 4–5+ years of hands-on experience in Fraud Risk Strategy and Prevention, explicitly within consumer lending, Buy Now Pay Later (BNPL), digital wallets, or credit card ecosystems. - Data Analytics Mastery: Advanced skills in SQL (BigQuery, Snowflake, etc.) and data manipulation (Python/R or BI visualization tools) to extract, analyze, and model transactional logs independently with total autonomy. - Rule Engine & MLOps Exposure: Proven experience working with modern decision engines (such as Taktile, Provenir, Alloy, or similar) and deploying/monitoring machine learning risk models in live environments. - Investigative & OSINT Mindset: Deep understanding of emerging fraud attack vectors, account takeover (ATO), and synthetic fraud, with a track record of using data and OSINT techniques for threat detection. - Exceptional Cross-Functional Communication: Strong ability to translate complex fraud patterns and technical metrics into actionable business risks for C-suite executives, product managers, and engineering teams. - Extreme Ownership: A true builder mentality with an experimental spirit, capable of moving from high-level data insights down to policy execution with speed, precision, and zero hand-holding. - These are the applicable requisites, although equivalent competencies in any of the above will also be considered. ## What We Offer - Competitive salary - Initial stock options grant - Annual performance bonus - Work model: currently fully remote, with a future transition to a hybrid set up - Health, dental, and vision plans - Continuous learning opportunities - Unlimited PTO - Paid parental leave - Empowering opportunities for growth in a dynamic entrepreneurial environment ## Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal). ## About Felix Technologies, Inc. ## Company Overview - **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model) - **Founded**: 2021 - **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder) ## Core Business - **Primary Industry**: Financial Services – Remittances and cross-border payments. - **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more). - **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows. ## Products & Services - **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup. - **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M. - **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund. - **Growth Signals**: - Processed over $6B in transactions since inception. - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries). - Expanded services to Guatemala and Honduras after initial focus on Mexico. - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%. ## Competitive Advantages - **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption. - **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7. - **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible. - **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model. ## Strategic Focus - **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit). - **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries. - **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks. ## Why Work Here - **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact. - **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility. - **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers. - **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market. ## Sources 1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data 2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials 3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions 4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission ## Other roles at Felix Technologies, Inc. - [QA Automation Manager](https://feeny.ai/job/qa-automation-manager-felix-technologies-inc-mexico-city-a2kmg6c9cg7y) — Mexico City, Mexico - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-buenos-aires-egh7jyb13b6d) — Buenos Aires, Argentina - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-guadalajara-gebxn168ynp7) — Guadalajara, Mexico - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-mexico-city-2s8qz1fdgew4) — Mexico City, Mexico - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-sao-paulo-6qk8rwqyz9hg) — São Paulo, Brazil - [Cloud Operations Manager](https://feeny.ai/job/cloud-operations-manager-felix-technologies-inc-rio-de-janeiro-hmkcaf6rfe3s) — Rio de Janeiro, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-rio-de-2e7dcxfxwbe3) — Rio de Janeiro, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-sao-paulo-49brz1qepe3q) — São Paulo, Brazil - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-mexico-nds3khe2hrr8) — Mexico City, Mexico - [Senior Site Reliability Engineer (Observability)](https://feeny.ai/job/senior-site-reliability-engineer-observability-felix-technologies-inc-rxyymq40jp8r) — Guadalajara, Mexico