--- title: 'Fraud Operations Associate at Brex' canonical: 'https://feeny.ai/job/fraud-operations-associate-brex-seattle-washington-qb92qp2ykzdw' type: 'job' last_seen: '2026-09-11' --- # Fraud Operations Associate at Brex - **Company:** Brex - **Location:** Seattle Washington, United States - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-11 - **Apply:** https://www.brex.com/careers/8698277002?gh_jid=8698277002 ## Job description ## Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. Where you’ll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work! ## What you’ll do As a Fraud Operations Associate, you will be working with some of the industry’s brightest minds to manage the operations aspects of fraud. Specifically, you will manage daily workflows related to transaction fraud, first-party fraud, and account takeovers and work towards improving the business’s ability to scale and make risk-based and customer-focused decisions.  In this role, you will be the company expert in fraud operations and have the autonomy to drive down losses and improve internal efficiencies. You will also be critical in containing fraud losses and improving operational efficiencies by contributing to the evolution of our AI tools, thus ensuring Brex scales safely and sustainably. As Brex scales, the pressure of fraud increases as well. ## Responsibilities Case Management: - Own and work associate level queues that are assigned to the Fraud Operations team - Develop and implement scalable operational processes for fraud management - Make risk-based, subjective decisions on high-value/risk transactions & account offboardings - Achieve company-level goals around financial fraud losses Case Escalations & Incident Handling - Respond to cross-functional partners on escalations related to fraud in a diligent way that balances risk and provides customer love - Participating and helping in streamlining fraud operational workflows around transaction review and account investigations - Ability to take ownership of Fraud Incident handling and be able to conduct the root cause analysis & close inefficiency gaps Project & Roadmap Ownership - Ability to own & ship projects that are on Fraud Ops roadmap with full autonomy - Able to use AI tools to elevate & enhance queues and projects - Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud. ## Requirements - 3+ years of experience in a fraud, risk or related operations role - 1+ year of experience leading projects or workstreams end to end - Demonstrated ability to use data to investigate issues, spot trends, and support decisions - Strong verbal and written communication skills, including with cross-functional partners - Excellent interpersonal, analytical, and problem-solving skills with the ability to manage competing priorities - Ability to collaborate and work with a team on projects and process improvements. Bonus points - Familiarity with SQL or other data query tools - People management or team lead experience - Experience using AI tools to improve operational workflows - Experience in fintech, payments, or banking industries ## Compensation The expected salary range for this role is $86,784-$108,480 USD. However, the starting base pay will depend on a number of factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a [brex.com](http://brex.com/) domain. Any outreach claiming to be from Brex via other sources should be ignored. ## About Brex ## Company Overview - **One-liner**: Brex provides a modern finance platform combining corporate cards, expense management, travel booking, banking, and treasury services, all powered by AI-driven automation. - **Entity Type**: Private (backed by venture capital; last known Series D3 at $12.3B valuation in 2022) - **Headquarters**: San Francisco, California, United States - **Founded**: 2017 - **Founders**: Henrique Dubugras and Pedro Franceschi ## Core Business - Primary industry/industries: Financial technology (fintech) – specifically spend management, corporate cards, expense automation, and business banking. - Target customers: B2B – startups, mid-size companies, and enterprises; over 35,000 companies use Brex. - Mission/purpose statement: "Empower employees anywhere to make better financial decisions." ## Products & Services - **Corporate Cards**: Physical and virtual corporate cards with built-in spend controls, real-time budgets, and cash back/rewards. - **Expense Management**: AI-powered automation for receipts, expense reports, and approvals; integrates with ERP systems. - **Travel**: In-app global travel booking and management with policy enforcement. - **Bill Pay**: Automated invoice entry, approval workflows, and vendor payments. - **Banking & Treasury**: Business cash accounts with up to 4.36% yield, same-day liquidity, and up to $6M in additional FDIC insurance. ## Market Standing - **Valuation/Market Cap**: $12.3 billion (Series D3, 2022 – recent valuation not disclosed; may have changed) - **Key Metric**: Over 35,000 businesses use Brex (source: brex.com). Total funding exceeds $1.5 billion (publicly reported, not detailed in provided sources). - **Notable Investors/Partners**: Greenoaks, IVP, Tiger Global, Y Combinator, Kleiner Perkins, DST Global, Max Levchin, Peter Thiel, Lone Pine Capital, Ribbit Capital. - **Growth Signals**: Named #2 on Fast Company’s 2023 Top 50 Disruptors; expanding AI-driven finance automation; 756 hours average time saved per year for customers; 71% of expenses prepared on Brex handled entirely by automation. ## Competitive Advantages - **All-in-one platform**: Combines cards, expense management, travel, bill pay, and banking in a single stack – reducing the need for multiple vendors. - **AI-powered automation**: Uses AI to automate receipt capture, expense categorization, approval workflows, and GL coding, enabling faster close. - **Higher credit limits**: Offers up to 30x higher credit limits compared to traditional providers. - **Founder-centric culture**: Over 100 Brex alumni have started their own companies (4x industry average), signaling a culture that breeds entrepreneurship. ## Strategic Focus - **AI-first finance**: Continually investing in AI to eliminate manual work (e.g., AI expense assistant, invoice automation). - **Global expansion**: In-app global travel and multi-entity support for international teams. - **Enterprise penetration**: Deepening ERP integrations, procurement flows, and vendor-specific card controls for mid-market and enterprise clients. - **Cash management innovation**: Offering competitive treasury yields to attract and retain deposits. ## Why Work Here - **Culture**: Emphasizes “Be the founder of your career” – hires people with “grit, autonomy, and ambition” and supports rapid growth. Values include Growth Mindset, Ownership, Customer Obsession, and One Brex. - **Remote-first**: Committed to remote-first work, with in-office days/offsets for connection and up to 4 fully remote weeks per year. Employees can optimize time and location. - **Benefits**: Generous parental leave, Carrot Fertility, Milk Stork, medical/dental/vision, Spring Health (mental health), Calm app, generous vacation, and year-end company shutdown. - **Headcount**: ~800 employees (Built In), 501–1,000 range (The Muse) with 7 offices globally. - **Engineering focus**: Strong engineering culture visible through “Building Brex” blog and emphasis on automation and AI. ## Sources 1. [brex.com](https://www.brex.com/careers) 2. [brex.com](https://www.brex.com/about) 3. [brex.com](https://www.brex.com/index) 4. [builtin.com](https://builtin.com/company/brex/faq/workplace-perception) 5. 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