---
title: 'Fraud Prevention Strategy Manager at SumUp'
canonical: 'https://feeny.ai/job/fraud-prevention-strategy-manager-sumup-sao-paulo-zst32a9hr1tv'
type: 'job'
last_seen: '2026-09-15'
---

# Fraud Prevention Strategy Manager at SumUp

- **Company:** SumUp
- **Location:** São Paulo, Brazil
- **Posted:** 2026-05-27
- **Last confirmed live:** 2026-09-15
- **Apply:** https://sumup.com/careers/positions/8537346002?gh_jid=8537346002

## Job description

Fraud Prevention Manager

Fraud Prevention team

SumUp's Fraud Prevention team sits at the intersection of risk, data and global payments, moving fast to stay ahead of one of fintech's most dynamic challenges: stopping fraud at scale across multiple markets and products. As the team shifts from a market based to a global, product focused model, this role takes on ownership of the Acquiring domain worldwide, a rare chance to shape a global strategy at a pivotal moment rather than inherit a finished playbook. Reporting directly to the Head of Risk & Fraud Prevention and partnering with a second global fraud prevention manager focused on non acquiring fraud, this is an opportunity to influence how SumUp protects approval rates and merchant trust everywhere it operates.

## What you'll do

- Lead a team of fraud specialists through clear goal setting, coaching and strong execution standards, while hiring for open roles and building a culture of ownership.
- Own the global Acquiring fraud strategy roadmap, translating fraud trends, performance data and market needs into rule optimisation, threshold management and authentication strategies.
- Drive the review and testing of Acquiring rules to keep controls effective as fraud patterns evolve.
- Partner with Operations, Engineering, Data Science, Product and regional leaders to prioritise model development and improve fraud tooling.
- Monitor fraud and chargeback performance through KPIs and data analysis, diagnosing root causes and protecting approval rates across all markets.

You'll be great for this role if…

- Proven experience in fraud prevention, fraud strategy or risk management within payments or fintech, including hands on work with rules engines, decision systems or authentication strategies.
- Track record of hiring, coaching and managing performance as an experienced people leader.
- Strong knowledge of working with databases and building KPIs to measure the impact of strategy changes, with SQL or coding skills as a plus.
- Ability to influence and align cross functional teams across Operations, Engineering, Data Science, Product and senior stakeholders, communicating fluently in English.
- A quantitative degree (Engineering, Statistics, Mathematics, Physics or a related field), paired with a growth mindset, quick adaptability and strong prioritisation under pressure.

## Why you should join SumUp

🌎 Opportunity to work with a truly global, multicultural team from our dynamic São Paulo hub in the heart of the city. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of R$ 10,000 for education, certifications, and conferences 🏖 Generous time off: enjoy 22 working days of paid leave, plus public holidays and special leave days 💪 Stay fit: Wellhub membership included and gym at the office 💼 Financial wellness: SumUp contributes to your private retirement plan with Santander 🧠 Mental well-being: access to Zenklub for therapy, coaching, and emotional wellness resources

## About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in [our diverse team](https://youtu.be/9DG64C3moeQ?si=YpcWuBNBTOQPzeLI) of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. [Our core values](https://www.sumup.com/careers/culture/) lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our [careers website](https://www.sumup.com/careers/), and follow our journey on [LinkedIn](https://www.linkedin.com/company/sumup/), [Instagram](https://www.instagram.com/insidesumup/), and [TikTok](https://www.tiktok.com/@insidesumup).

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

## About SumUp

## Company Overview
- **One-liner**: SumUp is a global fintech company that provides simple, affordable payment and financial management tools to help small businesses start, run, and grow.
- **Entity Type**: Private (Funding stage not publicly available)
- **Headquarters**: London, United Kingdom
- **Founded**: 2012
- **Founders**: Not specified in provided sources

## Core Business
- **Primary industry**: Financial Services / Fintech (Payments)
- **Target customers**: Small and medium-sized businesses (SMBs), B2B
- **Mission or purpose statement**: "Empower small businesses all over the world." — with the vision of "a world where everyone can build a thriving business."

## Products & Services
- **Payment Processing (Card Readers & POS)**: Hardware and software solutions for in-person and online payments, enabling merchants to accept card and contactless payments.
- **SumUp Business Account**: A digital business account for managing finances and transactions.
- **Invoicing & Customer Relationship Tools**: Tools to create invoices, manage customers, and streamline operations.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 4 million merchants served across 37 markets; 3,000+ employees from more than 90 nationalities
- **Notable Investors/Partners**: Not listed in provided sources
- **Growth Signals**: Headcount growth to 3,000+; recognition as a Top Global Employer for inclusion (Stonewall Workplace Equality Index 2022/2023) and Fintech Diversity Initiative of the Year (2025); expansion across 4 continents with 20+ offices.

## Competitive Advantages
- **Global reach**: Operating in 37 markets with localized products and support.
- **Merchant focus**: Deep commitment to small business owners, with products designed specifically for their needs.
- **Inclusive culture**: Strong diversity and inclusion programs, gender parity in workforce, and employee-led communities (e.g., Pride Club).
- **Autonomous teams**: Small, empowered teams with servant leadership, fostering innovation and speed.

## Strategic Focus
- Expanding product and service portfolio to become a complete financial partner for small businesses.
- Continuing to invest in a learning culture (SumUp University) and employee development.
- Maintaining an office-first culture while enabling occasional remote work to balance collaboration and flexibility.
- Growing market presence by entering new geographies and deepening existing ones.

## Why Work Here
- **Culture**: Office-first company that values human connection, autonomy, and continuous learning. Core values include Team First, We Care, and Founder’s Mentality.
- **Remote/Hybrid policy**: Office-first with the ability to work remotely occasionally, as agreed with teams.
- **Benefits**: Relocation support for overseas hires, dedicated budget for conferences and external training, and location-specific perks.
- **Engineering culture**: Autonomous teams, servant leadership, and a focus on pragmatic, self-driven problem-solving.
- **Inclusion**: Recognized as a Top Global Employer for inclusion; active LGBTQ+ community and gender parity initiatives.
- **Hiring process**: Transparent, with recruiter screening, hiring manager interview, technical assessment, team interview, bar raiser, and final offer.

## Sources
1. [sumup.com](https://www.sumup.com/careers/)
2. [linkedin.com](https://www.linkedin.com/company/sumup)
3. [sumup.com](https://www.sumup.com/careers/culture/)
4. [sumup.com](https://www.sumup.com/careers/positions/)
5. [sumup.com](https://www.sumup.com/careers/how-we-hire/)

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