--- title: 'Freight Operations Specialist (In-Country Enablement) at Passport' canonical: 'https://feeny.ai/job/freight-operations-specialist-in-country-enablement-passport-mexico-jydk3vvcms28' type: 'job' last_seen: '2026-10-19' --- # Freight Operations Specialist (In-Country Enablement) at Passport - **Company:** Passport - **Location:** Mexico - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-19 - **Apply:** https://jobs.ashbyhq.com/passport/59710457-9f0e-49a1-a8f5-b91549a186c9 ## Job description ## About the Role We are seeking a detail-oriented Freight Operations Specialist to manage end-to-end freight for Passport Global clients. This role coordinates shipments from supplier pickup through customs clearance and final warehouse delivery, while overseeing documentation, tracking, expense reporting, and partner communication. ## What You'll Do - Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt. - Request and compare quotes, recommend routing based on cost and transit time, and book approved shipments. - Coordinate cargo-ready dates, pickups, product and carton label approvals, and delivery appointments with manufacturers, carriers, and warehouses. - Prepare and review packing lists and commercial invoices; verify consignee details, addresses, Incoterms, HS codes, and country-of-origin information; coordinate customs clearance and review entry summaries. - Track shipments, keep client-facing trackers current, communicate status and delays, and resolve shipment exceptions. - Use TMS and WMS platforms to manage bookings, shipment milestones, and warehouse receiving; maintain accurate shipment records. - Prepare monthly client expense reports covering warehouse costs, inbound and outbound freight, and products sourced by Passport Global. - Audit 3PL and freight charges, resolve billing discrepancies, coordinate credits, and identify service or cost improvements. You Have Many of the Following - Experience managing international freight shipments end to end across multiple modes. - Strong knowledge of freight operations, Incoterms, shipping documentation, and customs clearance processes. - Hands-on experience with TMS and WMS platforms. - Excellent attention to detail, organization, communication, and follow-through; able to manage multiple shipments and deadlines. - Analytical and proactive problem-solver who can coordinate effectively with clients, manufacturers, forwarders, brokers, and warehouses. - Degree in Logistics, Supply Chain Management, International Business, or related field preferred; equivalent experience considered. ## About Passport ## Company Overview - **One-liner**: Passport provides a unified cross‑border ecommerce platform combining logistics, compliance, localization, and AI‑driven intelligence to help direct‑to‑consumer brands expand internationally. - **Entity Type**: Private (Series B, total funding $66M) - **Headquarters**: Windhoek, Namibia (global remote‑first company with team members in 27 countries) - **Founded**: 2017 - **Founders**: Alex Yancher (CEO & Co‑Founder) – other co‑founders not publicly disclosed ## Core Business - **Primary industry**: Cross‑border ecommerce logistics and global commerce enablement - **Target customers**: B2B – direct‑to‑consumer (D2C) ecommerce brands of all sizes (mid‑market to enterprise) - **Mission statement**: “Simplify the complexities of international expansion, empowering ecommerce brands to unlock their full global potential.” ## Products & Services - **Passport Shipping**: In‑house parcel shipping and regulatory compliance service offering DDU/DDP options to 220+ markets, branded tracking, duty/tax calculation, and integration with 100+ platforms. - **Passport Global**: Full‑service internationalization solution adding storefront localization, pricing strategies, conversion optimization, and end‑customer support (Seller of Record clearance model). Includes in‑country fulfillment capabilities following the 2025 acquisition of Brand Access. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding $66M (seed, two Series A rounds, and Series B); annual revenue estimated at $4M (LinkedIn data) - **Notable Investors**: TCV (lead Series B in Jan 2022), M13 (lead Series A in Apr 2020), and 15+ other institutional investors - **Growth Signals**: Headcount grew 21.3% YoY to ~200 employees; operates in 27 countries; serves 1,300+ merchants including Comfrt, HexClad, Ridge, Made In, Rhode, Carpe, OneSkin, GORUCK; acquired Brand Access in 2025 to add in‑country fulfillment. ## Competitive Advantages - The only provider offering a fully integrated suite (localization, cross‑border shipping, in‑country fulfillment, compliance, and AI‑powered optimization) under one roof. - In‑house regulatory experts and a licensed Corporate Customs Broker team, ensuring by‑the‑book compliance without outsourcing. - AI‑enhanced infrastructure that automates workflows, improves data accuracy, and enables smarter decision‑making across global operations. - Strong integration ecosystem with platforms like BigCommerce, Flexport, ShipBob, EasyPost, Loop Returns, Rebuy Engine, and more. ## Strategic Focus - Deepening AI‑driven insights across operations (trend identification, opportunity surfacing, compliance workflow automation). - Expanding in‑country fulfillment and operations capabilities (post‑Brand Access acquisition) to serve customers faster and more efficiently. - Continuing to scale the remote‑first global team across engineering, sales, customer success, and logistics roles. ## Why Work Here - **Work model**: 100% remote – team members can work from anywhere in the world; digital and AI‑enabled workflows keep teams connected and productive. - **Culture**: Values include ownership, customer obsession, continuous learning, teamwork, and balanced life. Results‑driven, not hours‑based. - **Perks**: Competitive pay + stock options (equity); comprehensive health coverage for employee and family; 12 weeks paid parental leave for new moms and dads; flexible (discretionary) PTO; annual learning & development budget. - **Engineering culture**: Strong emphasis on using AI to improve products and internal operations; collaborative remote environment with global perspectives. ## Sources 1. [passportglobal.com/company](https://passportglobal.com/company/) 2. [passportglobal.com](https://passportglobal.com/) 3. [passportglobal.com/careers](https://passportglobal.com/careers/) 4. [passportglobal.com/our-team](https://passportglobal.com/our-team/) 5. [LinkedIn – Passport](https://www.linkedin.com/company/passport-global) ## Other roles at Passport - [Manager, FP&A](https://feeny.ai/job/manager-fp-a-passport-canada-mezsez3bd3ft) — Canada - [Customer Experience Associate](https://feeny.ai/job/customer-experience-associate-passport-egypt-q9x3r1ahzhah) — Egypt - [Account Executive](https://feeny.ai/job/account-executive-passport-united-states-stvweh40w33t) — United States - [Pricing Analyst](https://feeny.ai/job/pricing-analyst-passport-mexico-2w4htp94z3ys) — Mexico - [SMB Customer Success Manager](https://feeny.ai/job/smb-customer-success-manager-passport-mexico-1p5xgq7w4mez) — Mexico - [Analytics Engineer / Data Analyst](https://feeny.ai/job/analytics-engineer-data-analyst-passport-mexico-3t3t0kwb59sa) — Mexico - [Strategic Account Manager - 3PL](https://feeny.ai/job/strategic-account-manager-3pl-passport-united-states-41gr72sn89af) — United States