---
title: 'French Speaking Customer Service & Sales Associate at Partao'
canonical: 'https://feeny.ai/job/french-speaking-customer-service-sales-associate-partao-armenia-b6099t959md9'
type: 'job'
last_seen: '2026-10-19'
---

# French Speaking Customer Service & Sales Associate at Partao

- **Company:** Partao
- **Location:** Armenia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.gem.com/partao/am9icG9zdDoQLhnz2lZagqTojFlVdTDo

## Job description

## About the Role

Partao is building the global marketplace for heavy-machinery parts: a single platform connecting buyers and sellers across the industry. With 2,000+ brands and over 5 million SKUs, we make sourcing faster, smarter and more reliable by helping people find the exact part that fits their machine.

We focus on doing the right things well, first. That means building something useful and real, with impact that lasts. If you want to join a fast-moving team shaping a marketplace at global scale, Partao is the place to do it.

We're looking for a motivated Customer Service & Sales Associate to join our growing start-up. You'll be the main point of contact for our French-speaking customers, handling their enquiries and orders, while running direct B2B sales and optimising inbound sales as part of our lead generation strategy.

Please ONLY apply if you speak French at C1 level or above and English at A2 level or above.

## Key Responsibilities

- Customer Service: Respond to French customer enquiries by email, phone and our ticketing system, in a professional and timely manner. Support customers with orders, delivery updates, returns and replacements. Coordinate with suppliers and internal teams to resolve issues, and keep accurate records of every case.
- Lead Generation & Prospecting: Identify, research and qualify new B2B leads in France. Support outbound sales activities including cold calls, emails and LinkedIn outreach. Maintain accurate records in our CRM and help improve prospecting processes.
- Sales Development: Conduct initial outreach and discovery calls with potential clients. Present Partao's value proposition clearly and confidently. Nurture leads, convert enquiries into orders, and book qualified meetings for senior sales managers.
- Lead Gen Tools & Optimisation: Assist in launching and testing new digital lead generation tools. Monitor tool performance and provide feedback for improvements. Contribute to sales automation workflows and reporting dashboards.
- Market Insights & Feedback: Gather insights from French customers and prospects to help refine messaging. Share market intelligence and recurring customer issues with the wider team to support product, operations and marketing strategy.

## Requirements

- French at C1 level or above (written and spoken).
- English at A2 level or above.
- Based in Armenia.
- 3+ years of experience in customer service.
- Advantageous: experience in sales, operations, procurement, order processing or supply chain.
- Strong attention to detail with the ability to multitask under pressure.
- Proficiency with spreadsheets and data tracking tools (Excel, Google Sheets).
- High integrity, trustworthiness and comfort handling customer data.
- Problem-solving mindset and a self-starter attitude.

Bonus Points

- Graduate in business, economics, marketing or a related field.
- Experience with CRM or ticketing tools.
- Strong interest in B2B sales, business development and digital tools.
- Strong analytical and decision-making capabilities.
- Ambition to grow in a fast-paced, high-impact start-up environment.
- Curious, proactive and eager to learn both sales fundamentals and digital growth tools.

## What We Offer

- The opportunity to join a growing, VC-backed start-up in a pivotal customer-facing role, with exposure to both B2B and B2C growth strategies across international markets.
- High autonomy with direct impact on our French market expansion.
- A culture of speed, data-driven decision-making and transparency.
- A flat hierarchy and entrepreneurial environment where your ideas count.
- Exposure to international markets and cross-functional teamwork.

## About Partao

## Company Overview
- **One-liner**: Partao is an AI-enabled online marketplace and SaaS platform connecting buyers with over 5 million spare parts for agricultural and construction machinery.
- **Entity Type**: Private (Pre-Seed stage; raised $3.1M in 2025)
- **Headquarters**: Luxembourg, Luxembourg
- **Founded**: 2025 (some sources mention 2023; the most recent structured data states 2025) [linkedin.com]
- **Founders**: Alex Ootes (Founder & CEO)

## Core Business
- **Primary industry**: Technology, Information and Internet / Agri-Tech / Marketplace for agricultural and construction spare parts.
- **Target customers**: B2B and B2C – farmers, equipment owners, dealers, and mechanics across Europe.
- **Mission or purpose**: “To keep agriculture and construction moving” by offering the most extensive selection of genuine and quality parts with fast delivery.

## Products & Services
- **Marketplace (Core Platform)**: A digital catalog with 5+ million spare parts for brands like John Deere, Fendt, Case IH, Massey Ferguson, and Kubota. Customers can search, compare, and order parts for delivery across Europe. [partao.com]
- **AI‑Enabled SaaS**: Underlying technology that powers part matching, search, and procurement optimization using machine learning, improving accuracy and speed for users.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Total funding of USD 3.1 M (Pre-Seed, February 2025) led by Mangrove Capital Partners [linkedin.com].
- **Notable Investors/Partners**: Mangrove Capital Partners (lead); additional four investors in the Pre-Seed round.
- **Growth Signals**: 
  - Headcount grew +115.4% year-over-year to 25 employees.
  - Monthly website visits: 42,332 (though declining 3.2% month-on-month).
  - Featured as one of 15 startups graduating from Luxembourg’s “Fit 4 Start” program (June 2025) [siliconluxembourg.com via search result].
  - Expanding workforce across 7 countries (Armenia, Luxembourg, South Africa, India, UK, Egypt, Germany).

## Competitive Advantages
- **Vast inventory** (5 M+ parts from 2,000+ brands) makes it a one‑stop shop for agricultural and construction spare parts.
- **AI and technology layer** enhances part identification and supply chain efficiency.
- **Fast delivery across Europe** with a centralized logistics approach.
- **First‑mover advantage** in a fragmented $51.3 B global machinery parts market.

## Strategic Focus
- **Product expansion**: Continue adding brands and part categories; improve AI‑powered search and recommendation features.
- **Geographic growth**: Deepen presence across European markets while building remote‑first engineering hubs in Armenia and India.
- **SaaS enablement**: Possibly offer the underlying platform as a white‑label solution for OEMs and large distributors.
- **Talent acquisition**: Actively hiring for remote technical roles (Backend, Data, QA) and operations roles in Armenia, India, South Africa, and Luxembourg.

## Why Work Here
- **Culture**: “Ambition meets impact” – a team that values ownership, collaboration, and solving real‑world challenges for farmers and builders [partao.com/careers].
- **Remote‑first approach**: Many tech roles are fully remote; Luxembourg office supports a hybrid model [builtin.com].
- **Fast‑growing startup**: Opportunity to shape the company’s future as one of Europe’s fastest‑growing agri‑tech marketplaces.
- **Diverse, distributed team**: Employees from 7 countries and a flat structure with strong representation in technical departments (43% of staff).
- **Early‑stage equity & impact**: Joining at pre‑Seed means significant ownership potential and direct influence on product and culture.

## Sources
1. [linkedin.com (company profile)](https://linkedin.com/company/partao)
2. [partao.com (homepage)](https://partao.com)
3. [partao.com/careers](https://partao.com/careers)
4. [partao.com/careers2 (second careers page)](https://partao.com/careers2)
5. [jobs.gem.com/partao](https://jobs.gem.com/partao)
6. [builtin.com/company/partao](https://builtin.com/company/partao)
7. [siliconluxembourg.com (via search result – not directly linked but sourced from search)]

## Other roles at Partao

- [Internship: Founders Associate](https://feeny.ai/job/internship-founders-associate-partao-luxembourg-y8my8fdsp61y) — Luxembourg
- [Internship : Operations Associate](https://feeny.ai/job/internship-operations-associate-partao-luxembourg-06f0mt2hasyy) — Luxembourg
- [Procurement Specialist](https://feeny.ai/job/procurement-specialist-partao-south-africa-8v9aght763vf) — South Africa
- [Senior Product Manager – Parts Data](https://feeny.ai/job/senior-product-manager-parts-data-partao-south-africa-t9fnbz1r1ja0) — South Africa