---
title: 'Front Desk Agent - Homewood Suites Arlington - $19.50 hr. at B.F. Saul Company Hospitality Group'
canonical: 'https://feeny.ai/job/front-desk-agent-homewood-suites-arlington-19-50-hr-b-f-saul-company-9gg3fbwk4qrp'
type: 'job'
last_seen: '2026-09-07'
---

# Front Desk Agent - Homewood Suites Arlington - $19.50 hr. at B.F. Saul Company Hospitality Group

- **Company:** B.F. Saul Company Hospitality Group
- **Location:** Arlington, VA
- **Compensation:** $20/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/bfsaulhotels/1345cf35-e950-4921-82a1-e8dbca2fabdb

## Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities:

- Guest Service:  Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Financial Results and Cost Control:  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.  Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
- Self/Workload Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
- Safety/Risk Management:  Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.

Required Skills and Experience:

- High school diploma or GED required.
- 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment.
- Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

## Equal Opportunity Employer/Veterans/Disabled

## About B.F. Saul Company Hospitality Group

## Company Overview
- **One-liner**: B.F. Saul Company Hospitality Group is the hospitality subsidiary of the largest private real estate and banking concern in the Washington, D.C. area, operating a portfolio of business-class hotels and conference centers under franchise agreements with Marriott, Hilton, IHG, and Best Western.
- **Entity Type**: Private (subsidiary of B.F. Saul Company, a family-owned conglomerate)
- **Headquarters**: Bethesda, Maryland, United States
- **Founded**: 1892 (parent company); the Hospitality Group has operated for over 130 years under the same ownership
- **Founders**: Not publicly available (founded by B.F. Saul as part of the broader enterprise)

## Core Business
- **Primary Industry**: Hospitality (hotel management and ownership)
- **Target Customers**: Business travelers, leisure guests, corporate groups, and conference attendees (B2C and B2B)
- **Mission Statement**: The company operates under a mission statement (referred to internally as “Our Big 3”) that guides strategies, tactics, and actions at both corporate and field levels – specific text not publicly disclosed

## Products & Services
- **Hotel Portfolio**: Full-service hotels with extensive food & beverage facilities, mid-size select-service properties, and extended-stay hotels. Brands include Intercontinental Hotels Group, Marriott International, Hilton, and Best Western.
- **Conference & Training Centers**: Two IACC-certified Northern Virginia conference facilities serving as Executive Conference and Training Centers (ECTC), available both standalone and as adjuncts to full-service hotels.
- **Flagship Properties**: Examples include The Watermark Hotel (with Perch Putt putt-putt golf), Holiday Inn National Airport, Hampton Inns in Dulles area, and DoubleTree by Hilton McLean Tysons.

## Market Standing
- **Valuation**: Not disclosed (privately held)
- **Key Metric**: Annual revenue reported at ~$4.6 million (likely corporate-level only, as the group employs 1,100 hospitality professionals across owned properties). Revenue figure may not reflect total portfolio performance.
- **Notable Investors/Partners**: Parent company B.F. Saul Company (largest private real estate and banking firm in the D.C. region). Franchise partners: Intercontinental Hotels Group, Marriott International, Hilton, Best Western.
- **Growth Signals**: Headcount grew +9.3% year-over-year to ~1,100 employees (LinkedIn data); 75 active job postings as of early 2026; new property openings/rebranding efforts (e.g., The Watermark Hotel hiring push in early 2025).

## Competitive Advantages
- **Strong Balance Sheet**: Properties are fully owned by the B.F. Saul organization, providing financial stability over 130 years.
- **Prime Locations**: Concentration in the National Capital region (Virginia, Maryland, Florida) with airport, urban, and suburban markets.
- **Longest-Standing Franchise Relationships**: Decades-long relationships with top hotel brands ensure consistent franchise support and guest loyalty.
- **Industry-Leading 401(k)**: 3:1 match on employee contributions up to 2% (company contributes 6% when employee puts in 2%) – one of the best in hospitality.
- **“Our Big 3” Culture**: Annual performance appraisals with wage increase opportunities, team member recognition programs, and engagement surveys.

## Strategic Focus
- Geographic expansion within existing states (Virginia, Maryland, Florida) through organic growth and potential acquisitions.
- Continued investment in conference and training facilities to capture corporate business in the D.C. area.
- Emphasizing team member recruitment and retention through competitive benefits (weekly pay, tuition reimbursement, recognition programs).
- Leveraging the parent company’s real estate and banking expertise to optimize property performance.

## Why Work Here
- **Culture**: “One Team” philosophy with a focus on service-minded, motivated individuals. Annual team member banquets and engagement surveys.
- **Work Policies**: On-site roles at hotels and corporate office. Not remote-friendly for most positions.
- **Compensation & Benefits**: Weekly pay; health, dental, vision insurance; short/long-term disability; flexible leave and vacation; industry-leading 401(k) with 3:1 match up to 2%; tuition reimbursement; discounted hotel rates for employees, family, and friends.
- **Employee Sentiment**: Overall employer rating of 2.7/5 (12 reviews). Work-Life Balance 2.8, Compensation 3.1, Culture 2.2, Career 2.2 – indicates areas for improvement in culture and career development.
- **Typical Roles**: Hotel operations (front desk, housekeeping, food & beverage, maintenance), sales, human resources, and corporate management.

## Sources
1. [bfsaulhotels.com – Careers](https://www.bfsaulhotels.com/careers/)
2. [bfsaulhotels.com – Benefits](https://www.bfsaulhotels.com/benefits/)
3. [bfsaul.com – Hospitality Division](https://bfsaul.com/about-us/operating-divisions/hospitality-group/)
4. [LinkedIn – B.F. Saul Company Hospitality Group](https://linkedin.com/company/bfsaulhotels)
5. [Lever – Job Postings](https://jobs.lever.co/bfsaulhotels)
6. [Additional web search – Financial and employee data](https://websearch.example.com) (data aggregated from company profiles and LinkedIn)

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