--- title: 'Front Desk Attendant - Night Auditor (Part-Time) at Major League Baseball' canonical: 'https://feeny.ai/job/front-desk-attendant-night-auditor-part-time-major-league-baseball-vero-beach-ft9j18qpqgkn' type: 'job' last_seen: '2026-09-12' --- # Front Desk Attendant - Night Auditor (Part-Time) at Major League Baseball - **Company:** Major League Baseball - **Location:** Vero Beach, FL - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-12 - **Apply:** https://www.mlb.com/careers/opportunities?gh_jid=7394821 ## Job description Jackie Robinson Training Complex is looking for a Front Desk Attendant (Night Auditor) to serve as hotel guests’ overnight point of contact, managing all aspects of their accommodations. The major purpose of this role is to complete the night audit process in the property management system and provide exceptional customer service to overnight guests. As the primary representative on-site during overnight hours, this role is also responsible for ensuring guest safety, security, and hotel readiness for the upcoming day. ## Responsibilities - Warmly welcome guests and deliver superior guest service to ensure maximum satisfaction throughout their stay - Manage all check-in, check-out, payment processing, and reservation input accurately and efficiently - Provide detailed information regarding hotel amenities, policies, services, and surrounding points of interest - Act as the liaison between guests and support departments (Housekeeping, Maintenance, etc.) to ensure swift resolution of guest requests - Professionally handle, address, and resolve guest complaints or issues during overnight hours - Perform general administrative tasks, including answering and routing phone calls, monitoring and forwarding emails, and distributing guest mail and packages - Maintain updated booking and payment records, balance daily financial transactions, and process merchandise sales - Run and verify the end-of-day auditing process within the Property Management System (PMS) - Immediately report any safety hazards, accidents, or injuries to management in compliance with property protocols - Perform other duties as assigned by the Hotel Operations and Guest Services Coordinator ## Qualifications & Skills - 1+ years of hotel front desk or relevant guest service experience preferred - Previous experience with cash handling, balancing, and drawer reconciliation - Experience with Opera Cloud Hotel Property Management System highly preferred - Outstanding verbal communication, interpersonal, and customer service skills - Strong problem-solving abilities with high attention to detail and strong organizational skills - Self-motivated with the proven ability to work independently with minimal overnight supervision - Proficiency in operating standard office equipment and software - Ability and willingness to work irregular hours, including overnight shifts, weekends, and holidays Top MLB Perks - Discounts on MLB and JRTC merchandise - Complimentary or discounted tickets to special events at JRTC - JRTC Employee & Family appreciation events The Jackie Robinson Training Complex (JRTC), operated by Major League Baseball (MLB) located in Vero Beach, Florida, serves as a year-round hub for amateur development initiatives and events designed to diversify and strengthen the talent pipelines of baseball and softball. We are the permanent home to several signature youth-focused events and programs, such as the Nike RBI World Series and the Hank Aaron Invitational, which teach players how to succeed on and off the field. The historic facility, formerly known as Dodgertown, was renamed Jackie Robinson Training Complex in honor of its trailblazing namesake. Please note: All job offers will be based on successfully completing a background check. Why MLB? Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come. California Residents: Please see our [California Recruitment Privacy Policy](https://www.mlb.com/careers/ccpa) for more details. Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response. Are you ready to Step Up to the Plate? Apply below! ## About Major League Baseball ## Company Overview - **One-liner**: Major League Baseball (MLB) is the premier professional baseball league in the United States and Canada, overseeing 30 member clubs and managing the sport’s business, operations, media, and community development. - **Entity Type**: Private (membership association) - **Headquarters**: New York, NY, USA (1271 Avenue of the Americas) - **Founded**: 1903 (modern MLB; National League founded 1876, American League 1901) - **Founders**: Not applicable (league formed by merger of existing leagues) ## Core Business - **Primary industry**: Professional sports league, entertainment, media, and technology - **Target customers**: B2C (fans) and B2B (broadcasters, sponsors, licensees, clubs) - **Mission**: To provide the premier form of athletic entertainment in a manner that is fun and socially responsible while strengthening and enhancing the communities in which we operate. [mlb.com](https://www.mlb.com/careers/home) - **Vision**: To be the global sport of choice for youth to play, fans of all backgrounds to enjoy, and a desired destination for employment. [mlb.com](https://www.mlb.com/careers/home) ## Products & Services - **MLB.TV**: Live streaming of every out-of-market game across devices (digital subscription service) - **MLB Network**: 24/7 television network with live games, analysis, and original programming (cable/satellite) - **MLB.com & MLB App**: Official digital platforms for news, stats, video, tickets, and merchandise - **Statcast**: Advanced data analytics system tracking every pitch, hit, and player movement (technology platform) - **MLB Youth Academies & Development Programs**: Free baseball/softball training, STEM education, and college scholarship opportunities at facilities in Compton, New Orleans, and other locations - **Special Events**: World Series, All-Star Game, World Baseball Classic, and international series (live event production) - **Licensing & Sponsorship**: Official merchandise, partner activations, and corporate partnerships ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (league is privately held; individual club valuations range from $1B–$7B+) - **Key Metric**: Not publicly available; estimated annual league revenue in the billions (industry reports) - **Notable Investors/Partners**: Not applicable (no external investors); key partners include major broadcasters (ESPN, Fox, TBS), sponsors (Nike, Chevrolet, Mastercard), and technology providers (AWS for Statcast) - **Growth Signals**: Global expansion with offices in London, Tokyo, Mexico City, and China; record digital viewership on MLB.TV; continued investment in youth development and international events like the World Baseball Classic ## Competitive Advantages - **Historic Brand**: Over a century of cultural relevance and a deeply loyal fan base - **Data & Analytics Leadership**: Proprietary Statcast system provides unmatched player and game data, driving innovation on and off the field - **Media & Content Ecosystem**: Vertically integrated production (MLB Network, MLB.com, MLB.TV) and control over digital distribution - **Global Reach**: Established international offices and development centers in key markets (Japan, Europe, Latin America, Asia) ## Strategic Focus - **Global Growth**: Expanding the sport’s footprint through international events, academies, and media rights deals - **Digital Innovation**: Enhancing fan experiences via streaming, personalization, and data-driven content - **Youth & Community**: Strengthening talent pipelines and making baseball more accessible through free academies and the “PLAY BALL” initiative - **Workplace Excellence**: Positioning MLB as a top employer by fostering inclusiveness, teamwork, and professional development ## Why Work Here - **Culture & Values**: Emphasis on excellence, accountability, integrity, inclusiveness, and teamwork. [mlb.com](https://www.mlb.com/careers/home) - **Locations**: Major offices in New York (HQ), Secaucus (NJ), Boulder (CO), San Francisco (CA), London (UK), Tokyo (Japan), and Vero Beach (FL); plus youth academies in Compton and New Orleans. [mlb.com](https://www.mlb.com/careers/locations) - **Benefits**: Competitive health, wellness, and financial benefits, plus a strong focus on community engagement and volunteer opportunities. [mlb.com](https://www.mlb.com/careers/home) - **Career Development**: Structured summer internship program with exposure to senior leadership; opportunities across software engineering, analytics, marketing, legal, HR, finance, and more. [mlb.com](https://www.mlb.com/careers/programs) - **Hybrid/Remote**: Not explicitly stated; in-office presence expected at most locations (especially NYC), but some roles may offer flexibility ## Sources 1. [mlb.com - MLB Careers Home](https://www.mlb.com/careers/home) 2. [mlb.com - League Opportunities](https://www.mlb.com/careers/opportunities) 3. [mlb.com - About MLB](https://www.mlb.com/official-information/about-mlb) 4. [mlb.com - Office Locations](https://www.mlb.com/careers/locations) 5. 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