---
title: 'Front Desk Receptionist at Ever'
canonical: 'https://feeny.ai/job/front-desk-receptionist-ever-san-francisco-fbgw53vk3rwz'
type: 'job'
last_seen: '2026-09-07'
---

# Front Desk Receptionist at Ever

- **Company:** Ever
- **Location:** San Francisco, CA
- **Posted:** 2026-05-05
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/ever/jobs/5210041008

## Job description

Customer Experience Specialist

## About the Job

Role: Front Desk Receptionist Location: On-site (San Francisco) Employment Type: Full-Time Compensation: $22 - $27/ hour

## About Ever

Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.

Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform.

## What You’ll Do

- Greet and check in scheduled guests upon arrival for their appointment slots
- Coordinate with assigned EV Consultants for seamless handoff for sales consultations and delivery pickups
- Ensure every guest receives a welcoming, professional, and efficient first impression
- Manage and maintain the daily schedule for test drives and vehicle deliveries
- Monitor showroom traffic and proactively communicate with the sales team to minimize wait times
- Confirm appointments and communicate any delays or changes in real time
- Facilitate final vehicle key hand-offs during delivery appointments
- Collect guest feedback on their delivery experience
- Educate customers on post-sale support via support@evercars.com, including 90-day warranty processes
- Set clear expectations for follow-up communications and review requests
- Proactively follow up with recent buyers to encourage positive reviews on Google, Yelp, and other platforms
- Maintain a clean, organized, and professional front desk and lobby environment
- Ensure the “Coffee Zone” is stocked, clean, and welcoming for guests
- Answer and route incoming calls, emails, and inquiries
- Accurately track customer visits, appointments, and handoffs in internal systems
- Support sales and operations teams with administrative tasks (data entry, paperwork, filing)

## Qualifications & Fit

- 2+ years of experience in a front desk, receptionist, retail, or customer-facing role
- Strong communication and interpersonal skills with a customer-first mindset
- Highly organized with the ability to multitask in a fast-paced environment
- Reliable, detail-oriented, and punctual
- Ability to operate with ownership and minimal supervision

Technical Skills

- Familiarity with Google Workspace (Docs, Sheets, Calendar)
- Experience using CRM or scheduling tools is a plus
- Comfortable using Slack or similar communication tools

## Preferred Qualifications

- Experience in automotive, dealership, retail, or hospitality environments
- Bilingual (English + Spanish or other languages) is a plus

## Benefits

- Competitive hourly pay
- Health, dental, and vision insurance
- Flexible / Unlimited PTO
- 401(k) plan

Why Ever and This Role?

- Be the face of the customer experience at a fast-growing EV retail company
- Play a critical role in customer satisfaction and delivery experience
- Work at the intersection of operations, hospitality, and EV retail
- Join a high-growth, high-ownership team building the future of automotive retail

## About Ever

## Company Overview
- **One-liner**: Ever is an AI-native auto retail platform focused on electric vehicles, enabling customers to buy and sell EVs both online and in-person.
- **Entity Type**: Private (Series A, $100M in total equity and debt funding raised)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2022
- **Founders**: Lasse-Mathias Nyberg (Co-Founder & CEO), Maximilian Quertermous (Co-Founder & COO), TJ Casner (Co-Founder & CTO)

## Core Business
- Primary industry/industries: Automotive retail (EV-focused), E-commerce, AI-powered operations
- Target customers: B2C – EV buyers and sellers across the U.S.
- Mission or purpose statement: "Redefining the possible with AI-native auto retail" and "building the next-generation auto retail platform"

## Products & Services
- **EV Sales (Online & In-Store)**: Full-service buying and selling of electric vehicles, including a physical showroom in San Francisco and a new location in Costa Mesa (Orange County). Customers can browse 200+ EV models and trims.
- **Instant Cash Offer (Buying)**: Ever buys cars directly from sellers for instant cash, with an online pre-qualification process.
- **Certified Pre-Owned EVs**: Each vehicle undergoes a 150-point inspection, battery health check, and Carfax history report.
- **Warranty & Guarantees**: 90-Day Limited Warranty and 7-Day Money Back Guarantee.
- **Financing**: Stress-free financing options available for buyers.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total funding raised: $100M (equity and debt) after a recently completed Series A round.
- **Notable Investors/Partners**: Backed by "leading investors" (specific names not publicly listed in available sources); leadership team includes alumni from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG.
- **Growth Signals**: 
  - Served 4,000+ customers to date.
  - Operating in 30+ U.S. states.
  - Expanded to a second location (Costa Mesa, CA) with "new locations across the U.S. coming soon."
  - Claims to have avoided 40,000+ tCO2 through EV adoption.
  - 50+ employees and actively hiring across 22 open roles (Engineering, Operations, Sales, Marketing, Finance).

## Competitive Advantages
- **AI-Native Operations**: The company describes itself as the "first AI-native auto retail platform," using AI to power both product and operations, differentiating from traditional dealerships or legacy online used car retailers.
- **EV Specialization**: Focus exclusively on electric vehicles, offering deep expertise, a curated selection of 200+ EV models, and specific battery health inspections.
- **Full-Stack Model**: Combines online marketplace with physical showrooms and service centers, providing a seamless omnichannel experience.
- **Strong Leadership Team**: Executive team with deep experience from top tech (Uber, Meta, Lyft) and automotive (Tesla, Rivian, Carvana, Lithia) companies.

## Strategic Focus
- **National Expansion**: Opening new locations across the U.S. beyond San Francisco and Costa Mesa.
- **Scaling AI & Technology**: Continuing to build out the AI-native platform to improve inventory management, pricing, and customer experience.
- **Growing Market Share in EVs**: Capturing the rapidly growing EV market as adoption increases.
- **Talent Acquisition**: Actively recruiting across all departments to support rapid growth.

## Why Work Here
- **Mission-Driven**: Opportunity to work at the intersection of tech and sustainability, directly contributing to EV adoption (40,000+ tCO2 avoided).
- **High Growth Stage**: Recently closed Series A with $100M in funding, indicating strong financial runway and rapid scaling. The company aims to build "the next $100B+ automotive business."
- **Strong Engineering Culture**: Engineering team is based in a dedicated office at 525 Brannan Street in San Francisco, focused on "building the next generation of auto retail."
- **Hybrid/In-Office Policy**: Roles are location-specific (San Francisco, Costa Mesa, Irvine). Engineering and corporate roles appear to be based in SF; operations and sales roles are in-person at showrooms.
- **Notable Team**: Work alongside former professionals from Uber, Tesla, Rivian, Carvana, Meta, Lyft, BCG, and J.P. Morgan.
- **Diverse Roles**: 22 open positions across Engineering, Operations, Sales, Marketing, Finance, and People, offering opportunities for various career paths.

## Sources
1. [evercars.com](https://www.evercars.com/about-us)
2. [evercars.com](https://www.evercars.com/)
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/ever)
4. [linkedin.com](https://www.linkedin.com/company/evercars)

## Other roles at Ever

- [Facility Launch & EHS Manager](https://feeny.ai/job/facility-launch-ehs-manager-ever-irvine-6ee5r4b987d1) — Irvine, CA
- [Sales Manager - San Francisco, CA](https://feeny.ai/job/sales-manager-san-francisco-ca-ever-san-francisco-sjvfcfehz1sy) — San Francisco, CA
- [Senior Talent Aquisition](https://feeny.ai/job/senior-talent-aquisition-ever-san-francisco-california-united-states-san-8rf2m2fz3b64) — San Francisco California United States San Francisco California, United States
- [Director of Sales](https://feeny.ai/job/director-of-sales-ever-san-francisco-gewvg6z50syx) — San Francisco, CA
- [Assistant Reconditioning Manager](https://feeny.ai/job/assistant-reconditioning-manager-ever-san-francisco-8pfj5w0apcd5) — San Francisco, CA
- [Assistant Controller](https://feeny.ai/job/assistant-controller-ever-san-francisco-vr02m9mc9rmk) — San Francisco, CA
- [Business Office Coordinator, Ever - Costa Mesa](https://feeny.ai/job/business-office-coordinator-ever-costa-mesa-ever-costa-mesa-xpx9t79tpy8f) — Costa Mesa, CA
- [Senior Manager, Customer Experience, Ever - SF](https://feeny.ai/job/senior-manager-customer-experience-ever-sf-ever-san-francisco-vaxfs12qsy6m) — San Francisco, CA
- [General Manager, Ever - Costa Mesa](https://feeny.ai/job/general-manager-ever-costa-mesa-ever-costa-mesa-deq0xk0prt0e) — Costa Mesa, CA
- [Lead Automotive Detailer](https://feeny.ai/job/lead-automotive-detailer-ever-san-francisco-vvftr883b79t) — San Francisco, CA