---
title: 'Front Office Assistant Manager at Urschel Laboratories, Inc.'
canonical: 'https://feeny.ai/job/front-office-assistant-manager-urschel-laboratories-inc-valparaiso-q0cgnvd0jp1v'
type: 'job'
last_seen: '2026-11-06'
---

# Front Office Assistant Manager at Urschel Laboratories, Inc.

- **Company:** Urschel Laboratories, Inc.
- **Location:** Valparaiso, IN
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/urschellaboratoriesinc/jobs/4476486009

## Job description

Urschel, a 100% employee-owned company, is seeking a service-oriented Front Office Assistant Manager to join the team at the Grand Gardner Hotel. The Grand Gardner Hotel is an Urschel Development property located in downtown Valparaiso, Indiana. Urschel Development is a wholly owned subsidiary of Urschel Laboratories in Chesterton, Indiana.

The Grand Gardner Hotel is an independent boutique hotel featuring 58 guest rooms and suites, a speakeasy, banquet space, and welcoming shared spaces. As part of our employee-owned culture, every team member contributes to the hotel's success. We believe that excellent guest experiences are the result of employees who understand how their work impacts guests, coworkers, and the overall operation of the business.

At Grand Gardner Hotel, we value teamwork, accountability, and pride in a job well done. Whether serving guests directly or supporting operations behind the scenes, each employee-owner plays an important role in maintaining the high standards that define our property.

Why You’ll Love Working at the Grand Gardner Hotel:

- Employee Stock Ownership Plan (ESOP), Stock Issued Annually
- Accrued Paid Time Off & Holiday Pay
- Health, Dental, & Vision Insurance
- Free Health Clinic (Available to Employees and Their Dependents)
- 401(k) with Employer Matching
- Free Life Insurance
- Hotel stay and on-property dining discounts
- Flexible scheduling whenever possible
- Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
- Professional Development Support
- Support for Community Involvement/Philanthropy

The Front Office Assistant Manager supports the daily operation of the hotel's front desk and guest service functions. This position assists with scheduling, coaching, training, and supporting front office team members while helping ensure every guest receives outstanding service. The Front Office Assistant Manager serves as a resource for employees, helps resolve guest concerns, and assists in maintaining efficient front desk operations.

The ideal candidate is an approachable hospitality professional who enjoys interacting with guests, supporting coworkers, and helping create a positive team environment. Successful candidates are organized, adaptable, and capable of balancing guest service with operational responsibilities. Previous hotel, front desk, or hospitality supervisory experience is preferred, along with strong communication, problem-solving, and organizational skills. Experience with hotel property management systems and guest service operations is highly desirable.

Candidates should be able to:

- Provide exceptional guest service and support front desk operations.
- Assist with team scheduling, training, and coaching efforts.
- Support daily hotel operations while maintaining service standards.
- Monitor guest requests, service concerns, and operational priorities.
- Ensure compliance with cash handling and guest accounting procedures.
- Communicate effectively with guests, team members, and leadership.
- Work independently while supporting team success.
- Work a flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

- Remain standing and walking for extended periods during shifts.
- Frequently use computers, phones, and office equipment.
- Occasionally lift and carry items weighing up to 25 pounds.
- Move throughout guest and hotel public areas as needed.
- Work in a fast-paced hospitality environment with changing priorities.

If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at http://www.urschel.com/careers or find us on Facebook or LinkedIn.

## EEO/Veteran/Disability

Date Posted: 11/2/2026

## About Urschel Laboratories, Inc.

## Company Overview
- **One-liner**: Urschel Laboratories is the global leader in industrial food cutting technology, designing and manufacturing high-capacity precision cutting machines for food processing and allied industries.
- **Entity Type**: Private (100% employee‑owned via an Employee Stock Ownership Plan since 2016)
- **Headquarters**: Chesterton, Indiana, USA (an hour outside Chicago, IL)
- **Founded**: 1910
- **Founders**: William E. Urschel

## Core Business
- **Primary industry**: Industrial food cutting equipment manufacturing; also serves pharmaceutical and other allied industries.
- **Target customers**: B2B – food processing companies of all sizes (from major multinationals to specialty processors); global network spans 130+ countries.
- **Mission / purpose**: “To provide reliable, durable, and efficient food‑cutting solutions” and “to continue revolutionizing the food‑cutting industry with innovative cutting technology.”

## Products & Services
Urschel offers a broad portfolio of industrial cutting machinery, each tailored to specific processing needs:
- **Potato Chip Slicers** – high‑speed, precise slicing for snack foods.
- **Cheese Shredders** – high‑capacity shredding for dairy and ingredient preparation.
- **Fruit & Vegetable Dicers** – consistent dicing for canned, frozen, and fresh‑cut produce.
- **French Fry Cutters** – high‑speed cutting for potato strips.
- **Meat Dicers & Poultry Dicers** – precision cutting for protein processing.
- **Peanut Butter Mills** – grinding for nut butters and spreads.
- **Fish Processing Equipment** – specialized cutting for seafood.
- **Lettuce Shredders** – clean, uniform shredding for bagged salads.
- **Crumblers & Bread Cubers** – size reduction for bakery rework and stuffing.
- **Wet/Dry Milling Equipment** – milling for food and pharmaceutical ingredients.
*All products are designed, engineered, and manufactured in‑house; critical parts are produced under one roof.*

## Market Standing
- **Valuation / Market Cap**: Not publicly available (private, employee‑owned company).
- **Key Metric**: Headcount – over 500 employees (all employee‑owners). Global sales and service network covering 130+ countries.
- **Notable Investors / Partners**: None (100% employee‑owned; no external venture or private equity investors). Key partner relationships with major food processors worldwide.
- **Growth Signals**:
  - Voted **Best Place to Work** by Northwest Indiana Business Magazine’s Best of Business Awards for three consecutive years (2024–2026).
  - New state‑of‑the‑art headquarters facility in Chesterton, IN (over 500,000 sq ft on 160 acres).
  - Continuous expansion of global sales and support network.
  - 100% employee‑owned structure aligns employee incentives with long‑term company success.

## Competitive Advantages
- **100+ Years of Innovation**: Founded in 1910, Urschel holds hundreds of patents related to food‑cutting methods and machinery.
- **In‑House Manufacturing**: All critical parts are produced internally, ensuring quality control and rapid prototyping.
- **Employee Ownership (ESOP)**: Every employee has a direct stake in the company’s success, driving a culture of pride, accountability, and long‑term thinking.
- **Global Reach & Support**: With sales and service in 130+ countries, Urschel provides local support for its machines worldwide.
- **Test Cutting Services**: In‑person, video, and live remote test cutting demonstrations help customers optimize their processes before purchasing.

## Strategic Focus
- **Innovation in Cutting Technology**: Continued R&D to develop new cut shapes, improve energy efficiency, and enhance precision.
- **Product Line Expansion**: Adding new machinery for evolving customer needs (e.g., plant‑based proteins, convenience foods).
- **Talent Development**: Investing in local training partnerships (e.g., Porter County Career and Technical Center) and offering tuition assistance to maintain a skilled workforce.
- **Manufacturing Excellence**: Maintaining lean, high‑quality production in the Chesterton facility while scaling capacity.

## Why Work Here
- **Employee Ownership**: All full‑time and qualifying part‑time employees automatically become participants in the ESOP after one year (1,000+ hours), receiving company stock contributions at no cost.
- **Benefits & Perks**:
  - Health/dental/vision insurance – available immediately upon hire with low deductibles.
  - 401(k) retirement plan with company match.
  - ESOP (Employee Stock Ownership Plan) – annual contributions of company stock.
  - Vacation time available immediately, paid sick days, holidays, life insurance, long‑term care, disability coverage.
  - Tuition assistance and scholarship opportunities (e.g., Vincennes University partnership).
  - On‑site fitness center with personal trainers and fitness classes.
- **Work Environment**: 100% employee‑owned culture with a “positive work environment.” Roles are primarily on‑site at the Chesterton, IN campus; remote work is not typical for manufacturing or office roles.
- **Engineering & Innovation Culture**: The company retains “Laboratories” in its name to reflect its commitment to continuous R&D. Employees work on cutting‑edge food‑processing machinery in a modern, 500,000 sq ft facility.
- **Recognition**: Voted “Best Place to Work” three years running, indicating strong employee satisfaction and community reputation.

## Sources
1. [urschel.com/careers/](https://www.urschel.com/careers/)
2. [urschel.com/about-urschel/](https://www.urschel.com/about-urschel/)
3. [urschel.com/](https://www.urschel.com/)
4. [urschel.com/wp-content/uploads/2024/03/fact-sheet-urschel-company-english.pdf](https://www.urschel.com/wp-content/uploads/2024/03/fact-sheet-urschel-company-english.pdf)
5. [urschel.com/about-urschel/urschel-esop/](https://www.urschel.com/about-urschel/urschel-esop/)

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