---
title: 'Front Office/Case Manager - Healthcare at Sustainable Talent'
canonical: 'https://feeny.ai/job/front-office-case-manager-healthcare-sustainable-talent-plantation-7nbg09488570'
type: 'job'
last_seen: '2026-09-13'
---

# Front Office/Case Manager - Healthcare at Sustainable Talent

- **Company:** Sustainable Talent
- **Location:** Plantation, FL
- **Posted:** 2026-06-17
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/sustainabletalent/jobs/4706863005

## Job description

Company: Markson Chiropractic & Medical

Location: Plantation, FL 33324

Job Type: Full-Time | Monday–Friday | No Weekends

Posted by: Sustainable Talent (Recruitment Partner)

Pay Range: $18-$24/hr

One Role, Two Responsibilities

Markson Chiropractic & Medical has served the South Florida community for more than 30 years as a multidisciplinary practice combining chiropractic, rehabilitation, and medical care under one roof.

We’re hiring for a dual role at the center of our practice. Most of your day, you’ll run our front office — the first face patients see and the engine that keeps the practice moving. Alongside that, you’ll serve as a patient case manager, owning patient care plans within our integrated medical model from first visit through discharge. Full training in our case management system is provided — what we can’t train is the attention to detail and follow-through this role demands.

This is a position for someone career-minded who wants more responsibility than a typical reception job offers, in a practice where doing both well gets noticed and rewarded.

Front Office Coordination (the larger share of your day)

- Greet patients and visitors with professionalism and warmth
- Manage multi-line phones, scheduling, and check-in/check-out
- Verify insurance benefits and collect patient payments accurately
- Maintain precise, complete patient records and intake documentation
- Support smooth patient flow and communication between departments

Patient Case Management (training provided)

- Manage patient care plans from start to finish within our integrated care model
- Monitor treatment plan compliance; follow up on missed visits and schedule re-exams
- Coordinate care and communication between chiropractic, rehab, and medical providers
- Conduct patient financial consultations and set up payment arrangements
- Keep case documentation complete, accurate, and audit-ready

Who Thrives Here

- Detail-obsessed: You catch the errors others miss, and incomplete paperwork genuinely bothers you
- Career-minded: You’re looking for a long-term home with growth, not a stopover
- Organized under pressure: You can run a busy front desk and active case files without dropping either
- A clear communicator: Comfortable explaining care plans, schedules, and finances to patients
- Tech-comfortable and quick to master new systems (EHR experience a plus)
- Healthcare or medical office experience preferred; case management or patient coordination experience a strong plus
- Experience in an integrated chiropractic/medical practice a strong plus
- Bilingual English/Spanish is a plus

## What We Offer

- Monday–Friday schedule, no weekends
- Performance-based bonus opportunities
- Health insurance and retirement plan with employer match
- Paid time off and employee discounts
- Structured training in our patient case management model
- A defined growth path within the practice

How to Apply

Attention to detail starts with your application. In the first line of your cover letter or application message, include the phrase “patient-first professional” and briefly tell us about a time your attention to detail caught a problem before it became one. Applications that skip this step will not be considered.

This position is being recruited and managed by Sustainable Talent on behalf of Markson Chiropractic & Medical.

## About Sustainable Talent

## Company Overview
- **One-liner**: Sustainable Talent designs and operates enterprise-grade contractor workforce programs for Fortune 500 and high-growth companies, combining operational expertise with its proprietary TalentOS platform.
- **Entity Type**: Private (Bootstrapped/Backed by partners; no disclosed funding round)
- **Headquarters**: Miami, Florida, United States
- **Founded**: 2016
- **Founders**: Stephanie Rodis (CEO & Founder)

## Core Business
- Primary industry/industries: Workforce Infrastructure, Business Consulting & Services, HR Technology
- Target customers: Enterprise procurement, global operations leaders, and high-growth organizations (B2B). Client roster includes Microsoft, Amazon, Nvidia, Ford, Uber, and MongoDB.
- Mission or purpose statement: “Contractor programs have become fragmented… Specialized talent deserves operational discipline and structured support. Organizations should not choose between velocity and governance.”

## Products & Services
- **Contractor Program Management (Service)**: End-to-end ownership of contractor lifecycle—sourcing, W2 employment, global compliance, onboarding, payroll, and program oversight. Operates across 150+ countries.
- **Legal & Technical Specialists (Service)**: Vetted network of elite contractors deployed in AI, cloud, security, product, and engineering roles at top-tier clients.
- **TalentOS (SaaS/Platform)**: A real-time command center providing structured visibility into contractor performance, compliance status, and global workforce footprint for leadership, procurement, HR, and finance.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private, bootstrapped)
- **Key Metric**: 100% contractor compliance across global programs; 100% year-over-year enterprise client retention; 98.5% client satisfaction score; 4.8/5 Glassdoor rating (32 reviews)
- **Notable Investors/Partners**: Backed by ADP TotalSource and Deel; trusted by Microsoft, Amazon, Nvidia, Ford, Uber, MongoDB.
- **Growth Signals**: Headcount grew +57.1% year-over-year to 15 employees; 32,000+ LinkedIn followers (+12.7% YoY); enterprise clients across 150+ countries; expansion of TalentOS platform.

## Competitive Advantages
- **Differentiated operating model**: Not a transactional staffing firm—they build and run structured contractor programs with dedicated “operators,” not just software or agencies.
- **Governance-first approach**: 100% compliance and audit-ready controls across compliance, finance, and risk; “tools are not the operating model.”
- **Top-tier client validation**: Proven at scale with some of the world’s most demanding companies (Nvidia, Ford, Uber, MongoDB, Microsoft, Amazon).
- **TalentOS platform**: Combines automation (EOR/PEO integrations with Deel, ADP, BambooHR, Greenhouse) with human accountability for a unique one-view leadership dashboard.

## Strategic Focus
- Scaling the “operating standard” for global contractor programs, bridging the gap between velocity and governance.
- Deepening AI, autonomous vehicles, and cloud engineering talent pipelines (evidenced by current job postings for AI safety engineers, ML engineers, and autonomous vehicle test engineers).
- Expanding TalentOS as a standalone governance and visibility tool for procurement and finance leaders.

## Why Work Here
- **Culture**: Described as “operational discipline over shortcuts,” “ownership and accountability,” “mutual respect for consultants and clients.” Employees rate culture 4.7/5 on Glassdoor.
- **Work environment**: Global remote-friendly with roles in Santa Clara, San Francisco, Boston, Austin, London, and remote; contractor network operates flexibly. Office hub in Miami, FL.
- **Notable perks**: Contractors are treated as “long-term partners” with structured onboarding, dedicated operational support, and transparent expectations. Internal team is lean and high-impact—only ~15 core employees serving a massive client base.
- **Who thrives there**: “Operators who value structure, ownership, and impact”; not for those seeking transactional staffing work.

## Sources
1. [Sustainable Talent Website](https://www.sustainabletalent.com/)
2. [Sustainable Talent About Page](https://www.sustainabletalent.com/about/)
3. [Sustainable Talent Careers Page](https://sustainabletalent.com/careers)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/sustainabletalent)
5. [Greenhouse Jobs Board](http://job-boards.greenhouse.io/sustainabletalent)

## Other roles at Sustainable Talent

- [Triage Analyzer- Autonomous Vehicle Test Engineer supporting Nvidia](https://feeny.ai/job/triage-analyzer-autonomous-vehicle-test-engineer-supporting-nvidia-sustainable-dtkxr85w1gfj) — Santa Clara, CA
- [HR Compliance Specialist supporting Nvidia](https://feeny.ai/job/hr-compliance-specialist-supporting-nvidia-sustainable-talent-santa-clara-x573358ssasb) — Santa Clara, CA
- [Consumer Marketing Specialist supporting Nvidia](https://feeny.ai/job/consumer-marketing-specialist-supporting-nvidia-sustainable-talent-santa-clara-r2804y6vvtx9) — Santa Clara, CA
- [Lab Capacity Reservations Coordinator supporting Nvidia](https://feeny.ai/job/lab-capacity-reservations-coordinator-supporting-nvidia-sustainable-talent-8xm0jqhm53ym) — Santa Clara, CA
- [Mechanical Bill-of-Materials Reviewer](https://feeny.ai/job/mechanical-bill-of-materials-reviewer-sustainable-talent-santa-clara-w10nt4wyrwj6) — Santa Clara, CA
- [Autonomous Vehicle Test Engineer supporting Nvidia](https://feeny.ai/job/autonomous-vehicle-test-engineer-supporting-nvidia-sustainable-talent-united-k5e0m748mjrz) — United States
- [Technical Program Manager- LLM supporting Nvidia](https://feeny.ai/job/technical-program-manager-llm-supporting-nvidia-sustainable-talent-santa-clara-fyqp8n9zr6gy) — Santa Clara, CA
- [Senior Recruiter](https://feeny.ai/job/senior-recruiter-sustainable-talent-florida-7x5qc6kysrvn) — Florida, United States
- [Technical Sourcer](https://feeny.ai/job/technical-sourcer-sustainable-talent-dublin-drc9xdtq9s2v) — Dublin, Ireland
- [Senior Business Analyst](https://feeny.ai/job/senior-business-analyst-sustainable-talent-santa-clara-drpk08kaq5me) — Santa Clara, CA