--- title: 'Frontend Software Engineer II - Technical Operations at Toast' canonical: 'https://feeny.ai/job/frontend-software-engineer-ii-technical-operations-toast-dublin-325xrdvm54g8' type: 'job' last_seen: '2026-09-08' --- # Frontend Software Engineer II - Technical Operations at Toast - **Company:** Toast - **Location:** Dublin, Ireland - **Posted:** 2026-08-07 - **Last confirmed live:** 2026-09-08 - **Apply:** https://careers.toasttab.com/jobs?gh_jid=8099332 ## Job description Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Technical Operations team makes Toast's engineering measurable. We connect tool and resource usage, engineering metrics, and customer outcomes into a single, trusted picture that executives, engineering managers, and developers use every day. If you are passionate about visualizing complex business and engineering processes in a way that makes it easy for teams to spot bottlenecks and opportunities before they escalate into major problems, optimize how resources are used, and ultimately improve the customer experience, this team is for you. We are a small, highly leveraged team. We index heavily into agentic engineering: AI agents are part of how we design, build, test, and operate our systems, and we expect you to learn and grow with those tools every day. A day in the life (Responsibilities) - Own the UI and presentation layer of our internal tools and reporting: role-based dashboards, scorecards, and workflow tools that let leaders at every level see engineering health, AI and tooling spend, and cost data for their teams, and act on it - Design and deliver end-to-end user stories, from the data a view consumes to the experience in front of the user, turning dense, multi-source data and manual processes into clear visualizations and streamlined workflows - Partner with our Product Owner to identify and define the biggest opportunities for impact, and collaborate with the team's technical lead on end-to-end solutions - Act as a component owner: break work down into well-defined tasks, drive delivery against the team's goals, and manage the quality, testing, and operational monitoring of what you ship - Iterate with our internal users (executives, engineering managers, and developers) to continuously improve the fidelity and usability of our tools and reporting - Use AI-assisted and agentic development workflows as a core part of how you build, and share what you learn with the team - Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team. ## What you'll need to thrive (Requirements) - 2+ years of frontend or full-stack software engineering experience, building data-rich user interfaces and internal tools that automate manual business/operational processes - Proficiency in a modern web stack (for example TypeScript/JavaScript and a component-based UI framework), plus working knowledge of SQL and how to consume APIs and data services - Hands-on use of AI-assisted and agentic development as a core part of how you build: you work with AI agents daily, not occasionally, and take ownership of the quality of everything they produce - An eye for information design: you care about making complex data legible, trustworthy, and useful to non-technical audiences - Ownership of quality for the work you ship, including appropriate testing, monitoring, and supporting your work in production - Strong collaboration skills: you communicate clearly with engineers, product, and business stakeholders, and adapt technical detail to the audience - Curiosity and a growth mindset: you seek feedback, embrace change, and want to grow toward broader ownership AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast People Are the Secret Ingredient in Our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ## About Toast ## Company Overview - **One-liner**: Toast provides a cloud-based, all-in-one digital technology platform of SaaS and fintech solutions purpose-built for the restaurant and hospitality industry. - **Entity Type**: Public (ticker: TOST) - **Headquarters**: Boston, Massachusetts, United States - **Founded**: 2012 - **Founders**: Not listed in provided sources ## Core Business - **Primary industry**: Restaurant technology / hospitality technology - **Target customers**: Restaurants of all sizes (independent, chain, enterprise), other hospitality businesses (B2B) - **Mission or purpose statement**: "To empower the restaurant community to delight guests, do what they love, and thrive." ## Products & Services - **Toast POS**: Cloud-based point-of-sale system for dine-in, takeout, delivery, catering, and retail operations. - **Toast Payments**: Integrated financial technology solutions for card processing, tipping, and payouts. - **Toast Digital Ordering & Delivery**: Online ordering platform, website integration, and third-party delivery management. - **Toast Marketing & Loyalty**: Tools for email/SMS marketing, guest loyalty programs, and gift cards. - **Toast Team Management**: Scheduling, payroll, and labor management features integrated with POS. - **Toast Operations**: Inventory management, vendor ordering, and back-of-house tools. ## Market Standing - **Valuation/Market Cap**: Not publicly available from provided sources - **Key Metric**: Headcount – over 5,000 employees globally (as of May 2026); 4,503 US-based employees (May 2026) - **Notable Investors/Partners**: Not listed in provided sources - **Growth Signals**: Expanded to 11 locations across US, Canada, Ireland, UK, India, Australia, and Taiwan; approximately 20% of open roles filled internally; hybrid work model with strong onboarding and development programs; ranked #62 on Fortune 100 Best Companies to Work For 2025 and multiple other Great Place to Work awards (Best Workplaces for Parents, Women, Millennials, Technology). ## Competitive Advantages - **Deep domain expertise**: Roughly two-thirds of employees have firsthand restaurant industry experience, giving unique insight into customer needs. - **Purpose-built platform**: All-in-one system connecting front and back of house, unlike generic POS or ERP solutions. - **Customer obsession**: Strong focus on understanding and earning customer trust, with 84% of employees rating the company a great place to work (compared to 57% at typical US firms). - **Data-informed innovation**: Dedicated teams researching "what's next" to stay ahead of restaurant industry trends. ## Strategic Focus - Continue empowering the restaurant community with data-informed solutions and cutting-edge technology. - Maintain and expand geographic presence while preserving hybrid work culture. - Invest in social impact through Toast.org, employee volunteer campaigns, and ESG initiatives. ## Why Work Here - **Culture**: Described as driven, collaborative, inclusive, and fun; 84% of employees say it's a great place to work (Great Place to Work certified). - **Work model**: Hybrid model with in-person collaboration supported by remote/office flexibility; 90-day onboarding program includes live sessions, social events, and online courses. - **Growth**: Professional development programs, peer and company recognition, and significant internal mobility (20% of roles filled internally). - **Perks**: Paid time off, mental health/well-being support, computer equipment provided, regular volunteer events via Toast.org. - **DEI**: Inclusive design, equitable practices, and diversity encouraged to reflect the diverse restaurant community. ## Sources 1. [careers.toasttab.com](https://careers.toasttab.com/) – Life at Toast, culture, values, hybrid policy 2. [careers.toasttab.com/faq](https://careers.toasttab.com/frequently-asked-questions) – Headcount, internal fill rate, onboarding, DEI 3. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Toast-Inc-EI_IE989964.11,20.htm) – Company type, headquarters, founded year, mission 4. [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7011573) – Headcount, employee survey scores, award lists ## Other roles at Toast - [Senior Software Engineer - Android](https://feeny.ai/job/senior-software-engineer-android-toast-dublin-n1ma8ccw9yxa) — Dublin, Ireland - [Senior Software Engineer, IQ Grow](https://feeny.ai/job/senior-software-engineer-iq-grow-toast-dublin-4wpte64418nw) — Dublin, Ireland - [Software Engineer II, IQ Grow](https://feeny.ai/job/software-engineer-ii-iq-grow-toast-dublin-q9eypr3cpgkg) — Dublin, Ireland - [Software Engineer I, IQ Grow](https://feeny.ai/job/software-engineer-i-iq-grow-toast-dublin-d5dbh08p0z8e) — Dublin, Ireland - [Principal Software Engineer, Data Platform](https://feeny.ai/job/principal-software-engineer-data-platform-toast-dublin-dd7wxxb0s3hk) — Dublin, Ireland - [Senior Software Engineer, Analytics & Search](https://feeny.ai/job/senior-software-engineer-analytics-search-toast-dublin-jtwfpvam21yf) — Dublin, Ireland - [Associate Product Designer](https://feeny.ai/job/associate-product-designer-toast-united-states-r5rtah16f2hp) — United States - [San Francisco, CA Strategic Cuisines Account Executive - Thai](https://feeny.ai/job/san-francisco-ca-strategic-cuisines-account-executive-thai-toast-san-francisco-k81ve1zztf7m) — San Francisco, CA - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-toast-london-england-q7zb8qn4yz3m) — London England, United Kingdom - [Bilingual Strategic Cuisines Account Executive (Spanish) - Brownsville, TX](https://feeny.ai/job/bilingual-strategic-cuisines-account-executive-spanish-brownsville-tx-toast-zmxebnrs3sdx) — Brownsville, TX