--- title: 'Fulfillment Associate - On-site at Loot Labs' canonical: 'https://feeny.ai/job/fulfillment-associate-on-site-loot-labs-pennsylvania-crtvn84d72n3' type: 'job' last_seen: '2026-09-07' --- # Fulfillment Associate - On-site at Loot Labs - **Company:** Loot Labs - **Location:** Pennsylvania - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-10-08 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/loot-labs/0cf1dd3b-b4ac-495c-9303-0efd7fc80cca ## Job description Loot Labs is on a mission to make collecting fun. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Through our flagship product, Boxed.gg http://Boxed.gg we are reimagining how the world collects by blending digital entertainment with tangible rewards, delivering nostalgia and discovery straight to the fans' doorsteps. We are... - Community First: We've served 1M collectors and foster an active community of over 145k+ Discord members. - Ambitiously Led: Led by veterans from Microsoft, Twitch, 2K, and Boeing. - Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the world. Since our inception in 2023, we’ve seen significant year-over-year growth. And now we're gearing up for our most ambitious year yet, with major expansions planned across product offerings, strategic partnerships, and next-generation collector experiences. If you’re ready to build products that spark joy at a global scale, you’re in the right place. ## Role Description The Fulfillment Associate is responsible for ensuring that customer orders are processed efficiently, accurately, and in a timely manner. This role involves a range of tasks from inventory management to packing and shipping orders. ## Key Responsibilities - Order Processing - Accurately pick items from inventory based on customer orders. - Quality Control - Inspect products for defects or damages before packaging. - Packaging - Securely package products to prevent damage during transit. - Inventory Management - Restock inventory and assist in conducting inventory audits. - Shipping - Label and ship packages, ensuring that the correct carrier service is used. - Returns Processing - Handle returns, inspecting returned items, and restocking as appropriate. - Documentation - Maintain accurate records of inventory and orders processed. - Customer Service - Assist with customer inquiries related to shipping and order status. - Team Collaboration - Work closely with team members to meet daily fulfillment targets. ## Qualifications - Education: High school diploma or equivalent. - Experience: Prior experience in warehouse operations, inventory management, or a related field is a plus. - Technical Skills: Basic computer proficiency, including familiarity with inventory software and systems. - Physical Requirements: Ability to lift up to 50 lbs and stand for extended periods throughout the day. - Attention to Detail: Keen eye for detail to ensure accuracy in order processing and inventory management. - Communication Skills: Strong verbal and written communication abilities to effectively interact with team members and provide customer service. ## Preferred Skills - Gaming Interest: A passion for gaming or collectibles is highly beneficial, as it aligns with the company's culture and customer base. - Problem-Solving Abilities: Capacity to troubleshoot issues during the order fulfillment process quickly. - Time Management: Efficient in managing time to meet daily targets and handle multiple tasks simultaneously. - Customer Service Orientation: Experience in customer service, especially in handling customer inquiries and concerns regarding orders. - Teamwork Skills: Proven ability to work effectively as part of a team to achieve collective goals. - Adaptability: Comfortable working in a dynamic, fast-paced environment and able to adapt to changing priorities. Ability to Commute to Warrendale, PA 15086 is required Work Location: In person Pay: $14.00 - $16.00 per hour Company benefits: - 15 days of accrued PTO - 7 days of sick-leave, front-loaded at the start of the year - 10 paid company holidays - Generous vision, dental, and health benefits, with 97% contribution to premium - 401k Matching ## About Loot Labs ## Company Overview - **One-liner**: Loot Labs operates Boxed.gg, a digital collectibles platform that lets users unbox rare physical trading cards and plans to expand into digital gaming items. - **Entity Type**: Private (Seed stage) - **Headquarters**: Seattle, Washington, United States - **Founded**: 2023 [[tracxn.com](https://tracxn.com/d/companies/lootlabs/__HwZRwfATtltOwolVAoM0wFMmeAXsDUnLUM2nzgk0bnA)] - **Founders**: Milan (CEO) [[tracxn.com](https://tracxn.com/d/companies/lootlabs/__HwZRwfATtltOwolVAoM0wFMmeAXsDUnLUM2nzgk0bnA)] ## Core Business - **Primary industry**: Digital collectibles / Gaming / Trading cards. - **Target customers**: Collectors and trading card players (Pokémon, Magic: The Gathering) – B2C. - **Mission**: To build the most exciting way for users to interact with digital collectibles through a transparent, fun, and convenient experience [[linkedin.com](https://www.linkedin.com/company/loot-labs-inc)]. ## Products & Services - **[Boxed.gg](https://boxed.gg)**: A platform where fans can open virtual mystery boxes (“unbox”) and receive physical rare trading cards shipped to their home. The platform uses a “provably fair” system, clear drop tables, and a “spice meter” for transparency. Future expansion planned into digital gaming items for games like Counter-Strike and RUST [[jobs.ashbyhq.com](https://jobs.ashbyhq.com/loot-labs)]. ## Market Standing - **Valuation**: Not publicly available. - **Key Metric**: Total funding – $7.5M raised across two rounds (Pre-seed $1.5M in May 2023; Seed $6M in Oct 2024) [[tracxn.com](https://tracxn.com/d/companies/lootlabs/__HwZRwfATtltOwolVAoM0wFMmeAXsDUnLUM2nzgk0bnA)]. - **Notable Investors**: BITKRAFT Ventures (lead), Sfermion, Fabric Ventures, Everyrealm [[linkedin.com](https://www.linkedin.com/company/loot-labs-inc)]. - **Growth Signals**: Over 200,000 registered users, 300%+ growth in boxes opened over 12 months (Feb 2025), 100,000+ physical cards shipped; workforce grew 56.5% YoY to ~27–34 employees; offices in Seattle (2 locations) and remote team across US, UK, Canada, South Africa, Netherlands [[linkedin.com](https://www.linkedin.com/company/loot-labs-inc)]. ## Competitive Advantages - **Transparency-first model**: Provably fair unboxing system, clear drop rates, and public communication. - **Bridging physical and digital**: Unique model that ships physical collectibles while building toward digital gaming items. - **Experienced leadership team**: Alumni from Microsoft, NASA, Boeing, LucasArts, Twitch, 2K, EA, Shopify, Apple [[jobs.ashbyhq.com](https://jobs.ashbyhq.com/loot-labs)]. ## Strategic Focus - **Expand into digital gaming items**: Launch unboxing experiences for in-game skins and cosmetics for games like Counter-Strike and RUST. - **Grow community and user base**: Active hiring for community management, editorial, and influencer marketing roles. - **Scale operations**: Hiring for fulfillment (on-site) and senior engineering roles to support growth. ## Why Work Here - **Culture**: Early-stage startup with a mission to “change the game” for collectibles; transparent, community-driven approach. - **Work model**: Remote-first with a physical office in Seattle; roles open across US and Canada (East Coast), with some on-site positions [jobs.ashbyhq.com](https://jobs.ashbyhq.com/loot-labs). - **Perks**: Competitive healthcare benefits, travel to industry events, flexible remote work [[builtin.com](https://builtin.com/company/loot-labs)]. - **Engineering culture**: Small technical team (~7) working on full-stack, backend, and product design; opportunity to shape the platform from early stage. ## Sources 1. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/loot-labs) – Job listings, about, team background, product details. 2. [linkedin.com](https://www.linkedin.com/company/loot-labs-inc) – Company details, employees, growth metrics, investors, remote policy. 3. [builtin.com](https://builtin.com/company/loot-labs) – Perks, culture, office locations, remote highlights. 4. [tracxn.com](https://tracxn.com/d/companies/lootlabs/__HwZRwfATtltOwolVAoM0wFMmeAXsDUnLUM2nzgk0bnA) – Funding details, founder, employee count, competitors. 5. [geekwire.com](https://www.geekwire.com) – Mentioned in GeekWire for the $6M seed round (2024). ## Other roles at Loot Labs - [Product Manager](https://feeny.ai/job/product-manager-loot-labs-remote-pq2ykvj0g212) - [Staff Product Manager (Canada)](https://feeny.ai/job/staff-product-manager-canada-loot-labs-remote-ap8pgzp11xz2) - [Staff Product Manager (U.S.)](https://feeny.ai/job/staff-product-manager-u-s-loot-labs-remote-4gnq71t73k8j) - [Lead Collectibles Buyer](https://feeny.ai/job/lead-collectibles-buyer-loot-labs-remote-4e2wms4jttmk) - [Head of Finance](https://feeny.ai/job/head-of-finance-loot-labs-remote-txa2fzjrtn6y)