--- title: 'Fulfillment Associate at Serigraph' canonical: 'https://feeny.ai/job/fulfillment-associate-serigraph-west-bend-yc521ks6qda1' type: 'job' last_seen: '2026-09-07' --- # Fulfillment Associate at Serigraph - **Company:** Serigraph - **Location:** West Bend, WI - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-13 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/serigraph/4ce85906-a46c-46e3-ad48-cd3cc5926c63 ## Job description 2nd Shift Monday-Friday 3:00 pm -11:00 pm Serigraph is looking for a Fulfillment Associate who's ready to do more than fill a shift — this role puts you at the center of how our fulfillment center runs. You'll guide co-workers and flex/temporary staff, set up and monitor production lines, and be a hands-on driver of the quality and accuracy that our customers count on. If you like a fast-paced environment where your judgment matters and no two days look exactly the same, this is your next role. ## What You'll Do Lead and Train - Direct flex employees and temporary workforce, ensuring work meets customer specifications - Train co-workers and flex staff on job responsibilities and expectations - Clearly communicate shift-specific requirements so every shift starts strong Run the Line - Set up and monitor production lines, including hands-on kit preparation - Prepare kits for First Piece Approval - Make real-time adjustments to keep the line running efficiently - Facilitate workflow across the line for both speed and quality Own Quality - Maintain accuracy in Kit Pack counting and packing - Conduct in-process quality audits and labor reporting - Inspect product for defects (printing, die cutting, laminating, and more) - Pull quality production samples for shipment - Have the authority to halt production over quality concerns — and the responsibility to flag it to management Keep Things Moving - - Perform finishing tasks: counting, packaging, labeling, and operating material handling equipment - Accurately record labor data — QA forms, job tickets, and move tags - Maintain visual boards, whiteboards, and hourly labor records - Generate accurate packaging labels - Follow guidance from shift supervisors and the Fulfillment Line Point Person (Level 3) - Follow environmental practices and procedures for material handling and disposal ## What You Bring - Experience in fulfillment or production operations - Strong communication skills — you can train others and give clear direction - A problem-solver's mindset; you troubleshoot rather than wait for someone else to - Comfort standing for up to 8 hours per shift - Basic math skills - Familiarity with safety, housekeeping, and PPE practices - Ability to enter data into the Titan system - Confidence reading and interpreting job tickets - Working knowledge of departmental procedures and policies ## About Serigraph ## Company Overview - **One-liner**: Serigraph is a full-service print manufacturer and decorative molder specializing in custom graphics, injection molding, forming, and fulfillment for industrial and consumer markets. - **Entity Type**: Private (Privately Held, no disclosed funding rounds) - **Headquarters**: West Bend, Wisconsin, United States - **Founded**: 1949 - **Founders**: Not publicly available ## Core Business - **Primary Industries**: Printing Services, Decorative Plastics, Injection Molding, Point-of-Purchase Displays, Industrial Graphics - **Target Customers**: B2B – primarily serving Automotive, Appliance, Consumer Electronics, Medical, Power Sports, and Point-of-Purchase markets - **Mission/Purpose**: To enable customers to differentiate their brands and stand out at the point of decision through innovative, eye-catching technologies and services ## Products & Services - **Printing (Screen, Offset, Digital)**: High-quality graphics and decorations on plastic and other substrates. - **Injection Molding**: Custom molding of plastic parts for durable, finished products. - **Forming**: Thermoforming and other forming techniques for shaped components. - **Campaign Management**: Online system that integrates with shipping, fulfillment, and location management for promotional campaigns. - **Print Fulfillment**: Logistics, inventory management, assembly, packaging, and shipping services. - **R&D/Creative Services**: Pre-press, prototyping, structural design, engineering support from concept through production. ## Market Standing - **Valuation**: Not disclosed (private company) - **Key Metric**: Annual Revenue estimated at $80 million (source: LinkedIn) - **Notable Investors/Partners**: Not publicly available; however, clients include major names in automotive, appliance, and medical sectors (e.g., Johnson Controls, Brady Corporation, Milwaukee Tool alumni) - **Growth Signals**: Headcount of 141 employees with slight YoY decline (-0.3%); average employee tenure of 16 years signals strong retention. Four locations worldwide (including Mexico). Recent job postings include Fulfillment, Molding, and Press Operator roles. ## Competitive Advantages - **75 Years of Experience**: Deep expertise in custom printing and plastic decoration since 1949. - **Vertical Integration**: In-house printing, molding, forming, finishing, fulfillment, and R&D – reduces lead times and cost for customers. - **Geographic Footprint**: Central U.S. and Mexico locations provide cost savings and seamless service for North American clients. - **Innovation Capabilities**: Known for handling the toughest, most unique projects through proprietary technology and creative engineering. ## Strategic Focus - Continue serving core industrial markets (automotive, appliance, medical) while expanding into new segments. - Leverage R&D and creative services to help customers bring differentiated products to market faster. - Maintain operational efficiency through integrated manufacturing and fulfillment. ## Why Work Here - **Culture**: Family-oriented, respectful, and transparent work environment with a focus on work-life balance. Core values: Respectful, Dependable, Helpful, Gracious. - **Remote/Hybrid Policy**: Most roles are on-site (West Bend, WI) – operations, manufacturing, and fulfillment positions require physical presence. - **Perks & Benefits**: - Innovative healthcare options and free onsite clinic - Onsite fitness center and walking trails - Climate-controlled work environment - Flexible scheduling options (including vacation buy/sell) - Robust 401(k) plan - Competitive wages and shift premiums - **Engineering Culture**: Emphasis on R&D, prototyping, and continuous improvement; employees have access to cutting-edge equipment and technical challenges. - **Stability**: Average employee tenure of 16 years suggests a supportive, long-term environment. ## Sources 1. [serigraph.com](https://www.serigraph.com/about-us/) 2. [serigraph.com/careers](https://www.serigraph.com/careers/) 3. [linkedin.com/company/serigraph](https://linkedin.com/company/serigraph) 4. [jobs.lever.co/serigraph](https://jobs.lever.co/serigraph) ## Other roles at Serigraph - [Feeder Person](https://feeny.ai/job/feeder-person-serigraph-west-bend-8wk4phdv2d0x) — West Bend, WI - [Material Handler](https://feeny.ai/job/material-handler-serigraph-west-bend-jne4wa1g900a) — West Bend, WI - [Die Cutter Operator](https://feeny.ai/job/die-cutter-operator-serigraph-west-bend-w5h3hvqgfk7w) — West Bend, WI - [Manufacturing Technican](https://feeny.ai/job/manufacturing-technican-serigraph-west-bend-8vayqt6masws) — West Bend, WI - [Sewing Machine Operator](https://feeny.ai/job/sewing-machine-operator-serigraph-west-bend-7ereazdpgr6m) — West Bend, WI - [Fulfillment Specialist](https://feeny.ai/job/fulfillment-specialist-serigraph-west-bend-kd74exv760pz) — West Bend, WI - [Press Assistant / Feeder Person](https://feeny.ai/job/press-assistant-feeder-person-serigraph-west-bend-kb5xwev33tce) — West Bend, WI - [Screen Press Operator - MultiColor](https://feeny.ai/job/screen-press-operator-multicolor-serigraph-west-bend-r50jvsktqw0a) — West Bend, WI - [Molding / Machine Operator](https://feeny.ai/job/molding-machine-operator-serigraph-west-bend-f822nga2a382) — West Bend, WI - [Fulfillment Associate](https://feeny.ai/job/fulfillment-associate-mom-s-meals-ankeny-b2j8dj1jw7qq) — Ankeny, IA