---
title: 'Fulfillment Specialist at Formlabs'
canonical: 'https://feeny.ai/job/fulfillment-specialist-formlabs-somerville-gjh6f19ezy6a'
type: 'job'
last_seen: '2026-09-08'
---

# Fulfillment Specialist at Formlabs

- **Company:** Formlabs
- **Location:** Somerville, MA
- **Compensation:** $62k–$75k
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-08
- **Apply:** https://careers.formlabs.com/job/8148299/apply/?gh_jid=8148299

## Job description

About Formlabs:

Do you want to change how the world creates?

At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.

We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.

Your Impact: Joining Formlabs as a Fulfillment Specialist is a high-impact opportunity to be the final link in our global chain. You are the person who ensures the promise we make to our customers is kept. From resolving order sync errors to coordinating with regional carriers like FedEx and UPS, you make sure our printers leave the dock and reach the customer without friction. If you’re a proactive "figure-it-out" person who loves working in a fast-paced environment and wants to make a tangible impact on customer satisfaction, we want you on our team.

What You’ll Do:

- Lead the daily monitoring of regional order flows, ensuring that all customer orders sync correctly between Shopify, NetSuite, and our 3PL warehouse management systems.
- Oversee the resolution of order exceptions, such as address validation errors, inventory stockouts, or SKU mismatches, to prevent shipping delays and customer friction.
- Direct the coordination of daily carrier pickups, working closely with warehouse staff and partners like FedEx, UPS, and DHL to ensure all "shippable" orders leave the dock on time.
- Implement inventory reconciliation tasks by assisting in weekly cycle counts and investigating discrepancies between physical warehouse stock and digital records.
- Collaborate with Customer Success teams to provide real-time updates on high-priority orders, transit delays, or regional delivery disruptions.
- Drive shipping accuracy by auditing outbound packaging and documentation for regional compliance, ensuring all domestic and international labels meet carrier requirements.
- Analyze daily fulfillment reports to identify "aging" orders that have exceeded our processing SLAs, escalating bottlenecks to the Senior Coordinator or Regional Head.
- Support the execution of regional returns and "Reverse Logistics," ensuring that returned products are processed, inspected, and restocked or disposed of according to company policy.
- Act as the primary point of contact for resolving sync errors, ensuring that 'stuck' orders are identified and cleared within 24 hours.

About You:

- Bachelor’s degree in Supply Chain or a related field; equivalent operational experience will also be considered.
- Solid understanding of order-to-cash cycles and basic warehouse operations (receiving, put-away, picking, and shipping).
- Exceptional organizational skills and the ability to multitask in a fast-paced environment where priorities can shift hourly.
- Strong communication skills, with the ability to provide clear, concise updates to both internal teams and external 3PL partners.
- A proactive, "figure-it-out" attitude with a commitment to high-quality execution and customer satisfaction.

Bonus Skills:

- Basic proficiency in Excel for data entry and simple report generation.
- Experience using Shopify, NetSuite, or common Warehouse Management Systems (WMS).
- Familiarity with regional carrier networks and basic domestic shipping regulations.
- Experience in a fulfillment, warehouse, or logistics coordination role, ideally within a high-growth e-commerce environment.

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

## Compensation

We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.

At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.

The annual base pay range for this role is: $62,000—$75,000 USD

## About Formlabs

## Company Overview
- **One-liner**: Formlabs designs and manufactures professional desktop 3D printers, materials, and software that make industrial-quality additive manufacturing accessible to businesses across a wide range of industries.
- **Entity Type**: Private (Series E, valuation $2B as of 2021)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2011
- **Founders**: Max Lobovsky, Natan Linder, David Cranor (MIT graduate students)

## Core Business
- **Primary industries**: 3D printing hardware, software, and materials; additive manufacturing
- **Target customers**: B2B — from small businesses and entrepreneurs to large enterprises in medical, automotive, aerospace, footwear, consumer goods, and education
- **Mission/purpose**: “Enable anyone to make anything” – expanding access to digital fabrication through affordable, professional 3D printing

## Products & Services
- **SLA 3D Printers (Form 3, Form 3L, Form 4)**: Desktop stereolithography printers that deliver industrial part quality, precision, and repeatability.
- **SLS 3D Printers (Fuse 1, Fuse 1+)**: Selective laser sintering printers for functional, end-use nylon parts.
- **Proprietary Materials**: Over 45 formulations including standard resins, engineering resins, dental materials, and jewelry casting resins.
- **PreForm Software**: Free slicing and print preparation software optimized for Formlabs printers.
- **Fleet Management Software**: Cloud-based platform for managing multiple printers, tracking usage, and automating workflows.

## Market Standing
- **Valuation**: $2B (reported during the $150M Series E round in 2021)
- **Key Metric**: Total funding of over $250M across rounds (Series A–E); 130,000+ printers sold and 300M+ parts printed globally
- **Notable Investors/Partners**: New Enterprise Associates (NEA), DFJ, Tyche Partners, and other leading venture firms; customers include “global leaders” in medical, automotive, aerospace, and footwear
- **Growth Signals**: Headcount of 750+ employees (up from ~550 in recent years); 161 active job postings as of mid-2026, with +631.8% year-over-year growth in postings; expansion into 8 global offices across North America, Europe, and Asia Pacific; new manufacturing facility in Millbury, OH

## Competitive Advantages
- **Vertical integration**: In-house design of hardware, software, and materials ensures a tightly optimized user experience and rapid iteration
- **Proprietary ecosystem**: 45+ materials that work exclusively with Formlabs printers, creating a strong lock-in and consistent quality
- **Accessibility + quality**: First to bring SLA and SLS to the professional desktop market at a fraction of the cost of industrial systems
- **Scale and brand trust**: Over 130,000 printers in the field, used in 10+ industries, giving Formlabs the largest installed base of any professional desktop 3D printing company

## Strategic Focus
- **Global expansion**: Deepening presence in Asia (Shenzhen, Tokyo, Singapore) and Europe (Berlin, Budapest)
- **Manufacturing scale**: Building out production capacity in Millbury, Ohio to meet growing demand
- **New market segments**: Developing specialized materials and application-specific printers for dental, jewelry, and mass-customization use cases
- **Software and services**: Enhancing fleet management and workflow automation to move “from prototyping to production”

## Why Work Here
- **Culture**: Employees describe a culture of “curiosity, autonomy, and results” with a collaborative, hands-on environment. The company invests in community initiatives around access and education.
- **Work model**: Hybrid and onsite roles available across eight global offices; some remote positions (e.g., field service technicians). Locations include Boston (HQ), Millbury, Milwaukee, Berlin, Budapest, Shenzhen, Tokyo, and Singapore.
- **Perks & engineering culture**: Strong R&D focus with roles spanning hardware, software, materials science, and product management. The interview process is designed to be collaborative, and the company encourages internal mobility.
- **Impact**: Directly work on products that enable “lifesaving medical devices” and “Hollywood blockbusters” – a tangible, mission-driven outcome.

## Sources
1. [Formlabs Company Page](https://formlabs.com/company/)
2. [Formlabs Careers](https://careers.formlabs.com/)
3. [Formlabs All Open Roles](https://careers.formlabs.com/all-open-roles/)
4. [Formlabs LinkedIn](https://www.linkedin.com/company/formlabs)
5. [Built In – What’s It Like to Work at Formlabs](https://builtin.com/company/formlabs/faq/workplace-perception)

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