---
title: 'Fulfillment Team Lead at Hot Topic & BoxLunch'
canonical: 'https://feeny.ai/job/fulfillment-team-lead-hot-topic-boxlunch-la-vergne-cka5ca8y90rk'
type: 'job'
last_seen: '2026-09-13'
---

# Fulfillment Team Lead at Hot Topic & BoxLunch

- **Company:** Hot Topic & BoxLunch
- **Location:** La Vergne, TN
- **Compensation:** $19–$20/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/hottopic/89c86b33-8ee2-4bb2-934d-c0ac075b28cd

## Job description

Our Team Leads assist with leading associates to ensure accurate, efficient, and timely distribution center operations, including receiving, picking, packing, sorting, recording, auditing, and shipping of goods.   This position reports to the Supervisor, DC.

Pay Range: $[18.75hr](http://17.24hr/) - $[20.25hr](http://18.74hr/)

Please note the pay range for this position starts as listed in the job posting, but other factors such as shift will determine the final salary for potential new hires.

## WHAT YOULL DO

- Ensures all associates are equipped to work productively and follow recommended best practices
- Conducts job observations as requested and provides training and feedback to associates if needed
- Conducts audits to ensure accuracy within the department
- Ensures sufficient workflow in the area by communicating with Supervisors and fellow Team Leads from supporting departments.
- Assigns tasks for daily goals and suggests staffing adjustments to the Supervisor
- Ensures paperwork is completed correctly and all procedures are followed
- Assists in evaluating the performance of assigned associates.
- Communicate with Supervisors on concerns and any needs in your assigned area
- Supports all safety and quality performance standards
- Performs distribution job tasks when not actively responsible for the group and demonstrates work level that meets or exceeds established production standards.
- Performs other job duties as needed

## WHAT YOULL NEED

- Experience in overseeing a function or work group.
- Ability to apply basic algebra and math skills.
- Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.
- Illustrates a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
- Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
- Upholds and furthers HOTT’s culture and values. Inquisitiveness and an open mind regarding teen music and fashion trends.
- Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
- Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
- Reliable transportation
- This role requires physical stamina and attention to detail in a fast-paced warehouse environment.
- Responsibilities include standing and walking for extended periods, frequently lifting and carrying boxes up to 50 lbs., and bending, reaching, twisting, and performing repetitive motions while maintaining safety, quality, and productivity standards.

Our company participates in [E-Verify](https://www.uscis.gov/e-verify). E-Verify is a program that electronically confirms a candidate’s [eligibility to work](https://www.uscis.gov/i-9) in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

## About Hot Topic & BoxLunch

## Company Overview
- **One-liner**: Hot Topic Inc. is a leading specialty retailer of pop culture and music licensed apparel, accessories, and gifts, operating under the brands Hot Topic, BoxLunch, and Her Universe.
- **Entity Type**: Private (owned by Sycamore Partners since 2013)
- **Headquarters**: City of Industry, California, USA
- **Founded**: 1989 (Hot Topic); 2015 (BoxLunch)
- **Founders**: Orv Madden (Hot Topic); BoxLunch was launched by Hot Topic Inc.

## Core Business
- **Primary industry/industries**: Retail – Pop Culture Merchandise, Apparel, and Gifts
- **Target customers**: B2C – Fans of music, anime, gaming, movies, TV, and pop culture; primarily Gen Z and Millennials
- **Mission or purpose statement**: To be the destination of pop culture and music merchandise while giving back to the community. BoxLunch’s specific mission: for every $10 spent, provide a meal to someone in need through Feeding America®.

## Products & Services
- **Hot Topic**: Clothing, accessories, music, jewelry, and collectibles featuring officially licensed band tees, pop culture-inspired collections, anime merch, and fashion apparel. (Brick-and-mortar and e-commerce)
- **BoxLunch**: Pop culture merch and gifts including apparel, collectibles, and accessories. Launched in 2015, with over 150 specialty shops and a thriving e-commerce site. Each purchase helps provide meals to those in need.
- **Her Universe**: A brand focused on female fans of sci-fi, fantasy, and pop culture, offering licensed apparel and accessories.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue – Hot Topic approx. $741.7M; BoxLunch approx. $74.3M (LinkedIn estimates, combined ~$816M)
- **Notable Investors/Partners**: Owner: Sycamore Partners (private equity); Partners: Feeding America®, Mental Health America, Notes for Notes, The Trevor Project
- **Growth Signals**: BoxLunch headcount grew 13.9% YoY to 655 employees; Hot Topic headcount grew 6.2% YoY to 2,215 employees; active job postings: 1,184 (as of Sept 2026); BoxLunch has given over 100 million meals to date; expanding distribution centers (La Vergne, TN and Riverside, CA).

## Competitive Advantages
- **Exclusive Licensing**: Deep relationships with major entertainment studios and music labels, securing exclusive product lines not available at general retailers.
- **Niche Community Focus**: Strong brand loyalty among pop culture, music, and anime fans; authentic engagement with subcultures.
- **Philanthropy as Differentiator**: BoxLunch’s meal-giving model creates emotional connection and repeat purchases.
- **Omnichannel Presence**: 600+ Hot Topic retail locations, 150+ BoxLunch stores, plus robust e-commerce and distribution network.

## Strategic Focus
- Expand BoxLunch store footprint and e-commerce penetration.
- Strengthen direct-to-consumer relationships through social media and influencer partnerships.
- Continue to invest in diversity, equity, and inclusion initiatives.
- Grow the Her Universe brand and cater to underserved female fandom.
- Optimize supply chain and distribution for faster fulfillment.

## Why Work Here
- **Culture**: Inclusive, collaborative, and authentic environment where employees are encouraged to “be who you are and love what you do.” The company values creativity and innovation.
- **Work Policy**: Hybrid workspace – employees engage in a combination of remote and on-site work. Typical time on-site is flexible.
- **Perks & Benefits**: Performance bonuses, family medical leave, job training and talent development programs. Benefits package includes medical, dental, vision, and 401(k).
- **Career Growth**: Opportunities across retail stores, distribution centers, and corporate HQ. Strong internal mobility, with many employees moving between brands (e.g., talent from GameStop, Target, Vans).
- **Community Impact**: Employees take pride in giving back through partnerships with Feeding America, Mental Health America, and other nonprofits.

## Sources
1. [lever.co](https://jobs.lever.co/hottopic) – Hot Topic Inc. careers page
2. [linkedin.com/company/hot-topic](https://linkedin.com/company/hot-topic) – Hot Topic company profile
3. [linkedin.com/company/boxlunch](https://linkedin.com/company/boxlunch) – BoxLunch company profile
4. [builtin.com](https://builtin.com/company/hot-topic-inc) – Hot Topic Inc. culture, perks, and offices
5. [builtinla.com](https://www.builtinla.com/company/hot-topic-inc) – Hot Topic Inc. Los Angeles office overview

## Other roles at Hot Topic & BoxLunch

- [Assistant Manager Licensing, Business Development](https://feeny.ai/job/assistant-manager-licensing-business-development-hot-topic-boxlunch-city-of-35xbe7qwjyr9) — City of Industry, CA
- [Junior Systems Analyst, WMS](https://feeny.ai/job/junior-systems-analyst-wms-hot-topic-boxlunch-la-vergne-xks9s6aa5zqx) — La Vergne, TN
- [Purchasing Manager – Retail Operations & Indirect Procurement](https://feeny.ai/job/purchasing-manager-retail-operations-indirect-procurement-hot-topic-boxlunch-00gb4kr9v43d) — City of Industry, CA
- [Licensing Coordinator](https://feeny.ai/job/licensing-coordinator-hot-topic-boxlunch-city-of-industry-xg8xxm3dp9f9) — City of Industry, CA
- [Financial Analyst](https://feeny.ai/job/financial-analyst-hot-topic-boxlunch-city-of-industry-68y9adc427cd) — City of Industry, CA
- [DC Inventory Control Manager](https://feeny.ai/job/dc-inventory-control-manager-hot-topic-boxlunch-riverside-9j6s81p64bzt) — Riverside, CA
- [Equipment Operator](https://feeny.ai/job/equipment-operator-hot-topic-boxlunch-la-vergne-5bedc0esa0dq) — La Vergne, TN
- [Distribution Center Associate](https://feeny.ai/job/distribution-center-associate-hot-topic-boxlunch-la-vergne-xd17zds01qm6) — La Vergne, TN
- [DC Inventory Control Supervisor](https://feeny.ai/job/dc-inventory-control-supervisor-hot-topic-boxlunch-riverside-8fcxchf964np) — Riverside, CA
- [Merchandise Coordinator](https://feeny.ai/job/merchandise-coordinator-hot-topic-boxlunch-boxlunch-hq-city-of-industry-ca-3595pvttq7eb) — Boxlunch Hq / City of Industry, CA