---
title: 'Fulfilment Executive – Thailand at Nivoda'
canonical: 'https://feeny.ai/job/fulfilment-executive-thailand-nivoda-bangkok-20r5j4d10k9j'
type: 'job'
last_seen: '2026-09-04'
---

# Fulfilment Executive – Thailand at Nivoda

- **Company:** Nivoda
- **Location:** Bangkok, Thailand
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/nivoda/dc037956-f7ce-4641-8409-f5445c49352f

## Job description

## FULFILMENT EXECUTIVE – THAILAND

## ABOUT THE ROLE

We are looking for a proactive, detail-oriented, and reliable Fulfilment Executive to join our Thailand office. You will own end-to-end fulfilment operations — collecting diamonds, gemstones and jewellery from suppliers, preparing and dispatching shipments, tracking carriers, and processing returns — ensuring items flow in and out of the office with minimal delays and to a high standard.

This is an on-site role based in our Thailand office, working closely with suppliers, carriers, and internal teams to keep the fulfilment process running smoothly, and requires the ability to thrive in a fast-evolving, high-growth startup environment.

## ABOUT US

Nivoda is an extremely fast-growing B2B marketplace revolutionising the way the global diamond and jewellery industry operates. Our DNA centres on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Amsterdam, and Mumbai. Nivoda is the go-to marketplace for the global diamond and jewellery industry.

## WHAT YOU'LL DO

- Manage day-to-day operations of the Thailand office, ensuring smooth and efficient fulfilment processes
- Coordinate with suppliers and internal stakeholders on the collection of diamonds, jewellery, and gemstones
- Collect diamonds, gemstones and jewellery from local suppliers and prepare items for shipment
- Identify discrepancies between products received and purchase order specifications (stone quality, metal type, certificates, etc.)
- Create inter hub & last mile shipments on the Nivoda platform
- Receive consolidated shipments via Brinks, UPS, FedEx, etc., and mark orders as received in the Nivoda system
- Liaise with suppliers on shipment queries and forward invoices to the finance team
- Follow up with carriers (Brinks, FedEx, UPS, etc.) on shipment delays
- Coordinate with brokers/customs regarding on-time shipment clearance
- Process returned diamonds and jewellery from customers
- Assist customer support teams with shipping queries, order updates, and urgent delivery requests
- Handle general administrative tasks as needed
- Contribute to the continuous improvement of local office processes and workflows

## WHAT YOU'LL NEED

- Logistics experience or familiarity with Brinks, FedEx, UPS, and tracking systems
- Experience managing stock or inventory of high-value products
- Good written and spoken English & Thai communication
- Strong attention to detail
- High levels of honesty, professionalism, and integrity
- Valid driving license

## GOOD TO HAVE

- Diamond/Jewellery QC experience

## WHAT YOU'LL GET

- Opportunity to join a fast-growing global company
- Exposure to international operations and best practices
- Unlimited holiday
- A dynamic, collaborative, and supportive work environment
- Travel expense reimbursement

## About Nivoda

## Company Overview
- **One-liner**: Nivoda provides a B2B platform that connects jewelers with the world’s largest range of diamonds, gemstones, melee, and finished jewelry, offering inventory-free sourcing, logistics, and credit.
- **Entity Type**: Private (Series C, $92M total funding)
- **Headquarters**: London, United Kingdom
- **Founded**: 2017
- **Founders**: Andre Woons (Co‑founder & CIO); other founders not publicly disclosed

## Core Business
- **Primary industry**: Wholesale Luxury Goods and Jewelry / B2B Diamond & Gemstone Marketplace
- **Target customers**: Jewelers, retailers, and jewellery businesses (B2B, SMB to Enterprise)
- **Mission statement**: “Make global jewellery trade simple and accessible by empowering our partners with an all‑in‑one solution to run and grow their businesses.”

## Products & Services
- **[Virtual Showroom]**: In‑store tool enabling retailers to showcase any diamond or gemstone from Nivoda’s inventory via 360° videos – zero inventory risk, instant quoting.
- **[Online Diamond & Gemstone Feeds]**: API‑powered feed that lets retailers display Nivoda’s collection on their own website with full control over quality, size, and automated ordering.
- **[Melee & Finished Jewelry]**: A broad offering of melee stones in all sizes and colors, plus made‑to‑order finished jewelry.
- **[Nivoda Capital]**: A credit facility that provides flexible payment terms to qualified jewelers.
- **[Logistics & Quality Control]**: Express delivery options, consolidated shipping, risk‑free returns, and quality‑control management handled by Nivoda.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**:
  - Total Funding: **$92M** (across rounds)
  - Annual Revenue (LinkedIn estimated): **$1M** (likely an undercount; actual revenue not publicly available)
- **Notable Investors/Partners**:
  - Series C (Nov 2024): **Northzone** (lead), $51M
  - Series B (May 2024): **Avenir** (lead), $30M
  - Series A (May 2023): **Headline** (lead), $11M
- **Growth Signals**:
  - 10,000+ jewelers using the platform
  - Operates in 20+ countries (offices in London, Mumbai, New York, Amsterdam, Hong Kong, Barcelona)
  - Headcount: 327 employees (‑0.5% YoY)
  - Inventory: 2M natural and lab‑grown diamonds, 40+ gemstone varieties
  - Recent expansion into gemstones (June 2023) and finished jewelry

## Competitive Advantages
- **Massive inventory with zero risk**: Retailers can sell from Nivoda’s catalogue without holding stock; the platform handles sourcing, logistics, and returns.
- **Integrated technology**: In‑store virtual showroom and API‑driven website feeds reduce operational burden for jewelers.
- **Flexible credit**: Proprietary credit facility (Nivoda Capital) lowers barriers for smaller retailers.
- **Global logistics network**: Express delivery across US, Canada, and Europe, with consolidated shipping and invoicing.
- **Customer‑centric philosophy**: 24/7 support, dedicated account teams, and “customer first” core value.

## Strategic Focus
- Continue geographic expansion (new markets in Asia‑Pacific, Europe, and the Americas).
- Deepen product lines by adding more gemstone varieties, melee, and custom jewelry.
- Scale the credit facility to attract larger retailers and increase order sizes.
- Strengthen data‑driven tools (e.g., pricing intelligence, demand forecasting) to help jewelers maximise margins.

## Why Work Here
- **Culture & Values**: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking.
- **Work Model**: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne.
- **Global Team**: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US.
- **Notable Perks**:
  - 24/7 customer support for internal teams as well
  - Career development opportunities in a fast‑growing scale‑up
  - Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment
- **Engineering & Product Culture**: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges.

## Sources
1. [nivoda.com – Home](https://nivoda.com/)
2. [nivoda.com – Careers](https://nivoda.com/careers)
3. [nivoda.com – About](https://nivoda.com/about)
4. [LinkedIn – Nivoda Company Page](https://www.linkedin.com/company/nivoda)
5. [Built In – Nivoda Careers, Perks + Culture](https://builtin.com/company/nivoda)

## Other roles at Nivoda

- [Junior Fulfilment Executive – Thailand](https://feeny.ai/job/junior-fulfilment-executive-thailand-nivoda-bangkok-4ptde3stth78) — Bangkok, Thailand
- [Director, Supplier Business Development (US) - NYC](https://feeny.ai/job/director-supplier-business-development-us-nyc-nivoda-new-york-k468zrh7xnfy) — New York, NY
- [GTM Systems Engineer](https://feeny.ai/job/gtm-systems-engineer-nivoda-sweden-phph3r71j405) — Sweden
- [VP, Growth](https://feeny.ai/job/vp-growth-nivoda-remote-ttfmgd7ftvh7)
- [Growth and Demand Gen Lead](https://feeny.ai/job/growth-and-demand-gen-lead-nivoda-remote-1j2mjh7r1qwf)
- [Product Marketing Lead](https://feeny.ai/job/product-marketing-lead-nivoda-remote-r01kgn0cthpk)
- [Senior Content and Social Media Manager](https://feeny.ai/job/senior-content-and-social-media-manager-nivoda-remote-jys70awxfqdb)
- [Enterprise Account Executive, Fine Jewelry (Midwest, US)](https://feeny.ai/job/enterprise-account-executive-fine-jewelry-midwest-us-nivoda-chicago-933a0zj9pze1) — Chicago, IL
- [Head of Operations, EMEA](https://feeny.ai/job/head-of-operations-emea-nivoda-amsterdam-3153x5mnayhj) — Amsterdam, Netherlands
- [Junior Fulfilment Executive (London)](https://feeny.ai/job/junior-fulfilment-executive-london-nivoda-london-1pwr9ys4kpwm) — London, United Kingdom