--- title: 'Functional Training Coordinator at Satispay' canonical: 'https://feeny.ai/job/functional-training-coordinator-satispay-luxembourg-an8f1pmznr59' type: 'job' last_seen: '2026-09-09' --- # Functional Training Coordinator at Satispay - **Company:** Satispay - **Location:** Luxembourg, Luxembourg - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/satispay/648e4b9f-8b30-4533-8a47-540a36aa05fc ## Job description ## About us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. ## What you'll be doing As our Functional Training Coordinator, you'll own the strategy, coordination, and continuous improvement of function-specific training within our Product Compliance team to ensure teams across Satispay have the fintech knowledge and practical skills to excel. Here's what that looks like in practice: - Learning Needs & Strategy - Assess fintech learning needs across the teams and functions you support, translating product and regulatory change into concrete capability gaps and a clear training strategy. - Curriculum Design & Ownership - Build and maintain role-based learning paths and curricula tailored to fintech domains (e.g., payments, lending, KYC/AML, licensing, consumer protection). - Program Coordination & Delivery - Mobilise internal subject matter experts and external providers to develop and deliver training, managing schedules, logistics, budgets, and stakeholder communications end-to-end. - Content & Regulatory Alignment - Keep training materials accurate and current as products, regulations, and policies evolve, partnering with Corporate Learning & Development to align functional and company-wide learning. - Impact Measurement & Continuous Improvement - Track participation, learning outcomes, and program effectiveness against defined KPIs, gathering feedback to keep improving initiatives and to support onboarding across the functions you serve. Who we're looking for This role needs someone organised, proactive, and collaborative, equipped with a solid understanding of the fintech landscape to elevate team capabilities across Satispay. - Experience - At least 2 years in learning & development, enablement, or program/project management, strongly preferred within the fintech, banking, or financial services sector. - Regulatory Knowledge - A working understanding of financial regulations and the fintech landscape, enough to translate regulatory and product change into clear, role-specific learning needs. - Proactive and Program-Driven Mindset - Ability to run multiple training initiatives independently in a fast-paced environment, coordinating technical and business subject matter experts and external vendors, while keeping training agile and timely. - Ownership and Team Contribution - Ability to take full accountability for the functional training program while collaborating across Product, Technology, Operations, Legal, Finance, Compliance, FinCrime, and other departments to embed capability into how teams work. - Technical Skills - Comfort with learning platforms (LMS) and practical approaches to measuring learning effectiveness. Instructional design experience or a background in compliance/risk is a strong plus. - Languages - Fluent in English, ensuring effective communication with international teams. Italian is a strong nice-to-have. Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops. - 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries. - ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply. - 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours. - 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness. *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. ## Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-lu/work-at-satispay/. ## #LI-HYBRID ## #LI-DNI By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/ ## About Satispay ## Company Overview - **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions. - **Entity Type**: Private (late-stage, offers stock options to all permanent employees) - **Headquarters**: Milan, Italy - **Founded**: 2013 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits - **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits) - **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’” ## Products & Services - **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet. - **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution. - **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration. ## Market Standing - **Valuation / Market Cap**: Not publicly available in provided materials - **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona). - **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results) - **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments. ## Competitive Advantages - Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects. - Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees. - Focus on simplicity, low fees, and ethical, people-centered design. - “Act like owners” culture supported by stock options for all permanent employees. ## Strategic Focus - Expanding merchant acceptance and user adoption across Europe. - Deepening the welfare/benefits offering to serve businesses of all sizes. - Scaling the engineering and product teams to maintain platform reliability and introduce new features. - Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent. ## Why Work Here - **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication. - **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona. - **Perks & Benefits**: - Stock options for all permanent employees - Unlimited paid time off - Health insurance (employee and family), psychological support via Serenis - Enhanced parental leave, additional leave for child sickness - Relocation support, meal vouchers, flexible benefits budget - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform - Leadership program for managers - **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives. - **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups. ## Sources 1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/) 2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/) 3. [satispay.com - Main site](https://www.satispay.com/en) 4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/) 5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/) ## Other roles at Satispay - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-london-afegd2fxsmfm) — London, United Kingdom - [Senior Strategic Project Manager (Relocation to Luxembourg)](https://feeny.ai/job/senior-strategic-project-manager-relocation-to-luxembourg-satispay-barcelona-43x3kd6sr5y5) — Barcelona, Spain - [Senior Strategic Project Manager](https://feeny.ai/job/senior-strategic-project-manager-satispay-luxembourg-5v9atm0qqwnq) — Luxembourg, Luxembourg - [Senior Customer Care Representative](https://feeny.ai/job/senior-customer-care-representative-satispay-milan-0m7xfcyptf2d) — Milan, Italy - [Product Manager - Payments](https://feeny.ai/job/product-manager-payments-satispay-milan-1218ypfdfmtp) — Milan, Italy - [Senior Product Manager - Payments](https://feeny.ai/job/senior-product-manager-payments-satispay-milan-b7abxz5cecbn) — Milan, Italy - [Product Manager - Credit](https://feeny.ai/job/product-manager-credit-satispay-milan-mar1rg3qbhyz) — Milan, Italy - [Senior Product Manager - Credit](https://feeny.ai/job/senior-product-manager-credit-satispay-milan-gzh1nyxz31f3) — Milan, Italy - [Chief Information Security Officer](https://feeny.ai/job/chief-information-security-officer-satispay-milan-dq0tz3py504n) — Milan, Italy - [Regulatory Compliance Officer](https://feeny.ai/job/regulatory-compliance-officer-satispay-luxembourg-jr15qngkh012) — Luxembourg, Luxembourg