--- title: 'Future Customer Success Opportunities at 1mind at 1mind' canonical: 'https://feeny.ai/job/future-customer-success-opportunities-at-1mind-1mind-united-states-e11zs2a98d31' type: 'job' last_seen: '2026-09-14' --- # Future Customer Success Opportunities at 1mind at 1mind - **Company:** 1mind - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-10 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/1mind/50519dcb-8a1c-41a4-83f3-fa91fdd6e2bf ## Job description Customer Success Talent Community @ 1mind At 1mind, our Customer Success team is what turns Superhumans — AI teammates that qualify leads, run demos, handle objections, and onboard customers 24/7 — into measurable revenue impact for the customers who deploy them. While we may not have an open Customer Success Manager role today, we're always looking to connect with customer-obsessed professionals who want to own outcomes from onboarding through renewal and expansion. If you have experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS, we'd love to keep in touch for future opportunities. What We Look for in a Customer Success Manager We're always excited to meet professionals who: - Own a portfolio of customers end-to-end, from post-signature onboarding through renewal and growth, with real accountability for outcomes - Can connect product adoption to meaningful business value, not just usage metrics - Have experience managing complex relationships with multiple stakeholders across revenue, marketing, and operations - Bring a track record supporting renewals, retention, or expansion in B2B SaaS - Are consultative, clear communicators who act as a trusted long-term advisor as use cases scale - Thrive in fast-moving, ambiguous environments and operate with a strong bias to action - Are curious about AI and motivated by turning learnings into playbooks that scale across accounts ## Why Join Our Talent Community 1mind is building AI Superhumans that transform B2B sales, backed by $40M from Battery Ventures and top B2B operators. By joining our talent community, you'll: - Be among the first to hear about new CSM opportunities as we scale - Stay connected with a remote-first team of builders working at the intersection of AI, product, and GTM innovation - Have a shot at joining a team that gives you ownership, autonomy, and impact from day one [Please note that all legitimate communication from 1mind will come only from email addresses ending in @[1mind.com](http://1mind.com). We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com] ## About 1mind ## Company Overview - **One-liner**: 1mind builds AI-powered "Superhuman" agents that autonomously perform go-to-market functions—from sales development and demos to customer onboarding—to replace and scale human revenue teams. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Amanda Kahlow (CEO) ## Core Business - **Primary industry**: AI-powered sales and go-to-market (GTM) automation, software development - **Target customers**: B2B enterprise and mid-market revenue teams (Sales, Marketing, Customer Success) - **Mission or purpose**: To make humans "superhuman" by deploying AI that eliminates broken handoffs and scales intelligence across the entire customer lifecycle. ## Products & Services - **GTM Superhumans**: Autonomous AI agents that act as SDRs, first-call AEs, Sales Engineers, CSMs, and In-Product Guides. They qualify buyers, book meetings, deliver pitches, handle objections, demo products, onboard customers, and drive conversions—all without human intervention. - **Ride-Along Sales Engineer**: An AI that joins live Zoom/Teams/Google Meet calls as a visible, named participant to answer technical questions, share content, and perform discovery. - **Website Inbound Superhuman**: 24/7 AI that pitches, discovers, demos, qualifies, and drives visitors to action (book meetings, start trials, or convert directly). - **PLG/SMB Seller**: Engages free users, converts them to paid, and nurtures the long tail at scale. ## Market Standing - **Valuation/Market Cap**: Not disclosed (raised $40M total) - **Key Metric**: Total Funding – $40M (including a $30M Series A led by Battery Ventures in November 2025) - **Notable Investors/Partners**: Battery Ventures (lead), with participation from Cassie Young (early investor). Exclusive AI successor to Drift (per Clari + Salesloft). Partnered with Clari and Salesloft. - **Growth Signals**: Headcount grew 327.6% YoY to 79 employees; revenue estimated at $6M annually; claims to have surpassed "triple, triple, double" growth benchmark; 80% of its own pipeline generated via AI superhumans; 8,881 LinkedIn followers (+356.4% yearly); 11 active job postings. ## Competitive Advantages - **Purpose-built AI for GTM**: Unlike generic chatbots, 1mind’s agents are designed to handle the full sales cycle with context, knowledge graphs, and action orchestration. - **First-mover in “visible” AI sales engineers**: The Ride-Along feature makes the AI a named participant on live calls, building trust and reducing friction. - **Founder with deep domain expertise**: Amanda Kahlow previously founded and exited 6sense (unicorn), giving her unique insight into revenue intelligence. - **Strong early traction**: Rapid headcount and revenue growth, plus endorsements from major platforms (Clari, Salesloft) as the exclusive AI successor to Drift. ## Strategic Focus - **Scale the Superhuman workforce**: Continue deploying AI agents across more customer lifecycle stages and geographies. - **Expand enterprise adoption**: Targeting large revenue teams with the promise of replacing multiple human roles. - **Deepen integrations**: Tighten partnerships with CRM, sales engagement, and revenue intelligence platforms to embed Superhumans seamlessly. ## Why Work Here - **Culture highlights**: Rated 4.6/5 on LinkedIn (13 reviews) with high marks for culture (4.6), career growth (4.7), and compensation (4.4). Described as a fast-paced, mission-driven environment building the “era of Superhumans.” - **Remote/hybrid/office**: Headquarters in San Francisco (2261 Market St), but operates across 5 countries (US, India, Canada, Pakistan, Armenia). Likely hybrid or remote-friendly given distributed team. - **Notable perks/engineering culture**: High-growth startup with access to cutting-edge AI research; employees work on AI agents, knowledge graphs, and real-time action orchestration. Open roles include AI Research Lead, AI System Engineer, Head of Product, and more. ## Sources 1. [1mind.com](https://www.1mind.com/) 2. [1mind.com/careers](https://www.1mind.com/careers) 3. [LinkedIn - 1mind](https://www.linkedin.com/company/1mindai) 4. [1mind.com/announcements](https://www.1mind.com/announcements) 5. [Forbes - Inside 1mind’s $40M AI Bet](https://www.forbes.com/sites/gemmaallen/2026/01/25/inside-1minds-40m-ai-bet-and-the-superhuman-vision-behind-it/) ## Other roles at 1mind - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-1mind-united-states-et2vj3ydc9yy) — United States - [Lead Product Designer](https://feeny.ai/job/lead-product-designer-1mind-united-states-jnz4tmznfra2) — United States - [Prompting and Context Engineer](https://feeny.ai/job/prompting-and-context-engineer-1mind-united-states-v2kam8vjkegd) — United States - [Product Manager](https://feeny.ai/job/product-manager-1mind-united-states-s8kssthstm59) — United States - [Customer Solutions Engineer, AI Agents](https://feeny.ai/job/customer-solutions-engineer-ai-agents-1mind-united-states-nhb5c916th6d) — United States - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-1mind-united-states-5bn6c35ezjmw) — United States - [Forward-Deployed Engineering Lead](https://feeny.ai/job/forward-deployed-engineering-lead-1mind-united-states-wtnw22svnnv9) — United States - [Account Executive](https://feeny.ai/job/account-executive-1mind-united-states-rtz60vkc9622) — United States - [Superhuman (Agent) Architect](https://feeny.ai/job/superhuman-agent-architect-1mind-united-states-8qqfx2mjw5px) — United States