--- title: 'Future Opportunities at Numa' canonical: 'https://feeny.ai/job/future-opportunities-numa-remote-qbafxz9tz4gj' type: 'job' last_seen: '2026-09-10' --- # Future Opportunities at Numa - **Company:** Numa - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/numa/jobs/4374614009 ## Job description Talent Community Location: Remote / Various Locations Employment Type: Various ## About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors including Google, Threshold, Costanoa, Mitsui, and Touring Capital. Join Our Talent Community Don't see an open position that matches your experience right now? We'd still love to hear from you. We're always looking for talented, driven people who are excited about AI, automotive technology, and helping transform how dealerships operate. By joining our Talent Community, you'll be considered for future opportunities at Numa that align with your background and experience. Whether your expertise is in Sales, Customer Success, Product, Engineering, Operations, Marketing, or another area, we'd love to connect. Submitting your information doesn't apply you to a specific open position. Instead, it allows our recruiting team to learn more about your experience and reach out when a future opportunity may be a strong fit. Who We're Looking For We're interested in connecting with people who: - Are excited about Numa's mission and the future of AI-powered automotive technology - Bring strong expertise and a track record of impact in their field - Thrive in fast-paced, high-growth environments - Take ownership and approach problems with a proactive, solutions-oriented mindset - Collaborate effectively across teams and functions - Are passionate about delivering meaningful results for customers and the business ## Why Join Numa - We believe in everyone's growth - Be part of an industry leader named the #1 fastest-growing AI Automotive company by Inc. 5000 - Work alongside a talented team building technology that is transforming the automotive industry - Opportunity to make a meaningful impact at a high-growth company Stay Connected Even if there isn't an opportunity that aligns with your experience today, join our Talent Community to stay connected with Numa and hear about future opportunities. We look forward to learning more about you! ## About Numa ## Company Overview - **One-liner**: Numa is the AI Operating System for car dealerships that captures, assigns, and resolves every customer interaction across calls, texts, voicemails, and reviews to boost CSI, service revenue, and advisor productivity. - **Entity Type**: Private (Series B) - **Headquarters**: Oakland, California, United States - **Founded**: 2017 - **Founders**: Tasso Roumeliotis (CEO), Joel Grossman (President), Andy Ruff (Chief Product & Tech) ## Core Business - **Primary industry**: Automotive technology – AI-powered dealership operations platform - **Target customers**: B2B – franchise dealerships and multi-rooftop dealer groups - **Mission**: “Dealer DNA Meets Silicon Valley AI” – make it super easy for dealerships to communicate with customers by unifying fragmented tools into one intelligent system ## Products & Services - **[Smart Inbox](https://www.numa.com/)**: AI-native inbox that consolidates all dealership communications. Uses AI agents to handle customers, write replies, surface history, and chase follow-ups. - **[Voice AI](https://www.numa.com/)**: “Voice with a brain” – answers calls with DMS context in real time, resolves requests (e.g., booking, status updates) and writes back to the DMS without scripting. - **[Service Advisor Agent](https://www.numa.com/)**: AI that books appointments, recovers missed calls, and surfaces declined/unsold work from existing data. - **[Opportunity Agent](https://www.numa.com/)**: AI that writes replies, surfaces full history, and chases follow-ups to rescue leads. - **[Heat Case Agent](https://www.numa.com/)**: AI that monitors real-time sentiment and customer history to escalate and resolve at-risk cases before they’re lost (drives 70% retention on those rescues). - **[LiveCSI™](https://www.numa.com/)**: Real-time customer satisfaction heart-rate monitor that enables dealers to resolve heat cases while the customer is still in the shop. All offerings are delivered as SaaS and integrated with the dealership’s existing DMS, CRM, and scheduler. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: **Total Funding** – $44.1 million (Series A $10.5 M in 2019, Series B $32 M in October 2024 led by Mitsui & Co and Touring Capital) [linkedin.com](https://www.linkedin.com/company/numa) - **Notable Investors/Partners**: Touring Capital, Mitsui & Co, Google’s Gradient Ventures, Threshold Ventures (Tesla, SpaceX), Costanoa Ventures [numa.com/careers](https://numa.com/careers) - **Growth Signals**: - Trusted by 1,300+ dealerships; handled over 1 billion calls/texts, booked 4 million+ appointments, and managed 12 million+ repair orders [numa.com](https://www.numa.com/) - 163 employees, with 56.8% yearly headcount growth [linkedin.com](https://www.linkedin.com/company/numa) - #168 overall and #4 in AI category on the 2024 Inc. 5000 [numa.com/careers](https://numa.com/careers) - Acquired NumberAI, Inc. in April 2026 [linkedin.com](https://www.linkedin.com/company/numa) ## Competitive Advantages - **Deep DMS integration** – 90% DMS coverage across the industry; Voice AI connects to the DMS in real time, not a script, allowing it to book genuine open service bays and provide vehicle-specific updates [numa.com](https://www.numa.com/) - **Unified platform** – Replaces fragmented point solutions (separate phone system, texting, scheduling, CSI) with a single AI inbox that captures, assigns, and resolves every interaction [numa.com/about](https://www.numa.com/about) - **Real-time CSI heart-rate monitor** (LiveCSI) – enables immediate intervention on customer issues, a differentiator from post-visit surveys - **Founder pedigree** – Team previously built and sold Location Labs for $220 M with only $19 M of primary capital; profitable for seven consecutive years [numa.com/about](https://www.numa.com/about) ## Strategic Focus - **Scaling dealership adoption** – Expanding from 1,300 rooftops toward larger dealer groups and national chains, as evidenced by the Series B led by Mitsui & Co and Touring Capital [linkedin.com](https://www.linkedin.com/company/numa) - **Product expansion** – Continuing to enhance AI agents (Service Advisor, Opportunity, Heat Case) and deepen integrations with dealership management systems - **Talent acquisition** – Actively hiring in Engineering, Sales, Field Implementation, and Performance Architect roles [numa.com/careers](https://numa.com/careers) ## Why Work Here - **High employee satisfaction** – LinkedIn rating of 4.5/5 overall, with culture at 4.5 and career opportunities at 4.7 [linkedin.com](https://www.linkedin.com/company/numa) - **Growth trajectory** – 56.8% yearly headcount increase and Inc. 5000 recognition signal rapid scaling and career advancement potential - **Small team, big impact** – Currently ~163 employees; employees get to work on cutting-edge generative AI applied to a traditional industry - **Backed by top-tier investors** – Google’s Gradient, Threshold Ventures, Mitsui, and Costanoa provide stability and network - **Work policy** – Two offices (Oakland HQ); hybrid/remote details not publicly specified, but roles are likely on-site or hybrid given dealership field operations - **Culture values** – Obsession with customer excellence, “customer success is everyone’s job”, and a blend of dealer DNA with Silicon Valley AI [numa.com/careers](https://numa.com/careers) ## Sources 1. [numa.com/careers](https://numa.com/careers) 2. [numa.com](https://www.numa.com/) 3. [numa.com/about](https://www.numa.com/about) 4. [linkedin.com/company/numa](https://www.linkedin.com/company/numa) 5. [job-boards.greenhouse.io/numa](http://job-boards.greenhouse.io/numa) ## Other roles at Numa - [Field Implementation Manager](https://feeny.ai/job/field-implementation-manager-numa-remote-13k3k7c4bktf) - [Sales Development Representative (SDR)](https://feeny.ai/job/sales-development-representative-sdr-numa-kansas-city-kjfp1km4t06p) — Kansas City, MO - [OEM Account Manager](https://feeny.ai/job/oem-account-manager-numa-remote-0jnzctz88kmz) - [Technical Product Marketing Manager](https://feeny.ai/job/technical-product-marketing-manager-numa-remote-kacbyfz7bfqe) - [Regional Sales Manager](https://feeny.ai/job/regional-sales-manager-numa-united-states-6md72zyr2503) — United States - [Sr. Product Designer](https://feeny.ai/job/sr-product-designer-numa-montreal-jra8cr80dsxs) — Montréal, Canada - [Performance Architect](https://feeny.ai/job/performance-architect-numa-remote-xwa7nqtz4zem) - [Future Opportunities](https://feeny.ai/job/future-opportunities-truemed-los-angeles-aax8syrqbh1q) — Los Angeles, CA / San Francisco, CA / Austin, TX - [Future Opportunities](https://feeny.ai/job/future-opportunities-voxie-inc-united-states-pksb5rx087mw) — United States - [Future Opportunities](https://feeny.ai/job/future-opportunities-meridian-ai-new-york-57avemm757x8) — New York, NY