---
title: 'General Applications at Darkhorse Emergency'
canonical: 'https://feeny.ai/job/general-applications-darkhorse-emergency-remote-smhssn9akaex'
type: 'job'
last_seen: '2026-09-13'
---

# General Applications at Darkhorse Emergency

- **Company:** Darkhorse Emergency
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2025-10-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/darkhorseemergency/jobs/5674382004

## Job description

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## About Darkhorse Emergency

## Company Overview
- **One-liner**: Darkhorse Emergency provides a decision analytics platform that helps fire and emergency services turn incident and response data into confident decisions to save time, money, and lives.
- **Entity Type**: Private (bootstrapped, spun out of university research)
- **Headquarters**: Edmonton, Alberta, Canada
- **Founded**: 2008
- **Founders**: Dan Haight (President)

## Core Business
- **Primary industry**: Public safety analytics / emergency services technology
- **Target customers**: Fire departments, EMS agencies, and other public safety organizations (B2G/B2B)
- **Mission**: Provide the tools and training for public safety organizations to become self-sufficient at continuous improvement through a virtuous cycle of diagnosing, prescribing, and monitoring.

## Products & Services
- **Darkhorse Response**: A deployment modeling and simulation tool that lets departments experiment with resource allocation changes before making them, helping improve response times and justify funding.
- **Darkhorse Risk**: A community risk assessment product (launched in 2023) that helps fire departments understand and predict risk across their community, guiding risk reduction plans and station location decisions.
- **Consulting Services**: Custom consulting engagements that include data wrangling, cleaning, and validation (often 500+ hours per new client), plus actionable recommendations tailored to each service’s data and challenges.
- **Resources & Training**: Case studies, articles, and training materials designed to transition a department’s culture to one that combines evidence with experience.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private, bootstrapped company)
- **Key Metric**: Headcount of 22 employees (17.4% year-over-year growth as of July 2026); the company has supported millions in justified fire funding over the past decade.
- **Notable Investors/Partners**: No venture capital disclosed; deep academic roots at the University of Alberta School of Business. Partnerships with CPSE (Commission on Fire Accreditation International) and individual fire departments across Canada and the US.
- **Growth Signals**:
  - Hiring a former fire chief, Darrell Reid (ex-Fire Chief for Vancouver and Strathcona County), as VP of Fire Strategy in March 2025 to better translate analytics to customers.
  - Active job postings for Data Analyst/Consultant and Controller in mid-2026, indicating scaling operations.
  - 22 employees, 17.4% YoY headcount growth, with presence in both Canada and the United States.

## Competitive Advantages
- **Academia-to-practice heritage**: Founded by researchers who have been working with public safety since 2001, combining rigorous analytics with real-world fire service experience.
- **Dedicated analyst teams**: Each fire department is assigned a trained client success data analyst, ensuring deep customization and trust.
- **CPSE accreditation expertise**: Darkhorse is the “Premier Choice for CPSE Accreditation,” a key differentiator in the fire service market.
- **End-to-end continuous improvement loop**: The “Diagnose → Prescribe → Monitor” framework covers every stage from root cause analysis to ongoing performance tracking.

## Strategic Focus
- **Product expansion**: Recently launched Darkhorse Risk for community risk assessment, complementing the existing Response product.
- **Deepening client self-sufficiency**: Invest in training and resources so customers can eventually run their own continuous improvement cycles.
- **Geographic growth**: Currently hiring for roles that may support a US expansion while maintaining a strong Edmonton HQ.
- **Data quality at scale**: Continued emphasis on automated data validation and wrangling to reduce the 500+ hours typically spent per new client.

## Why Work Here
- **Culture & values**: The company emphasizes “trusted autonomy,” transparency, long-term thinking, and ownership. Employees are given great autonomy and expected to maintain uncompromising integrity.
- **Remote/hybrid policy**: Open positions are listed as “In Person / Hybrid / Remote,” with the HQ in Edmonton. Some roles (e.g., Controller) are Edmonton-based; others like Data Analyst may offer remote flexibility.
- **Meaningful impact**: Work directly with fire departments to improve response times, allocate resources, and save lives. The team is described as academics and analysts who are passionate about data for social good.
- **Team composition**: Small, tight-knit team of 22 with a flat structure spanning consulting, tech, research, and sales. Roles offer cross-functional exposure.
- **Current openings** (as of July 2026): Data Analyst/Consultant (Fire/EMS) and Controller. General applications also accepted.

## Sources
1. [darkhorseemergency.com](https://darkhorseemergency.com/)
2. [darkhorseemergency.com/careers](https://darkhorseemergency.com/careers)
3. [darkhorseemergency.com/about-us](https://darkhorseemergency.com/about-us)
4. [ca.linkedin.com/company/darkhorse-emergency-services](https://ca.linkedin.com/company/darkhorse-emergency-services)
5. [edmonton.taproot.news](https://edmonton.taproot.news/briefs/2025/03/05/former-fire-chief-joins-darkhorse-emergency-to-translate-analytics-to-customers)

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