---
title: 'General Liability Claims Adjuster (Construction Defect) at Cottingham & Butler'
canonical: 'https://feeny.ai/job/general-liability-claims-adjuster-construction-defect-cottingham-butler-remote-b0cf9ssx9s3q'
type: 'job'
last_seen: '2026-09-09'
---

# General Liability Claims Adjuster (Construction Defect) at Cottingham & Butler

- **Company:** Cottingham & Butler
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-09
- **Apply:** https://boards.greenhouse.io/cottinghambutlerinsuranceservicesinc/jobs/5410786008?gh_jid=5410786008

## Job description

General Liability Claims Adjuster - Construction Defect

Who says you can't have it all? At Cottingham & Butler Claims Services, you can build your claims career, handle meaningful and challenging work, and enjoy the flexibility of working from home.

We are seeking a General Liability Claims Adjuster with experience handling liability claims and an interest in construction defect exposures. In this role, you'll investigate, evaluate, negotiate, and resolve claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders to achieve fair and timely outcomes.

Whether you're looking to expand your expertise in construction defect claims or continue growing your career in liability claims handling, this opportunity offers the support, training, and flexibility to help you succeed.

## What You'll Do

- Manage a caseload of General Liability claims, including construction defect exposures.
- Investigate claims to determine liability, damages, and coverage implications.
- Gather and analyze claim documentation, reports, contracts, and supporting evidence.
- Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
- Evaluate claim exposure and develop appropriate resolution strategies.
- Negotiate settlements and work toward timely, cost-effective claim resolutions.
- Maintain accurate claim documentation and file management.
- Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

## Qualifications

- 1+ years of experience handling General Liability claims; construction defect experience preferred.
- Familiarity with state-specific claims handling regulations and licensing requirements.
- Ability to investigate, evaluate, negotiate, and resolve liability claims.
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication abilities.
- Effective negotiation and relationship-building skills.
- Ability to work independently while contributing to a collaborative team environment.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office and claims management systems.

Why Join Cottingham & Butler Claims Services?

- 100% remote work environment.
- Company-provided computer equipment and technology support.
- Comprehensive onboarding and ongoing training.
- Opportunity to develop specialized expertise in General Liability and Construction Defect claims.
- Collaborative team environment backed by experienced claims professionals.
- Stability, growth opportunities, and a culture focused on delivering exceptional client service.

If you're looking for a position that allows you to stay in claims, expand your expertise, and enjoy the flexibility of working from home, we'd love to connect with you.

Apply today and discover why Cottingham & Butler Claims Services is a great place to build your claims career.

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on [www.CBCSclaims.com](https://www.cbcsclaims.com/) | [LinkedIn](https://www.linkedin.com/company/cbcs-inc-/)

## About Cottingham & Butler

## Company Overview
- **One-liner**: Cottingham & Butler is a privately-held national insurance broker providing risk management, property & casualty, and employee benefits insurance and consulting services.
- **Entity Type**: Private (privately held, bootstrapped – no external funding rounds reported)
- **Headquarters**: Dubuque, Iowa, United States
- **Founded**: 1887
- **Founders**: Not publicly named (family-led; current leadership includes David Becker – CEO, Andrew Butler – Executive Chairperson, John E. Butler – Chairperson, Mike Hessling – President)

## Core Business
- **Primary industry**: Insurance brokerage and risk management
- **Target customers**: B2B – mid-market to large enterprises across various industries
- **Mission**: “To partner with our clients, to protect their most valuable assets, and to build an exceptional company of passionate insurance professionals.” [cottinghambutler.com](https://www.cottinghambutler.com/about/leadership)

## Products & Services
- **Property & Casualty Insurance**: Coverage for commercial property, liability, workers’ compensation, and more.
- **Employee Benefits Solutions**: Health, dental, vision, life, disability, and voluntary benefits consulting.
- **Captives & Programs**: Alternative risk financing and captive management for sophisticated clients.
- **Claims Management**: Full-service claims administration and advocacy.
- **Safety Management Services**: Risk control, loss prevention, and safety consulting.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Annual revenue of approximately **$779.8M** (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/cottingham-&-butler)
- **Notable Investors/Partners**: Privately held; no external investors disclosed. Key partners include New Horizon Academy (on-site childcare provider).
- **Growth Signals**: 
  - 3rd largest privately and independently held insurance broker in the U.S. [cottinghambutler.com](https://www.cottinghambutler.com/about/leadership)
  - Over 1,300 employees (company states) [cottinghambutler.com](https://www.cottinghambutler.com/about/leadership); LinkedIn reports ~715 employees with +6.9% YoY growth [linkedin.com](https://www.linkedin.com/company/cottingham-&-butler)
  - Active job postings increased +36.9% quarterly and +43.8% yearly [linkedin.com](https://www.linkedin.com/company/cottingham-&-butler)
  - National presence with offices across the U.S. and in Canada.

## Competitive Advantages
- **Scale & Independence**: As the 3rd largest privately held broker in the U.S., they combine national resources with independent ownership, enabling long-term client focus without shareholder pressure.
- **Longevity & Trust**: Operating since 1887 – 135+ years of stability and client relationships.
- **Culture of Continuous Improvement**: “Better Every Day” mantra drives innovation and service excellence.
- **Integrated Services**: Full suite from insurance placement to claims and safety, offering a seamless client experience.

## Strategic Focus
- **National Expansion**: Growing geographic footprint and service capabilities to reach more clients.
- **Talent Development**: Heavy investment in employee growth, with a scholarship program that has awarded over $1M to students and strong internal promotion paths.
- **Innovation in Risk Management**: Developing new captive and program structures to meet evolving client needs.

## Why Work Here
- **Culture**: Emphasizes “Better Every Day” – a commitment to personal and professional growth, integrity, transparency, and respect. [cottinghambutler.com](https://www.cottinghambutler.com/ourculture-people)
- **Benefits**: Comprehensive medical, dental, vision, prescription, free telehealth, paid disability, brain health resources, 401K with profit sharing, tax-advantaged accounts, dependent scholarship program. [cottinghambutler.com](https://www.cottinghambutler.com/careers-culture)
- **Family Support**: On-site childcare center at Dubuque headquarters with preferred rates for employees (powered by New Horizon Academy). [cottinghambutler.com](https://www.cottinghambutler.com/careers-culture)
- **Work Environment**: Headquarters in Dubuque, Iowa, with onsite dining and fitness; hybrid/remote options not explicitly stated but likely role-dependent. Offers both sales and corporate/service career tracks.
- **Growth Opportunities**: Strong internal mobility, mentorship for new grads, and a track record of promoting from within.

## Sources
1. [cottinghambutler.com](https://www.cottinghambutler.com/) – Company homepage, services, mission
2. [cottinghambutler.com/careers-culture](https://www.cottinghambutler.com/careers-culture) – Careers page with benefits and culture details
3. [cottinghambutler.com/about/leadership](https://www.cottinghambutler.com/about/leadership) – Leadership, history, and company facts
4. [cottinghambutler.com/ourculture-people](https://www.cottinghambutler.com/ourculture-people) – Culture and values page
5. [linkedin.com](https://www.linkedin.com/company/cottingham-&-butler) – LinkedIn company profile with employee count, revenue, and growth trends

## Other roles at Cottingham & Butler

- [Contractor Service Coordinator](https://feeny.ai/job/contractor-service-coordinator-cottingham-butler-dubuque-iowa-d9bbk9pa3tn4) — Dubuque Iowa, United States
- [Member Services Advocate](https://feeny.ai/job/member-services-advocate-cottingham-butler-iowa-sm31bqvjzz3f) — Iowa
- [Member Services Advocate](https://feeny.ai/job/member-services-advocate-cottingham-butler-madison-wisconsin-b49bdmzhb32t) — Madison Wisconsin, United States
- [2027 Summer Sales Internship](https://feeny.ai/job/2027-summer-sales-internship-cottingham-butler-dubuque-iowa-arzyhjks9thq) — Dubuque Iowa, United States
- [2027 Summer Claims Adjuster Internship](https://feeny.ai/job/2027-summer-claims-adjuster-internship-cottingham-butler-dubuque-iowa-byg3k80jx4cd) — Dubuque Iowa, United States
- [Operations Leader](https://feeny.ai/job/operations-leader-cottingham-butler-dubuque-iowa-9a8y67dt0kyk) — Dubuque Iowa, United States
- [Member Services Advocate](https://feeny.ai/job/member-services-advocate-cottingham-butler-iowa-city-iowa-8s59pjy5mxpz) — Iowa City Iowa, United States
- [Condition Management CNA](https://feeny.ai/job/condition-management-cna-cottingham-butler-dubuque-iowa-sh5dc4tz27dj) — Dubuque Iowa, United States
- [Condition Management Account Coordinator](https://feeny.ai/job/condition-management-account-coordinator-cottingham-butler-iowa-5zhczwzhrrzr) — Iowa
- [Director, Claims Solutions](https://feeny.ai/job/director-claims-solutions-cottingham-butler-dubuque-iowa-v9yq5r3mqw8k) — Dubuque Iowa, United States