---
title: 'General Manager, AI-Native Insurance Agency at AACI Group, Inc.'
canonical: 'https://feeny.ai/job/general-manager-ai-native-insurance-agency-aaci-group-inc-san-francisco-n8239t4a230g'
type: 'job'
last_seen: '2026-09-14'
---

# General Manager, AI-Native Insurance Agency at AACI Group, Inc.

- **Company:** AACI Group, Inc.
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-21
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/aacigroup/8a636bd5-b3ef-43e0-9fe6-1e44d9d19c9f

## Job description

## About AACI Group

[AACI Group](http://aacigroup.com) is building an AI-native insurance holding company: brokerage services, insurance programs/carriers, and loss prevention solutions. The insurance markets in catastrophe-prone regions are changing faster than legacy players can adapt. We have an assembled an amazing team and are using modern technology to help people navigate these difficult-to-navigate markets. [Five Bays Insurance Agency](http://fbia.com) is the flagship brand: a personal lines agency built from the ground up with AI. We are currently focused on homeowners in California with plans to expand to other lines and other states.

## Role Overview

Five Bays needs a General Manager (GM) to run and scale the AI-native personal lines insurance agency. As GM, you'll hold full P&L authority for the agency, covering revenue, margin, headcount, and budget, and you'll oversee the agency's existing sales and operations staff. Beyond managing the business side, you'll own how the agency actually runs day to day, from the automations that generate quotes and the data pipelines feeding them to the systems the team relies on every day. This is a hands-on operating role, not a carrier-relations or figurehead position, and part of the job is building the metrics infrastructure that lets us run Five Bays like a technology company rather than a traditional agency.

## Key Responsibilities

P&L and Team Leadership

- Own the Five Bays P&L, including revenue, margin, operating budget, and headcount, and report results against plan to the CEO.
- Manage the agency's existing sales and operations staff, setting targets, coaching performance, and holding the team accountable to hit them.
- Set the agency's growth plan, including new states, carriers, and product lines, and the operating plan required to execute it.
- Sales and Financial Performance
- Drive sales performance, including quote volume, bind rate, and conversion, to meet the agency's revenue and financial targets.
- Build and maintain KPI dashboards covering cycle time, loss ratio inputs, and referral conversion, and report them on a set cadence to the CEO.
- Reconcile agency financials and production metrics, flagging discrepancies before they reach leadership reporting.

Systems and Operations

- Audit and fix data quality issues across quoting automations, including incorrect field mappings and downstream errors that cause bad quotes or failed binds.
- Diagnose and resolve CRM workflow issues affecting sales operations, service, and reporting.
- Own carrier onboarding, identifying integration gaps, standardizing the intake process, and reducing time-to-live for new carrier appointments.
- Identify and automate manual, repetitive processes across the agency, including renewals, endorsements, document handling, and referral intake.
- Partner with Engineering and Product to prioritize and scope fixes to internal tools based on operational pain points, not just feature requests.

Service and Compliance

- Improve customer service quality and turnaround time by fixing the operational root causes behind service complaints, not by staffing around them.
- Ensure agency operations stay compliant with insurance regulations across all licensed states.

## Qualifications

- 7+ years in business operations, sales operations, or general management at a high-growth company, including direct P&L ownership; insurance industry experience is a plus, not a requirement.
- Track record managing a sales and/or operations team against revenue and margin targets, including performance management of existing staff.
- Demonstrated track record diagnosing broken processes or systems and shipping fixes, not just identifying the problem.
- Strong bias to action: comfortable in an early-stage environment with ambiguous scope and incomplete systems.
- Comfortable working directly in data: experience with CRM platforms, quoting/automation tools, or insurance agency management systems strongly preferred.
- Experience building and owning KPI reporting and financial reconciliation processes from multiple source systems.
- Track record identifying and implementing process automation (tooling, scripting, or workflow platforms) to eliminate manual work.
- Excellent written communication; able to translate operational and technical findings into clear recommendations for executive leadership.

Location & Reporting

- Based in California, with hybrid/remote flexibility depending on location.
- Reports to the CEO.

## Why Join Us

There is no playbook for running an AI-native insurance agency; we're writing it. This role owns the P&L and the operating system for Five Bays: full authority over revenue, margin, team, and how the agency runs day to day. You'll report directly to the CEO with real authority to run the first agency of its kind as a business, and the work you do here becomes the template for every AACI business that follows.

## About AACI Group, Inc.

## Company Overview
- **One-liner**: AACI Group builds AI-native insurance and loss prevention solutions to make coverage more accessible and affordable in catastrophe-prone regions, starting with wildfire-prone states like California.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Concord, California, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurance (Insurtech), Climate Resilience, Loss Prevention
- **Target customers**: B2B (insurance carriers, agencies) and B2C (homeowners in catastrophe-prone areas); also partners with loss prevention product companies.
- **Mission**: To make insurance more accessible and affordable in catastrophe-prone regions by integrating loss prevention and aligning incentives across the insurance value chain [aacigroup.com](https://aacigroup.com/).

## Products & Services
- **FireFoil**: Aluminum-based wildfire structure wrap (full building fire blankets) – a physical loss prevention product ready to scale [aacigroup.applytojob.com](https://aacigroup.applytojob.com/apply/W3IEkRnp9I/COO-Loss-Prevention-Services).
- **Wildfire Action Plan**: AI-powered personalized wildfire preparedness app.
- **Defensible Space Score**: Property-level wildfire defensibility rating tool that scores a property based on photos.
- **WiserBuild**: Building plan and materials assessment tool that evaluates insurability against underwriting guidelines.
- **Five Bays Insurance Agency** (partner): Helps homeowners find adequate coverage and lower-cost policies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – Pre-Seed round (November 2025, 1 investor) and Seed round led by **Brewer Lane Ventures** (4 investors). Specific amounts not publicly available [linkedin.com](https://www.linkedin.com/company/aaci-group).
- **Notable Investors**: Brewer Lane Ventures (lead seed investor)
- **Growth Signals**: Rapid hiring – 10 active job postings (monthly growth +233%, quarterly +900%); LinkedIn followers up 60.3% to 242; small team of 7 employees scaling quickly.

## Competitive Advantages
- **AI-native approach** to insurance and loss prevention, enabling rapid iteration and personalized risk assessment.
- **Verifiable risk reduction**: Property owners who take prevention steps receive tangible rewards (lower premiums, better coverage).
- **Integrated ecosystem** covering multiple aspects of wildfire preparedness (structure wrap, defensible space, action plans, building assessment).
- **Early mover** in a market driven by climate change – insurers are retreating from high-risk areas, creating demand for loss prevention solutions.

## Strategic Focus
- **Venture-studio model**: Building a portfolio of loss prevention products (FireFoil, Wildfire Action Plan, etc.) with a startup-within-a-startup mandate.
- **Scaling partnerships** with insurers, agencies, and loss prevention providers to create a connected ecosystem.
- **Expanding beyond wildfire** into other catastrophe types and regions as the platform matures.

## Why Work Here
- **Mission-driven**: Directly address the climate crisis and help families remain in their homes by making insurance affordable again.
- **High autonomy**: Roles like “Founding GM” and “COO, Loss Prevention Solutions” come with real P&L responsibility and the freedom to build, acquire, or partner.
- **Well-funded early stage**: Backed by a reputable venture firm (Brewer Lane Ventures) with runway to execute.
- **Hybrid/office presence**: Key hubs in Greater Boston, MA, and Greater San Francisco Bay Area, CA; roles likely require some in-office presence.
- **Competitive compensation**: Salary ranges visible for senior roles (e.g., CEO Loss Prevention Solutions: $20,833–$25,000/month; Staff AI/ML Engineer: $4,167–$7,500/month) [bebee.com](https://bebee.com/us/companies/aaci-group).
- **Engineering culture**: Emphasis on AI/ML, senior software architecture, and building from scratch with a modern tech stack (PostgreSQL, Fintech integrations).
- **Small, growing team**: Opportunity to have outsized impact and shape the company’s culture from an early stage.

## Sources
1. [aacigroup.com](https://aacigroup.com/)
2. [aacigroup.com/careers](https://aacigroup.com/careers)
3. [linkedin.com/company/aaci-group](https://www.linkedin.com/company/aaci-group)
4. [bebee.com/us/companies/aaci-group](https://bebee.com/us/companies/aaci-group)
5. [aacigroup.applytojob.com](https://aacigroup.applytojob.com/apply/W3IEkRnp9I/COO-Loss-Prevention-Services)

## Other roles at AACI Group, Inc.

- [Staff Product Manager](https://feeny.ai/job/staff-product-manager-aaci-group-inc-san-francisco-49ef7en5gxkd) — San Francisco, CA
- [Account Manager (Licensed)](https://feeny.ai/job/account-manager-licensed-aaci-group-inc-walnut-creek-9atj1ywkmcys) — Walnut Creek, CA
- [Customer Support Manager (Licensed)](https://feeny.ai/job/customer-support-manager-licensed-aaci-group-inc-walnut-creek-7v8s98bhtmaz) — Walnut Creek, CA