---
title: 'General Manager, Industrial Products & Services - US Based at Toptal'
canonical: 'https://feeny.ai/job/general-manager-industrial-products-services-us-based-toptal-remote-kyqb4fah5sm2'
type: 'job'
last_seen: '2026-10-29'
---

# General Manager, Industrial Products & Services - US Based at Toptal

- **Company:** Toptal
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.lever.co/toptal/ce71467f-ec68-49ec-b513-e7cc42f141d6

## Job description

Job Summary: As General Manager, Industrial Products & Services (IPS), reporting directly to the EVP, Industries, you will own the strategy, growth, and profitability of Toptal’s business across Automotive, Manufacturing, Agriculture, Oil & Gas, Chemical, and Logistics clients, with full P&L and budget authority. You will identify where we can win, decide where to invest, and build the team and client relationships to deliver sustained growth. Your mandate covers winning new enterprise clients, expanding existing relationships, and increasing the value clients receive from Toptal’s capabilities. You will bring a clear perspective on the challenges facing potential clients and where Toptal can help. Working with our Services leaders and subject matter experts, you will translate those challenges into viable sales proposals across our AI solutions, managed services, management consultancy, and talent offerings. You will choose which markets, accounts, and opportunities to pursue, allocate resources accordingly, and give your team a focused plan. You will lead from the front: personally leading executive client conversations, shaping proposals, working through difficult commercial negotiations, and helping close critical pursuits. Your team should see the selling standard you expect in your own work. You will understand what is driving performance, where growth is constrained, and what needs to change. You will build on established enterprise relationships to expand the problems clients trust Toptal to solve through our services, AI-based solutions, and talent-based capabilities. You will have the authority to build the team and invest in profitable growth. This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Set and execute the industry strategy. Identify the markets, client problems, and offerings with the strongest growth potential. Build an IPS business plan with clear priorities, financial objectives, and investment decisions. Test your assumptions with clients and adjust the plan as evidence changes. Own the P&L and budget. Be accountable for revenue, profitability, and spending. Set and manage the budget, allocate resources, and evaluate returns on investments in people and growth initiatives. Understand how pricing, delivery economics, retention, and portfolio mix affect results, and act when performance diverges from the plan. Win new enterprise clients. Lead your team in pursuing priority accounts. Develop a credible reason for each client to engage with Toptal, build relationships with decision-makers, and personally advance important opportunities through discovery, solution development, negotiation, and close. Expand and retain client relationships. Work with Client Partners to understand client priorities, broaden relationships across buying centers, and develop opportunities across Toptal’s portfolio. Stay close to important engagements, resolve concerns with the responsible teams, and turn successful outcomes into further business. Make account planning actionable. Establish clear priorities and ownership. Expect your team to explain why an account matters, whom they need to engage, what opportunity they are pursuing, and how they will create progress. Ensure priority accounts receive sustained attention. Bring the right expertise into the sale. Work with Services leaders, solution architects, and specialists to diagnose needs and develop credible proposals across services, AI-based solutions, and talent. Coordinate with supporting functions to resolve obstacles and keep opportunities moving toward a decision. Maintain a credible forecast. Challenge the evidence behind opportunity values, close dates, and expected revenue. Understand the assumptions connecting the pipeline to the financial plan, identify risks early, and take specific action to address shortfalls. Build and develop the team. Recruit strong commercial talent, set clear expectations, and coach people through real client situations. Review calls, account plans, and active pursuits; demonstrate stronger approaches and follow through on improvements. Address underperformance promptly and develop future leaders. Accomplish work objectives through leading and supervising other Toptal team members on the Industrial Products and Services team. Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. In the first week, expect to: Learn Toptal’s business model, capabilities, sales process, and client value proposition. Meet your team and the leaders whose functions support the IPS business. Begin reviewing the client portfolio, active opportunities, P&L, budget, and growth priorities. In the first month, expect to: Meet priority clients and develop an informed view of their needs, our relationships, and the opportunities ahead. Assess the team’s capabilities and identify immediate coaching, performance, and hiring priorities. Establish a consistent rhythm for account planning, opportunity reviews, forecasting, financial management, and coaching. Present your proposed IPS business plan, including priority markets and accounts, revenue and profitability assumptions, investment choices, and the first actions you will take. In the first three months, expect to: Be executing an agreed business plan with clear objectives, resource allocations, account priorities, and ownership. Be personally advancing major pursuits, helping close new business, and building qualified pipelines in priority accounts, while exercising discretion and independent judgment. Have specific expansion plans for key clients and be executing the talent decisions needed to strengthen the team. In the first six months, expect to: Demonstrate measurable commercial progress against the plan through closed new business, expansion revenue, and margin performance. Show that coaching, account planning, and opportunity reviews are improving seller performance and commercial results. Manage the P&L against the budget, address material variances, and refine investment priorities using evidence from sales and delivery outcomes. In the first year, expect to: Deliver against the agreed IPS revenue, profitability, and budget objectives. Have built a stronger team with clear accountability, consistent execution, and emerging leadership capability. Demonstrate deeper client relationships and broader adoption of Toptal’s services, AI-based solutions, and talent-based capabilities. Present the next stage of the industry business plan, including the investments required to sustain profitable growth. Qualifications and Job Requirements: Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred. 5+ years of proven success leading professional services sales teams specifically in Industrial Products and Services, with in-depth experience in the Energy Sector, specifically Oil & Gas is required. 12+ years of demonstrated experience running and managing an industry business unit with a strong understanding of business operations and management principles. Deep industry relationships ranging from director-level to C-level contacts is expected. A sustained record of leading enterprise SaaS or services sales teams, winning new clients, and expanding existing relationships. You can demonstrate your personal contribution to those results. Industry expertise and demonstrated sales experience in at least one of Oil & Gas, Industrial Manufacturing, Automotive, or Defense & Aerospace. Demonstrated accountability for commercial results and resource decisions. You can explain how your choices on pricing, hiring, investment, and account priorities affected revenue, margin, and profitability. Experience closing complex enterprise opportunities, including shaping a business case, coordinating technical expertise, navigating procurement, and negotiating commercial agreements. Strong industry relationships and a record of earning access to senior decision-makers through relevant insight and demonstrated value. Evidence of hiring strong sellers, improving individual and team performance through specific coaching, and developing future leaders. Disciplined qualification and forecasting skills. You distinguish client interest from a credible buying process, assess the evidence behind a forecast, and act when an opportunity loses momentum. Sufficient fluency in technology, AI, and services delivery to discuss client priorities intelligently and recognize when deeper specialist expertise is needed. Clear, persuasive written and verbal communication. You can turn a complex client problem into a compelling proposal and explain business performance without obscuring the issues. Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions Regularly and reliably attend scheduled virtual team meetings on camera. Work independently with minimal supervision. Use all required digital collaboration tools. Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/Exempt

This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

## About Toptal

## Company Overview
- **One-liner**: Toptal is an exclusive network of the top 3% of freelance software developers, designers, marketing experts, finance experts, product managers, and project managers, connecting them with top organizations for critical projects.
- **Entity Type**: Private (bootstrapped, revenue-generating)
- **Headquarters**: London, United Kingdom (with offices in Wilmington, DE, USA and San Francisco, CA, USA)
- **Founded**: 2010
- **Founders**: Taso Du Val, Breanden Beneschott

## Core Business
- **Primary Industry**: Talent marketplace / Professional services (technology, design, marketing, management consulting, finance)
- **Target Customers**: B2B – enterprises, mid-market companies, and startups seeking on-demand, vetted freelance talent for high-impact projects
- **Mission Statement**: “To be the greatest talent company in the world” – focused on innovation, quality, and global reach

## Products & Services
- **Toptal Talent Network**: On-demand access to pre-vetted freelancers across software development, design, marketing, finance, management consulting, project management, and sales. Engagements range from hourly to full-time.
- **Toptal Marketing** (acquired Growth Collective): On-demand marketing experts for growth, demand generation, and strategy.
- **Toptal Management Consulting** (acquired QO Collective): Highly vetted consultants from top business schools and consultancies.
- **Toptal Finance & Operations** (acquired Graphite): Independent consultants in finance, accounting, corporate strategy, and marketing.
- **Toptal IT Talent** (acquired Adeva): Global network of IT developers, architects, and technology consultants.
- **TechResume**: Premium resume and LinkedIn profile optimization service for tech professionals.
- **HireGlobal**: Global hiring, payroll, and compliance solution built on Toptal’s global payroll infrastructure.

## Market Standing
- **Valuation**: Not publicly disclosed (privately held)
- **Key Metric**: Annual revenue of $400M (as of latest reports); over $5 billion in total payments to freelancers; 70,000+ contracts signed
- **Notable Investors/Partners**: Bootstrapped – no external funding rounds disclosed. Key acquisitions include QO Collective, Adeva, Graphite, and Growth Collective.
- **Growth Signals**: Headcount of 4,318 employees (+9.1% YoY); distributed across 118 countries; recent expansion into AI services (CEO, AI Services role; AI Researcher role); continuous launches of new solutions (TechResume, HireGlobal)

## Competitive Advantages
- **Exclusive Vetting**: Only 3% of applicants pass the rigorous screening process, resulting in a 98% trial-to-hire success rate.
- **Speed & Flexibility**: Ability to match talent in under 24 hours and hire in under 48 hours; flexible engagements with no long-term commitments.
- **Global Scale**: Largest fully-remote workforce with talent in 70+ countries and clients worldwide; deep expertise across hundreds of technologies and industries.
- **Built-in Trust**: Over $5 billion in payments processed and decades of operational experience managing global compliance and payroll.

## Strategic Focus
- **Platform Expansion**: Growing beyond software development into marketing, management consulting, finance, and sales through both organic launches and strategic acquisitions.
- **AI & Emerging Tech**: Investing in AI research and leadership roles to prepare the network for next-generation business challenges.
- **Global Infrastructure**: Scaling HireGlobal and other compliance/payroll services to become the go-to solution for companies building distributed teams.
- **Brand & Talent Acquisition**: Enhancing employer brand to attract top core team members and maintain a high-quality freelance network.

## Why Work Here
- **Fully Remote**: Work from anywhere with just a laptop and internet; Toptal is the world’s largest fully-remote workforce.
- **Culture of High Performance**: Embraces “hyper-innovation and hyper-growth” – results-oriented, not hours-focused; expects extreme ownership and quality.
- **Flexible Time Off**: Unplug when needed, plus a paid sabbatical after five years.
- **Global Community**: Hundreds of sponsored conferences, coworking days, and networking events annually.
- **Engineering/Innovation Focus**: Roles include AI Researcher, Senior Frontend Engineer, Senior Backend Engineer, Tech Lead – strong emphasis on pushing technical boundaries.
- **Employer Rating**: 3.7/5.0 on LinkedIn (1,356 reviews) with highlights on work-life balance (3.9) and compensation (3.4); culture described as demanding but rewarding for those seeking impact.

## Sources
1. [toptal.com/careers](https://www.toptal.com/careers)
2. [toptal.com](https://www.toptal.com/)
3. [toptal.com/about](https://www.toptal.com/about)
4. [linkedin.com/company/toptal](https://www.linkedin.com/company/toptal)
5. [toptal.com/culture](https://www.toptal.com/culture)

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