---
title: 'General Manager, Restoration Services at Sitreps'
canonical: 'https://feeny.ai/job/general-manager-restoration-services-sitreps-san-francisco-bay-area-x6txjjph4rzk'
type: 'job'
last_seen: '2026-09-04'
---

# General Manager, Restoration Services at Sitreps

- **Company:** Sitreps
- **Location:** San Francisco Bay Area, CA
- **Work type:** onsite
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/sitrepsllc/jobs/4389242009

## Job description

General Manager, Restoration Services

Company: Private-equity-backed restoration and mitigation platform (name shared upon mutual interest) Location: Greater San Francisco Bay Area, California, on-site with regular travel across the Bay Area market Type: Full-time Compensation: $175,000 to $215,000 base, plus eligibility for an annual bonus and a long-term incentive Application Deadline: Anticipated September 18, with applications reviewed on a rolling basis

Confidential Search · Restoration & Mitigation

Confidential search. The hiring company's identity is shared with candidates upon mutual interest.

## About the Client

A private-equity-backed platform building a leading restoration and mitigation business, helping property owners rebuild after water, fire, and mold damage. The platform grows its network through a combination of acquisitions and organic expansion, and supports each of its operating companies with talent development, technology, and operational resources. Its backer specializes in consolidating fragmented service industries across the U.S. and has a track record of scaling platforms substantially while keeping founders' businesses intact.

The platform's own team is a small, hands-on group of operators who work directly with the general managers running each partner company. This role leads one of the platform's Bay Area operating companies, a business that values results, integrity, and putting customers first.

## About the Role

We are seeking a commercially minded General Manager to lead the company's operations in the San Francisco area. This leader will have full accountability for the performance of the business, including revenue growth, profitability, operational execution, customer experience, and team development.

This is a business-building role for an operator who knows how to grow an existing service organization. You will own the operating P&L, identify opportunities to expand market share, strengthen referral and customer relationships, improve sales execution, and ensure the operation can successfully support continued growth. You will also establish clear performance expectations, develop leaders, and build a culture of accountability across the organization.

Supported by the platform's leadership team and a network of General Managers across the partner companies, you will have access to the resources and expertise needed to accelerate growth while strengthening operational performance. The right leader will bring commercial instincts, operational discipline, and the ability to translate strategy into measurable results.

## Responsibilities

- Own the overall performance of the business, with full accountability for revenue, EBITDA, cash flow, operational execution, customer experience, and team performance.
- Develop and execute a market-level growth strategy that increases revenue, expands market share, and strengthens the company's competitive position in the San Francisco market.
- Build a consistent sales and business-development operating cadence, including pipeline visibility, forecasting, performance metrics, and clear accountability for results.
- Strengthen and expand relationships with referral partners, customers, and other local market stakeholders to generate sustainable organic growth.
- Identify new customer segments, referral channels, service opportunities, and geographic expansion opportunities that align with the company's capabilities and growth objectives.
- Ensure operational capacity, staffing, processes, and service delivery keep pace with growth while maintaining quality and customer satisfaction.
- Analyze financial and operating performance to identify opportunities to improve pricing, productivity, cost management, gross margin, and overall profitability.
- Build, coach, and retain a high-performing leadership team capable of delivering both commercial and operational results.
- Establish clear goals and performance expectations across the business, using data and operating metrics to reinforce accountability and guide decisions.
- Develop an initial assessment of the business and its highest-value growth opportunities within the first 60 days, followed by a prioritized 90-day action plan.
- Increase the company's visibility and reputation within the community, positioning it as a preferred provider of restoration services.
- Ensure compliance with applicable regulations, safety requirements, and platform policies.

## Requirements

Must-Haves

- Bachelor's degree in Business Administration, Management, or a related field. An MBA is preferred.
- 8+ years of progressive leadership experience with responsibility for business operations, financial performance, and team leadership, ideally within restoration, home services, field services, or another distributed service environment.
- Demonstrated success growing an existing business through organic revenue generation, market expansion, referral development, and disciplined sales execution.
- Proven experience owning and managing a P&L, including revenue forecasting, budgeting, margin improvement, and delivery of EBITDA targets.
- Ability to balance commercial growth with operational capacity, service quality, and profitability.
- Experience building performance expectations, sales processes, operating rhythms, and accountability within an evolving organization.
- Strong understanding of local relationship-based selling and the ability to develop durable referral and customer partnerships.
- Track record of building, coaching, and retaining high-performing teams and leaders.
- Strong financial acumen, commercial judgment, and ability to translate market opportunities into executable plans.
- Ability to travel as needed, including quarterly meetings at the platform's headquarters.

## Compensation & Benefits

- Base salary of $175,000 to $215,000, plus eligibility for an annual bonus and a long-term incentive.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off.
- Actual compensation will depend on an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.

## Why This Role

This is an opportunity to build an enterprise capability that will directly influence the platform's cash flow, customer experience, and ability to scale. You will have the mandate to shape the operating model, develop the team, improve systems and decision-making, and create lasting impact across the partner companies.

Process

- This is a confidential search. The hiring company's identity and full role details are shared upon mutual interest. We screen for fit at a high level first, then read candidates in.

The hiring company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

## About Sitreps

## Company Overview
- **One-liner**: Sitreps is a veteran-founded recruiting agency and defense technology company that connects elite military talent with high-impact roles and builds software-driven maritime intelligence platforms for the U.S. Department of Defense.
- **Entity Type**: Private (startup stage; no public funding rounds disclosed)
- **Headquarters**: Arlington, Virginia, USA (multiple job postings list Arlington, VA as primary location; also offices in New York City and Litchfield, VA)
- **Founded**: 2019
- **Founders**: Kyle Eberly, Wyatt Frasier, Max Cormier (co-founders)

## Core Business
- **Primary Industries**: Defense Technology, Professional Services (Veteran Recruiting & Staffing), Software & Analytics
- **Target Customers**: U.S. Department of Defense (DoD) and federal civilian agencies (B2G); defense-focused enterprises and technology companies (B2B) seeking veteran talent
- **Mission/Purpose**: Leveraging a deep-rooted community of military veterans to help world-class businesses scale, while also transforming commercial fleets into persistent sensing assets for national security.

## Products & Services
- **Sitreps Talent (Recruiting Agency)**: A curated recruiting service that sources, vets, and places high-performing military professionals into roles at partner companies. Serves 10+ industries including defense tech, software, AI, fintech, and private equity. Places roles such as product managers, account executives, engagement managers, and sales directors.
- **Maritime Intelligence Platform (Defense Tech Software)**: A next-generation software platform that transforms global commercial fleets into persistent sensing assets for the United States. Used by Navy strategic programs; includes analytics, data integration (SQL/Python/R), and implementation services.
- **AI & Agentic Solutions (Emerging)**: Design, prototype, and deploy scalable AI and agentic workflows for defense acquisition challenges, embedding with clients to productionize models.

## Market Standing
- **Valuuation / Funding**: Not publicly disclosed. The company appears to be privately funded (no public rounds recorded). A Head of Sales job description references growing revenue from ~$2M to $5M+ (with a path to $30M), suggesting current annual revenue in the low single-digit millions.
- **Key Metrics**: 150+ veterans placed, 40+ partner companies, 95% retention rate, serving 10+ industries (source: [sitreps.com/about/clients](https://www.sitreps.com/about/clients))
- **Notable Investors / Partners**: Not listed publicly. Partner companies are not named on the website, but the client portfolio includes defense tech, software, HVAC, real estate, AI, fintech, private equity.
- **Growth Signals**:
  - Scaling sales team from ~$2M to $30M target
  - Active hiring for senior roles: VP of Engagement, Head of Intelligence, Chief Operating Officer, Forward Deployed Data Scientists
  - Expanding into AI/agentic solutions for defense acquisition
  - Multiple office locations and remote/hybrid work options

## Competitive Advantages
- **Authentic Veteran Community**: Sitreps began as a viral online community for veterans transitioning to business roles — now the “largest community of veterans in business in the USA,” providing unmatched access to, and credibility with, military talent.
- **Dual Capability**: Combines a staffing agency with in-house defense tech software development, allowing cross-pollination of talent insights and mission understanding.
- **High Retention**: 95% placement retention rate indicates strong matching and support processes.
- **Clearance and Domain Expertise**: Many roles require active security clearances and deep knowledge of naval strategic programs, DoD acquisition, and intelligence — creating a high barrier for competitors.

## Strategic Focus
- **Scale Revenue**: Formalizing sales processes (CRM, commissions, segmentation) with a goal of growing from ~$2M to $5M+ in the near term and eventually $30M.
- **Productize Defense Tech**: Expand the maritime intelligence platform and AI/agentic solutions for broader DoD adoption.
- **Deepen Government Relationships**: Hiring Engagement Directors and Account Executives for each military branch (Air Force, Navy, Army, Coast Guard, Marine Corps).
- **Build Internal Infrastructure**: Transitioning from QuickBooks to an audit-ready ERP, adding financial controls and federal contract audit compliance.

## Why Work Here
- **Mission-Driven Work**: Directly support national security and veteran employment — two high-impact, purpose-rich areas.
- **Hybrid & Remote Flexibility**: Many roles offer remote options (U.S.-based); some positions require on-site presence in Arlington, VA, New York, or Litchfield, VA; a hybrid workspace is the norm.
- **Career Growth**: Early-stage company where leaders are expected to build functions from scratch and grow into C-level roles (e.g., Head of Sales → CRO path).
- **Diverse Roles**: Opportunities span professional services, engineering (forward deployed, data science), intelligence analysis, sales, and operations — appealing to both veterans and civilians.
- **Culture**: Described as “authentic, expertise-driven, and grounded in real connection” — not a typical corporate recruiter but a community-first organization.

## Sources
1. [builtin.com](https://builtin.com/company/sitreps-llc) – Company overview, perks, culture, job listings
2. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/sitrepsllc) – Official careers page with all current openings
3. [sitreps.com/about/team](https://www.sitreps.com/about/team) – Founders and team profiles
4. [sitreps.com/about/clients](https://www.sitreps.com/about/clients) – Client metrics, industries served, roles filled
5. [builtin.com](https://builtin.com/company/sitreps-llc/jobs) – Detailed job descriptions (Head of Sales, Implementation Engineer, etc.)

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