--- title: 'General Manager, UK & Ireland at Deliverect' canonical: 'https://feeny.ai/job/general-manager-uk-ireland-deliverect-london-xz2jr132kf86' type: 'job' last_seen: '2026-10-12' --- # General Manager, UK & Ireland at Deliverect - **Company:** Deliverect - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-12 - **Apply:** https://jobs.lever.co/deliverect/424a86ad-73fc-4029-a39c-78b6705b80b2 ## Job description At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Your Impact: Join Deliverect, a market-leading software company transforming how restaurants, QSR, grocery and retail businesses manage digital ordering and commerce. We are looking for an experienced General Manager, UK & Ireland to lead Deliverect’s commercial performance and market strategy across the region. This is a broad, hands-on leadership role spanning new business, account management, partnerships and customer success. You will lead the regional team, drive major enterprise opportunities and ensure we continue to develop strong customers and strategic partnerships. Based from our London office, you will also provide leadership across the wider UK & Ireland organisation, bringing teams together around clear priorities, performance and market opportunities. This is a full-time, London based role, with regular presence in Deliverect's London Office. What You Will Do: - Own and execute the UK & Ireland strategy, covering commercial growth, customer satisfaction, partnerships and market development. - Lead teams across New Business, Account Management and Partnerships, setting clear priorities and driving performance. - Lead major enterprise opportunities, RFPs and tenders across restaurant, QSR, grocery, convenience and retail. - Build strong relationships with key customers, driving retention, satisfaction and account growth. - Develop Deliverect’s partner ecosystem, including POS providers, technology partners, delivery platforms and other strategic partners. - Remain hands-on in key opportunities, supporting proposition development, commercial negotiations and deal closure. - Own regional pipeline, forecasting, account planning and customer performance. - Work closely with Product, Marketing, Solutions Engineering, Implementation, Customer Success, Finance and Legal, ensuring UK & Ireland priorities are represented across the business. - Use customer, partner and market feedback to help shape Deliverect’s product and go-to-market strategy. - Provide visible leadership within the London office, including regular UK & Ireland All Hands sessions and broader team alignment. - Coach and develop the regional commercial team, creating clear ownership and accountability. - Represent Deliverect at key customer, partner and industry engagements. What You Will Bring: - Strong commercial leadership experience within B2B SaaS, enterprise technology or a related environment. - Experience leading teams across new business, account management and partnerships. - Proven track record of developing and closing complex enterprise opportunities, including RFP and tender processes. - Experience building and developing strategic customer and partner relationships. - Strong commercial judgement, balancing new business growth with customer retention and expansion. - Understanding of technology integrations, APIs, POS ecosystems, digital ordering, commerce and/or last-mile delivery. - Strong analytical skills across pipeline, forecasting, customer performance and market development. - Collaborative and comfortable working across multiple departments and global teams. - A hands-on leadership style, able to move between strategy, team leadership and direct commercial involvement. Additional Information: - This is a full-time, London-based role, with regular presence in Deliverect’s London office. - Travel across the UK & Ireland will be required, alongside occasional international travel. - The role has leadership responsibility across New Business, Account Management and Partnerships. - You will combine regional strategy with hands-on execution, while ensuring the UK & Ireland market is strongly represented within Deliverect’s wider global organisation. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today! ## About Deliverect ## Company Overview - **One-liner**: Deliverect provides an omnichannel digital ordering platform that helps food and retail businesses manage online orders, delivery, and operations through a single API-first system. - **Entity Type**: Private (venture-backed scale-up) - **Headquarters**: Ghent, Belgium - **Founded**: 2018 - **Founders**: Zhong Xu (CEO), Jan Hollez (CTO), Jelte Vrijhoef, Jérôme Laredo (President) ## Core Business - **Primary industry**: Foodtech / SaaS for food service and retail - **Target customers**: B2B – restaurants, food chains, and retail businesses of all sizes (SMB to enterprise) - **Mission**: “To enable profitable growth & exceptional experiences through a powerful platform & partner network built for the food service community.” ## Products & Services - **[Deliverect Restaurants](https://www.deliverect.com/en)**: Centralized order and menu management hub that aggregates orders from third-party delivery platforms, direct channels, and in-store POS; includes real-time store monitoring and AI-powered automation. (SaaS) - **[Deliverect Direct](https://www.deliverect.com/en)**: Direct-to-consumer ordering solution enabling businesses to accept orders via web and social channels, with features for personalized promotions and loyalty programs. (SaaS) - **[Courier App](https://www.deliverect.com/en)**: Last-mile delivery management tool that aggregates third-party and own fleets, providing real-time tracking and optimized dispatching. (SaaS + mobile app) - **Integrations**: Over 1,000 out-of-the-box integrations with POS systems (e.g., Lightspeed, Revel, Oracle), delivery platforms (Uber Eats, DoorDash), and payment providers. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Active in 40+ markets across Europe, Americas, Canada, Asia-Pacific, and UAE; serves thousands of food businesses with 500+ partner integrations. - **Notable Investors/Partners**: Partners include Uber Eats, DoorDash, Lightspeed, Revel, Oracle, and many others. (Investor details not disclosed in available sources.) - **Growth Signals**: Headcount of ~449 team members; offices in 13 cities worldwide (Ghent, Toronto, New York, London, Madrid, Paris, Amersfoort, Dubai, Mexico City, Sydney, Glasgow, Riyadh, Copenhagen); certified SOC 2 Type 1, ISO 27001, and GDPR compliant. ## Competitive Advantages - **API-first, omnichannel platform**: Unifies delivery, dine-in, takeout, drive-thru, and catering in one system, reducing manual errors and lost revenue. - **Massive integration ecosystem**: 1,000+ pre-built integrations lower switching costs for customers and create a strong network effect. - **Enterprise-grade security**: SOC 2, ISO 27001, and GDPR certifications build trust with large food chains and retailers. - **AI-powered automation**: Uses AI to optimize order flow, store monitoring, and customer promotions, increasing efficiency. ## Strategic Focus - **Global expansion**: Deepening presence in existing markets and entering new regions (e.g., Middle East, Asia-Pacific). - **Product innovation**: Enhancing AI capabilities for predictive analytics, dynamic pricing, and personalized customer experiences. - **Last-mile optimization**: Improving delivery logistics to reduce costs and refunds, targeting a 29-minute average delivery time. - **Partner ecosystem growth**: Expanding integrations to cover more POS, delivery, and payment players. ## Why Work Here - **Culture**: Ambitious, innovative, and collaborative with a strong emphasis on ownership, open communication, and mutual trust. Regular company sprint meetings and Q&As with co-founders. - **Growth**: Rapid learning environment with opportunities to work across 40+ markets; room to take ownership of projects and ideas. - **Global presence**: Offices in 13 cities across Europe, North America, Latin America, Middle East, and Asia-Pacific. (Remote/hybrid policy not explicitly stated, but multiple office locations suggest flexibility.) - **Perks**: Not detailed, but the company highlights “amazing offices” and a mission-driven team focused on transforming food delivery. ## Sources 1. [Deliverect Careers Page](https://jobs.lever.co/deliverect) 2. [Deliverect About Us](https://www.deliverect.com/en/about-us) 3. [Deliverect Culture Page](https://www.deliverect.com/en/careers/our-culture) 4. [Deliverect Product Page](https://www.deliverect.com/en) 5. [Deliverect Careers Overview](https://www.deliverect.com/en/careers) ## Other roles at Deliverect - [Head of Customer Delivery](https://feeny.ai/job/head-of-customer-delivery-deliverect-new-york-52x2jskxrt91) — New York, NY - [Enterprise Support Specialist](https://feeny.ai/job/enterprise-support-specialist-deliverect-mexico-city-fbjdkhd7ft5w) — Mexico City, Mexico - [Senior Product Designer](https://feeny.ai/job/senior-product-designer-deliverect-paris-zmsczb1e0c1x) — Paris, France - [Partnerships Internship](https://feeny.ai/job/partnerships-internship-deliverect-madrid-q0wtqj161zad) — Madrid, Spain - [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-deliverect-madrid-nq1019nnjgtw) — Madrid, Spain - [Retail Account Manager](https://feeny.ai/job/retail-account-manager-deliverect-london-74vphczxv4h0) — London, United Kingdom - [Recruitment and Sourcing Specialist](https://feeny.ai/job/recruitment-and-sourcing-specialist-deliverect-toronto-phnwwgc89hsx) — Toronto, Canada - [Frontline Support Specialist](https://feeny.ai/job/frontline-support-specialist-deliverect-mexico-city-24fdt3rzhzzz) — Mexico City, Mexico - [Account Executive](https://feeny.ai/job/account-executive-deliverect-ghent-cwp7gtttcskk) — Ghent, Belgium - [Account Executive](https://feeny.ai/job/account-executive-deliverect-milan-am8st3kak5av) — Milan, Italy