---
title: 'General Manager at Via'
canonical: 'https://feeny.ai/job/general-manager-via-montgomery-sp5zpx33s5b5'
type: 'job'
last_seen: '2026-09-11'
---

# General Manager at Via

- **Company:** Via
- **Location:** Montgomery, AL
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/via/jobs/8728629002

## Job description

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!

What You'll Do:

- Manage the on-site daily operations of Via’s service in Montgomery
- Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
- Manage and mentor the on-site team of dispatchers and shift managers
- Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
- Liaise closely with Via senior management and Via’s external partners
- Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
- Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
- Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
- Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.

Who You Are:

- Experienced operations manager, with a minimum of 8-10 years of experience
- You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
- You are a savvy and tactful communicator: you intuitively find the right tone in every situation
- You desire to foster a culture deeply committed to providing a world class customer service experience
- You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
- You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
- You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
- You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
- You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
- You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
- Experience working in transit a plus
- Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.

Compensation and Benefits:

- Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
- Base salary range: $110,000-$160,000
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.

## About Via

## Company Overview
- **One-liner**: Via provides software and operations to build and optimize dynamic, shared public mobility networks for cities, transit agencies, schools, universities, healthcare providers, and corporations around the world.
- **Entity Type**: Private (conflicting reports: some sources list a public stock symbol VIA on NYSE, but LinkedIn and Crunchbase classify it as privately held; total disclosed funding of $1.4B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Daniel Ramot (CEO), Oren Shoval (CTO)

## Core Business
- Primary industry/industries: Public transportation technology, mobility-as-a-service (MaaS), paratransit, student transit, microtransit, and transit planning software.
- Target customers: B2G (transit agencies, cities), B2B (corporations, universities, healthcare providers), and B2C (riders).
- Mission or purpose statement: “Using technology to transform transportation. Creating more livable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.”

## Products & Services
- **Microtransit**: On-demand, dynamic ride-sharing services for cities and transit agencies to fill gaps in fixed-route networks.
- **Paratransit**: AI-powered paratransit software (including Eligibility Manager, AI Application Scanning, Caregiver App) to digitize approvals, reduce ride times, and increase efficiency.
- **Student Transit**: Flexible, cost-effective school transportation with real-time visibility for districts and parents.
- **Remix Planning & Scheduling**: Data-driven planning, scheduling, and predictive runtime tools to design and optimize transit networks.
- **Citymapper**: Consumer mobility app for journey planning across all modes, plus MaaS+ for agencies to power multimodal trip discovery.
- **Corporate & Campus Shuttles**: Managed shuttle services for employers and universities, using AI routing and scheduling.
- **Health Transportation**: Integrated transportation for healthcare providers and payers to improve patient access.
- **Via Intelligence**: A vertical AI platform that provides recommendations and automations to boost transit efficiency and service performance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; confidential valuation upon SPAC merger reports are conflicting (some indicate $3.5B at merger announcement in 2021, but current status unconfirmed).
- **Key Metric**: Total funding of $1.4B across 12 rounds; annual revenue estimated at $434.3M (as of latest public data).
- **Notable Investors/Partners**: Works with 700+ global partners including King County Metro (Seattle), Transport for London, Transport for NSW (Australia), Berliner Verkehrsbetriebe. Backed by investors undisclosed in the provided sources.
- **Growth Signals**: Headcount growth of +10.1% YoY to 827 employees; operates in 29 countries; recent product expansions (AI Paratransit, Remix Planning, Citymapper integration).

## Competitive Advantages
- **Vertical AI platform**: First AI platform purpose-built for public transit, offering predictive runtimes, ridership modeling, and automated planning across all service types.
- **Full-stack offering**: Unique combination of software SaaS, managed operations, and consulting – allowing deep integration with partner agencies.
- **Scale and trust**: 700+ partners globally including some of the largest transit agencies, providing real-world operational data and network effects.
- **Multi-modal ecosystem**: Citymapper acquisition gives a consumer-facing mobility app that feeds insights back to the planning tools.

## Strategic Focus
- Deepening AI capabilities across all product lines (e.g., AI Planning, AI Paratransit) to automate more decisions and reduce costs for partners.
- Expanding student transit and health transportation verticals as high-growth adjacent markets.
- Continued global expansion into new cities and countries, particularly in Europe and Asia-Pacific.
- Integrating Citymapper’s rider experience data with Via’s operations platform to close the loop between planning, operations, and ridership.

## Why Work Here
- **Mission-driven work**: Employees get to directly impact urban livability, equity, and sustainability through transportation technology.
- **Hybrid workspace**: Flexible on-site/remote policy (typical time on-site is flexible); offices in New York, San Francisco, Washington DC, Chicago, Los Angeles, and international hubs.
- **Compensation & benefits**: Competitive salaries, equity packages, 401(k), health/dental/vision insurance, FSA, life and disability insurance, fertility benefits, generous parental leave, and family medical leave.
- **Professional development**: Learning opportunities via “Via-Versity”, customized development tracks, and exposure to cutting-edge AI and transit operations.
- **Culture**: Values of “Smart, Human, Shared” – intellectual curiosity, focus on human impact, and collaboration across teams.
- **Perks**: Free snacks and drinks, travel concierge services, company car (for certain roles), local volunteer opportunities, Employee Resource Groups.
- **Inclusive hiring**: Committed to equal opportunity and diverse backgrounds; explicitly welcomes unconventional career paths.

## Sources
1. [Life at Via careers page](https://ridewithvia.com/careers/)
2. [Via public mobility solutions – product overview](https://ridewithvia.com/)
3. [Via open jobs listings](https://ridewithvia.com/careers/jobs)
4. [LinkedIn company profile for Via](https://www.linkedin.com/company/ridewithvia)
5. [Built In company profile and perks](https://builtin.com/company/via)

## Other roles at Via

- [Director, Product — Remix Multimodal Transit](https://feeny.ai/job/director-product-remix-multimodal-transit-via-new-york-gd2fezppvanw) — New York, NY / San Francisco, CA
- [Dispatch Lead](https://feeny.ai/job/dispatch-lead-via-park-city-4hme8hajx35r) — Park City, UT
- [Senior Flutter Engineer](https://feeny.ai/job/senior-flutter-engineer-via-new-york-grqt1rbbf54v) — New York, NY
- [Principal Product Designer, Transit Operations](https://feeny.ai/job/principal-product-designer-transit-operations-via-new-york-3rjqm95mgvka) — New York, NY
- [Road Supervisor](https://feeny.ai/job/road-supervisor-via-rochester-yjk7h60c4kkw) — Rochester, MN
- [Algorithm Developer](https://feeny.ai/job/algorithm-developer-via-london-prgs61yf8y43) — London, United Kingdom
- [Algorithm Researcher](https://feeny.ai/job/algorithm-researcher-via-london-e21gm0gtx9aj) — London, United Kingdom
- [Quality & Safety Manager](https://feeny.ai/job/quality-safety-manager-via-sacramento-california-1ecpqahc6xg8) — Sacramento California, United States
- [Road Supervisor](https://feeny.ai/job/road-supervisor-via-mountain-view-tfyfpr5ksq4g) — Mountain View, CA
- [Senior Product Manager, Rider and Driver Mobile Experience](https://feeny.ai/job/senior-product-manager-rider-and-driver-mobile-experience-via-new-york-cpzwf0rajz8s) — New York, NY