--- title: 'General Virtual Assistant - (Bilingual - Mandarin/Cantonese) at Wing Assistant' canonical: 'https://feeny.ai/job/general-virtual-assistant-bilingual-mandarin-cantonese-wing-assistant-makati-335t81b2pm90' type: 'job' last_seen: '2026-09-08' --- # General Virtual Assistant - (Bilingual - Mandarin/Cantonese) at Wing Assistant - **Company:** Wing Assistant - **Location:** Makati, Philippines - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-01-14 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/getwingapp/5070e490-fc0c-49aa-a7a5-54d5cdcabd8d ## Job description Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! General Virtual Assistant - (Bilingual - Mandarin/Cantonese) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a General Virtual Assistant - (Bilingual - Mandarin/Cantonese) to start immediately General Virtual Assistant (Bilingual – Mandarin/Cantonese) Industry: Law / Legal Services Schedule: Full-Time | 8:30 AM – 5:30 PM PST Role Overview: We are seeking a detail-oriented, bilingual General Virtual Assistant who is fluent in Mandarin (required) and Cantonese (highly preferred). The ideal candidate has prior experience supporting legal or professional services environments and is capable of managing documentation, communications, and administrative tasks with precision and professionalism. Key Responsibilities: Provide administrative language support in Mandarin (Cantonese is a strong plus) Manage and send reminders and follow-ups Run trust reports and assist with documentation tracking Take meeting minutes accurately and professionally Handle and organize legal and administrative documents with extreme attention to detail Assist with general administrative tasks as needed Support occasional coordination and communication tasks Required Qualifications: Fluent in Mandarin (spoken and written); Cantonese preferred Fluent in English, with excellent written and verbal communication skills Strong attention to detail and ability to manage documentation accurately Prior experience in legal, professional services, or similar white-glove environments (highly preferred) Comfortable handling emails independently and professionally Experience working with multiple companies or clients (not limited to only one employer) Highly organized, reliable, and proactive Nice-to-Have Skills: Background or exposure to Marketing, Operations, or Accounting Familiarity with legal case management systems (training will be provided for firm-specific tools) Tools & Platforms: MyCase (training provided) RingCentral Google Workspace (Docs, Sheets, Calendar, Gmail) Technical Requirements: - USB Headset with Noise Cancellation feature - Working Webcam - Computer with at least 1.8 GHz processor and at least 4GB RAM - Main Internet Service Speed: at least 25 Mbps cable connection - Backup Internet Service Speed: at least 10 Mbps Benefits: - Health Insurance (HMO) - Performance Incentives - Job Security and Stability - Paid Training - Inclusive Culture - Upskilling Opportunities - 100% Work-From-Home - Exceptionally Supportive Team - Opportunities for Career Growth - Fun Work Environment - Holiday & Overtime Pay ## SALARY PACKAGE: PHP50,000 Work Arrangement Disclaimer This position operates under a hybrid work setup: Proximal hires (Makati and nearby areas): Employees within commuting distance of the Makati office will be required to report onsite as part of the hybrid arrangement. Non-proximal hires (Visayas, Mindanao): Employees outside commuting proximity will remain fully remote. Training Arrangement: All new hires must undergo onsite training at the Makati office. After training and deployment to their assigned accounts, the hybrid arrangement will apply. ## About Wing Assistant ## Company Overview - **One-liner**: Wing Assistant provides fully managed, vetted virtual assistants from the top 1% of global talent to handle recurring business tasks for small businesses, startups, executives, and enterprises. - **Entity Type**: Private (funded: Seed & Pre-Seed) - **Headquarters**: Berkeley, California, United States - **Founded**: 2018 - **Founders**: Not explicitly listed in available sources; co-founders include Sai G. (Co-Founder & CTO) per LinkedIn. ## Core Business - **Primary industry**: Internet Marketplace Platforms / Virtual Assistant Services - **Target customers**: B2B – small businesses, startups, executives, and enterprises across multiple verticals (e.g., healthcare, real estate, sales, marketing) - **Mission or purpose statement**: "Reinventing the future of work for companies worldwide" by providing elite virtual assistants so clients can focus on core business activities. ## Products & Services - **General Virtual Assistant (GVA) Full-Time**: Dedicated assistant, 160 hours/month, $999/month – includes free training, onboarding, free replacement, Customer Success Manager, quality control, Wing Workspace app, month-to-month. - **General Virtual Assistant (GVA) Part-Time**: 80 hours/month, $699/month – same features with limited file storage. - **Healthcare Assistant**: Specialized VA for patient intake, EHR updates, insurance verification (HIPAA compliant). - **Other Specialty Roles**: Executive Assistant, Sales Development Representative, Digital Marketing Assistant, Bookkeeper, Real Estate VA, and more – sourced and managed by Wing. - **Enterprise Services**: SOC 2 certified, HIPAA compliant, managed devices/VDI support, access controls and auditability for regulated industries. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Annual revenue estimated $5M–$25M (based on employee count of 445 and industry benchmarks); Total funding $2.2M. - **Notable Investors/Partners**: Surface Ventures (led Seed round of $2.1M in March 2022), SkyDeck Berkeley (Pre-Seed $105k in March 2020). - **Growth Signals**: 445 employees (+20.7% YoY, +209 people), 177,516 LinkedIn followers (+34.9% yearly), 10,000+ companies supported, 2M+ applicants screened annually (hires <1%), active job postings across multiple roles. ## Competitive Advantages - **Top 1% talent pool**: Vetted, trained, and managed assistants from a global applicant base of 2M+ annually. - **Free replacement guarantee**: If an assistant isn’t a fit, Wing replaces them at no cost, monitored by a Customer Success Manager. - **Managed service model**: Wing handles training, supervision, quality control, and security compliance (SOC 2, HIPAA) – reducing client hiring overhead. - **Month-to-month contracts**: No long-term commitment, with plans starting at $699/month for part-time support. - **Security-first**: SOC 2 certified, HIPAA compliant, managed devices, and VDI support for regulated workflows. ## Strategic Focus - **Current priorities**: Expanding AI solutions (e.g., hiring a Product Manager, AI Solutions) and deepening specialization (healthcare, real estate, sales enablement). - **Growth direction**: Scaling global talent pool across 23+ countries (Philippines, India, Mexico, US, Nigeria, etc.) and increasing enterprise adoption through compliance certifications. - **Operational efficiency**: Automating vetting, training, and quality processes to maintain high service consistency while growing headcount. ## Why Work Here - **Culture**: Inclusive, fun work environment with opportunities for career growth, upskilling, and paid training. Rated 3.7/5.0 on employer reviews (356 reviews) with work-life balance at 3.9, culture at 3.8. - **Remote/hybrid policy**: Fully remote (100% work-from-home) with US work hours for most roles; positions available across multiple time zones (e.g., US, Philippines, India, Latin America). - **Notable perks**: Performance incentives, job security and stability, holiday & overtime pay, supportive team, opportunities for advancement. - **Engineering culture**: Mobile and engineering leaders are present (e.g., Mobile Engineer Leader, Head of Engineering); React Native Developer roles indicate modern tech stack. ## Sources 1. [linkedin.com](https://linkedin.com/company/wingassistant) 2. [get.wingassistant.com](https://get.wingassistant.com/) 3. [leadiq.com](https://leadiq.com/c/wing-assistant/5a1daaf52300005b009fbca2) 4. [wingassistant.com](https://wingassistant.com/careers/us/executive-assistant-us-columbus/) 5. 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