--- title: 'Global Client Services Director at Downtown Music' canonical: 'https://feeny.ai/job/global-client-services-director-downtown-music-los-angeles-5sessaget1n1' type: 'job' last_seen: '2026-09-12' --- # Global Client Services Director at Downtown Music - **Company:** Downtown Music - **Location:** Los Angeles, CA / New York, NY / Nashville, TN - **Posted:** 2026-08-05 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/downtownmusic/jobs/8686374002 ## Job description Downtown Music is a modern global music company committed to building a more equitable music industry. As the preferred partner for some of the world’s most beloved songwriters, storied music catalogs, and emerging artists at the forefront of pop culture, we offer bespoke distribution, publishing administration, creative marketing and finance solutions to entrepreneurial creators and their partners. Downtown Music is owned and operated by Downtown Music Holdings. What you'll be doing: - Report to SVP, Global Client Services - Help supervise junior team members responsible for day-to-day client communication on all publishing admin matters, including Licensing, Royalties, Copyright, and Income Tracking - Serve as senior point of contact for DMP client base (songwriters, estates, publishers, catalog owners) - Successfully onboard new agreements and cultivate meaningful relationships with existing clients - Oversee quarterly royalty distribution processes, from payment information outreach to statement deliveries - Organize department data resources such as Airtable, Curve, and Salesforce - Handle all administrative client correspondence in a professional and timely manner - Act as an internal advocate for Downtown clients - Interact across departments at Downtown Music Publishing You are / have: - 5-7 years of experience in a client-facing role within the music industry, preferably in music publishing administration - Familiarity with  Google Suite, CRM programs such as Salesforce, and project-management tools such as Airtable, Curve, and Music Maestro - Prior experience managing staff - Ability to prioritize tasks and work efficiently to meet deadlines - Very strong written and interpersonal communication skills - Attention to detail, self-motivated with an inquisitive mindset - Must possess strong problem-solving skills and the ability to make judgment calls Why you want to work here: - Ample opportunities to work collaboratively across our various businesses - The​​ opportunity​ ​to​ ​work​ ​in​ ​a​ ​collaborative environment​ ​full​ ​of​​ innovative, passionate, and happy​ ​people - Collaborative, open, welcoming, and inclusive culture - Rich benefit program, Life Insurance, 401k (with match) - Paid Volunteer Hours Downtown provides base salary ranges for all positions located in the United States at the time of posting. The hiring range for this position is $80-100k annually. As a candidate for this position, your salary and related elements of compensation will be contingent upon various factors including, but not limited to, work experience, geographic location and relevant skills. Downtown is committed to providing a comprehensive market-competitive total rewards program for its employees which includes medical, dental, and vision, life insurance, 401(k) match and generous paid time off. This range does not include any other variable compensation components. Ensuring a diverse and inclusive workplace where we learn from each other is core to Downtown's values. We welcome and encourage all applicants of different backgrounds, experiences, abilities and perspectives to apply. ## About Downtown Music ## Company Overview - **One-liner**: Downtown Music is a modern global music company that provides publishing, distribution, artist services, and royalty collection to millions of creators and rights holders worldwide. - **Entity Type**: Private (part of Virgin Music Group) - **Headquarters**: New York City, USA - **Founded**: 2007 - **Founders**: Justin Kalifowitz ## Core Business - **Primary industry/industries**: Music & Entertainment, Music Technology, Publishing, Distribution - **Target customers**: B2B (record labels, publishers, managers) and B2C (independent artists, songwriters, creators) at every career stage, from amateurs to iconic performers. - **Mission or purpose statement**: To build a more equitable global music industry by ensuring creators and their partners are fairly compensated, empowering them to keep creating and investing back into the world. ## Products & Services - **Downtown Music Publishing**: Represents nearly 100 years of popular music for songwriters and catalogs including John Lennon & Yoko Ono, George Gershwin, Peso Pluma, Tori Amos, and Wu-Tang Clan. Offers global administration, creative services, and sync licensing. - **CD Baby**: The world’s largest digital distribution platform for independent artists, distributing to Spotify, Apple Music, Instagram, YouTube, Amazon Music, and 150+ other platforms. Has distributed nearly $1 billion in earnings to artists. - **FUGA**: A full-service music distribution company combining digital supply-chain, sales analytics, and royalty processing technology with global marketing and promotions services. A preferred plus and platinum partner of Apple Music and Spotify. - **Songtrust**: The world’s largest global royalty collection platform for songwriters and publishers, covering more than 215 countries and territories with hundreds of thousands of users. - **Downtown Artist & Label Services**: Offers distribution, bespoke marketing solutions, and funding to entrepreneurial artists and partners. - **Soundrop**: A DIY distribution service for creators, featuring integrated cover song licensing, distribution to major platforms, YouTube ContentID monetization, and automated royalty splits. - **found.ee**: An integrated marketing platform (digital agency in a box) for artists and creators to manage audience data and programmatic advertising. - **Downtown Neighbouring Rights**: Provides neighbouring rights collection and analytics for performance royalties. - **Downtown Music Studios**: A professional multi-room recording facility in Manhattan, known for technical innovation and used by award-winning performers and producers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company, part of Virgin Music Group) - **Key Metric**: Services over **50 million music assets** from hundreds of countries across six continents. - **Notable Investors/Partners**: Now proudly part of Virgin Music Group. Key partners include Apple Music, Spotify, YouTube, Amazon Music, TikTok, and Deezer. - **Growth Signals**: Global presence with 600+ employees across more than 20 cities on six continents. Represents some of the most well-known songs in popular music and manages estates of iconic songwriters. ## Competitive Advantages - **Scale & Reach**: Services over 50 million songs across 145+ countries on six continents, making it one of the largest independent music ecosystems globally. - **Comprehensive Ecosystem**: Offers a full-stack solution from publishing and distribution to royalty collection, marketing, and neighbouring rights—all under one roof. - **Technology & Analytics**: Uses advanced analytics, machine learning, and patented state-of-the-art signal processing to help creators protect and monetize their work. - **Independence Focus**: Allows artists to achieve commercial success comparable to major labels without sacrificing ownership, control, or creative vision. - **Legacy & Trust**: Represents nearly 100 years of popular music, including estates of legendary artists like John Lennon, George Gershwin, and Miles Davis. ## Strategic Focus - **Powering Independence**: Leveling the playing field for creators with technology and partnership, helping every kind of creator reach new audiences and sustain their creative legacy. - **Global Expansion**: Continued expansion across six continents with employees in cities like Bogotá, Buenos Aires, Johannesburg, New Delhi, Seoul, Singapore, Sydney, and Tokyo. - **Innovation in Royalties**: Using technology to simplify music rights management and ensure fair compensation in the streaming era. - **Part of Virgin Music Group**: Leveraging the resources and network of Virgin Music Group to accelerate growth and service offerings. ## Why Work Here - **Mission-Driven**: Work at a company reimagining the music industry to be more equitable for creators globally. - **Global & Diverse Environment**: 600+ employees located in more than 20 cities on six continents, offering a truly international and multicultural workplace. - **Hybrid/Remote Flexibility**: With offices in New York, Nashville, London, Los Angeles, and many other cities, the company supports a distributed workforce. - **Impact at Scale**: Work with over 50 million music assets and some of the most iconic names in music history. - **Career Growth**: Opportunities across multiple divisions (Publishing, Distribution, Artist Services, Royalties, Marketing, Tech) with a clear career ladder. - **Culture**: Focus on modern, unencumbered approaches to business, advocating for creators and everyone in the business of music. ## Sources 1. [downtownmusic.com](https://downtownmusic.com/about/) 2. [downtownmusic.com](https://downtownmusic.com/leadership/) 3. [downtownmusic.com](https://downtownmusic.com/services/) 4. [greenhouse.io](http://job-boards.greenhouse.io/downtownmusic) ## Other roles at Downtown Music - [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-downtown-music-nashville-5ja72zzj88zp) — Nashville, TN - [Senior IT Support Engineer - 12 Month FTC](https://feeny.ai/job/senior-it-support-engineer-12-month-ftc-downtown-music-amsterdam-wy8heg5z2wrw) — Amsterdam, Netherlands