---
title: 'Global Customer Marketing Manager, San Francisco at Taxbit'
canonical: 'https://feeny.ai/job/global-customer-marketing-manager-san-francisco-taxbit-san-francisco-g3ptx7f44t09'
type: 'job'
last_seen: '2026-10-18'
---

# Global Customer Marketing Manager, San Francisco at Taxbit

- **Company:** Taxbit
- **Location:** San Francisco, CA
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/taxbit/jobs/6207116004

## Job description

Company

Founded by CPAs, tax attorneys, and engineers, Taxbit is the leading innovator automating global tax reporting for the digital economy. Taxbit's AI-enabled platform streamlines compliance related to digital assets, payments, and other financial transactions. Its unique combination of deep subject matter expertise and AI-forward technology have made it a fast-growing disruptor trusted by the world's leading fintechs, marketplaces, digital asset players, Big 4 accounting firms, traditional enterprises, and government agencies. Backed by top-tier Silicon Valley VCs, Taxbit's team is located across offices in San Francisco, New York, Seattle, Salt Lake City, London, Madrid, and Singapore.

Opportunity for Impact

Taxbit is seeking a Global Customer Marketing Manager to build and scale our customer marketing function globally. As a critical player in our marketing strategy,  you will engage our customers worldwide, and amplify Taxbit’s position as the trusted partner for global tax compliance. You will work closely with Sales, Customer Success and Subject Matter Experts, to bring together customers, industry influencers, regulators, and domain experts into a cohesive international community that drives engagement and insights. The ideal candidate is both strategic and hands-on, capable of building programs from the ground up while also translating customer engagement into high-impact storytelling, references, and market credibility.

## Key Responsibilities

- Build and own Taxbit’s customer marketing strategy, including customer storytelling, advocacy, and reference programs
- Leverage AI tools to scale customer marketing output without proportional headcount growth
- Identify and develop high-impact customer stories (case studies, testimonials, success narratives) that clearly articulate business value and ROI
- Partner closely with Sales and Customer Success and other departments to source customer champions and activate them across the buyer journey (references, events, content, and co-marketing) on a global scale
- Create compelling, sales-ready customer content tailored to key verticals (crypto, fintech, marketplaces, traditional financial institutions)
- Proficient with AI tools to speed up content drafting and personalization without sacrificing quality or brand voice
- Support customer-led events, panels, webinars, and roundtables to showcase customer success and strengthen market credibility
- Partner with Growth Marketing to ensure customer content is effectively integrated across campaigns and digital channels worldwide
- Track and measure the effectiveness of customer marketing initiatives across different regions, adjusting strategies as necessary to drive pipeline growth, deal velocity, and expansion
- Build strong relationships with key customers globally and serve as a trusted partner in shaping customer narratives and strategies

Required Qualifications

- 3+ years of experience in enterprise B2B marketing, with a focus on customer marketing or content marketing preferably in fintech
- Proven ability to develop compelling customer narratives that translate complex products into clear business value
- Strong cross-functional collaboration skills, with experience partnering closely with Sales, Customer Success, and Subject Matter Experts
- Excellent writing, storytelling, and content development skills with a bias for clarity and simplicity
- Ability to operate both strategically and tactically in a fast-paced, high-growth environment
- Familiarity with the digital asset, fintech, or financial services ecosystem is strongly preferred
- Strong project management skills with the ability to manage multiple priorities and stakeholders

## Compensation

The base salary range for this role is $115,000 - $150,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications.

## Benefits & Perks

- Competitive cash compensation (based on experience)
- Equity (RSUs)
- Competitive benefits package
- A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees and more
- Hybrid working model: 3 days in-office, 2 days WFH/flexible
- Monday team lunches, snacks and drinks
- Discretionary Time Off - enjoy the flexibility to rest, refuel, and recharge
- Paid parental leave to bond with your child
- Fertility Benefit
- Autonomous work and flexibility in how work is performed

Taxbit in the News

- [Bybit Collaborates with Taxbit to Ensure Seamless Financial Compliance for Global and EU Users](https://www.prnewswire.com/news-releases/bybit-collaborates-with-taxbit-to-ensure-seamless-financial-compliance-for-global-and-eu-users-302610053.html)
- [Taxbit Expands Global Platform to Power CARF/DAC8 Compliance at Scale](https://www.prnewswire.com/news-releases/taxbit-expands-global-platform-to-power-carfdac8-compliance-at-scale-302411671.html)
- [Taxbit Unveils Industry-First Global Reporting Platform, Bridging Digital and Traditional Finance](https://www.prnewswire.com/news-releases/taxbit-unveils-industry-first-global-reporting-platform-bridging-digital-and-traditional-finance-302304125.html)
- [Taxbit Wins the Digital Banker’s 2025 Digital Assets Award for Best Technology Solution Provider for Digital Assets - Tax & Compliance Automation](https://www.prnewswire.com/news-releases/taxbit-named-to-2024-deloitte-technology-fast-500-list-of-fastest-growing-companies-in-north-america-302313123.html)
- [Taxbit Named to 2024 Deloitte Technology Fast 500™ List of Fastest-Growing Companies in North America](https://www.prnewswire.com/news-releases/taxbit-named-to-2024-deloitte-technology-fast-500-list-of-fastest-growing-companies-in-north-america-302313123.html)
- [Taxbit Appoints Former OECD Advisor Colby Mangels as Global Head of Government Solutions](https://ffnews.com/newsarticle/paytech/taxbit-appoints-former-oecd-advisor-colby-mangels-as-global-head-of-government-solutions/)
- [Unlocking Compliance at Scale: CARF/DAC8 Reporting for Digital Asset Platforms](https://www.taxbit.com/webinars/unlocking-compliance-at-scale-carf-dac8-reporting-for-digital-asset-platforms/)

Disclaimers

- By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired.
- For US roles, employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company.  This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

## About Taxbit

## Company Overview
- **One-liner**: Taxbit provides automated tax compliance, information reporting, and regulatory software for digital assets, serving enterprises and government agencies.
- **Entity Type**: Private (Series B)
- **Headquarters**: Draper, Utah, USA (with offices in New York, San Francisco, Seattle, London, Madrid, and Singapore)
- **Founded**: 2018
- **Founders**: Austin Woodward (CEO), Justin Woodward (CTO), and Brandon Woodward

## Core Business
- Primary industry: Digital asset compliance and tax automation software
- Target customers: B2B — Fortune 500 companies, regulated financial institutions, crypto exchanges, and government agencies (e.g., IRS, FinCEN, DOJ)
- Mission: "Enable digital assets for the global economy, building software that advances trust, transparency, and compliance in a defining market."

## Products & Services
- **Enterprise Tax Solutions**: Automated crypto tax reporting and compliance for businesses, handling data ingestion, validation, and filing across 70+ jurisdictions.
- **Government Solutions**: Tools for law enforcement and regulators to track digital asset activity, analyze on- and off-chain flows, and manage seized assets with audit-ready outputs.
- **Information Reporting Platform**: Generates 100M+ tax forms annually (e.g., 1099s) for end-users, automating regulatory filings like FATCA and CRS.
- **Taxbit AI**: AI-powered compliance assistant providing verified expertise for tax and regulatory questions.

## Market Standing
- **Valuation**: Not publicly disclosed (last known Series B in 2022 at a reported $1.3B valuation — conflicting reports suggest a down round may have occurred; no official confirmation)
- **Key Metric**: Over $500B+ in digital asset transactions reconciled; 100M+ tax forms generated for end-users
- **Notable Investors/Partners**: Partners include PayPal, and the platform is trusted by Fortune 500 companies and regulators. Specific investors not listed in provided sources.
- **Growth Signals**: 200 total employees (as of latest data); 5 global offices; expanding internationally with offices in Madrid, London, and Singapore; hiring across engineering, sales, and security roles.

## Competitive Advantages
- **Built by CPAs and Tax Attorneys**: Product designed and tested by tax experts and former Big 4 partners, ensuring regulatory accuracy.
- **Regulatory Trust**: Embraced by government agencies (IRS, FinCEN, DOJ) for reliability and compliance.
- **Enterprise-Grade Scale**: SOC-audited security controls, handling massive transaction volumes across 70+ jurisdictions.
- **First-Mover in Niche**: Dominant player in the specialized digital asset compliance market, which has high barriers to entry.

## Strategic Focus
- **International Expansion**: Growing presence in Europe and Asia with new offices in Madrid, London, and Singapore.
- **AI Integration**: Launching Taxbit AI to enhance automation and user experience.
- **Deepening Government Relationships**: Continuing to serve as a trusted compliance partner for regulators and law enforcement.
- **Scaling Enterprise Sales**: Targeting Fortune 500 companies and large financial institutions.

## Why Work Here
- **Hybrid Work Model**: 3 days in-office, 2 days remote (with team lunches on Mondays)
- **Benefits**: Discretionary time off, paid parental leave, up to $500 wellness benefit, fertility benefit, up to $500 annual learning & development budget, modern 401(k) plan
- **Equity**: All employees receive equity — "a stake in Taxbit"
- **Engineering Culture**: Modern tech stack (React, Node.js, TypeScript, Python, Clojure, AWS Lambda, DynamoDB, Redis); roles include Forward Deployed Engineer, Cloud Security Engineer
- **Core Values**: Owner's mindset, win together, transparency, optimistic realists, focus on mission
- **Mission-Driven**: Opportunity to shape the future of digital asset compliance in a defining market

## Sources
1. [taxbit.com](https://www.taxbit.com/)
2. [taxbit.com/company/careers](https://www.taxbit.com/company/careers)
3. [taxbit.com/company/about-us](https://www.taxbit.com/company/about-us)
4. [builtin.com](https://builtin.com/company/taxbit)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/taxbit)

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