---
title: 'Global Learning Content & Delivery Specialist at Navan'
canonical: 'https://feeny.ai/job/global-learning-content-delivery-specialist-navan-berlin-e0hwtbz505c7'
type: 'job'
last_seen: '2026-11-10'
---

# Global Learning Content & Delivery Specialist at Navan

- **Company:** Navan
- **Location:** Berlin, Germany / Gothenburg, Sweden / London, United Kingdom
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-10
- **Apply:** https://navan.com/careers/openings?gh_jid=8330785

## Job description

The Learning and Development Specialist helps Navan deliver its strategic and operational objectives by turning the global learning strategy into practical, effective learning experiences.

As part of the Navan Core and Navan Signature Global Learning Team, you will represent learners and the Learning and Development team on key global projects. You will contribute to the learning strategy and roadmap, then design and deliver the learning content and activities within your scope. You will own the development of learning materials, support training delivery as needed, and maintain the learning management system.

Your work will help Global Service and Operations teams put our service philosophy into practice: We provide industry-leading service so our customers have an exceptional, seamless travel and expense experience, while achieving unparalleled efficiency.

What You’ll Do:

As part of the Learning and Development team, you’ll support the Customer Experience organization by:

- Partnering with learning content administrators and business stakeholders to build and deliver engaging new hire curricula and learning pathways for existing colleagues. Tailor learning to different learner profiles and business priorities, helping new hires reach competency efficiently without compromising quality.
- Developing and maintaining learning content, supporting training delivery as needed, and keeping the learning management system and learning portfolio up to date. Coordinate stakeholder reviews and sign-off before content is published.
- Working with the wider Learning and Development team and standards trainer to shape content plans and establish consistent formats and frameworks for learning across regions and delivery settings, including remote, hybrid, and in-person learning.
- Delivering effective training that meets different learner needs and supports successful outcomes across regions and learning environments.
- Conducting regular learning needs analyses and partnering with Navan Core and Navan Signature leaders to identify learning gaps and implement learning that reflects organizational needs and regional requirements.
- Building feedback loops across Global Operations and Service to encourage, capture, and act on feedback about learning content and delivery.
- Partnering with internal and external stakeholders, including CAPS and Product, to keep learning content current as products, regulations, sourcing strategies, and the travel industry change.
- Continuously developing your knowledge of Navan, travel industry standards, and customer experience practices to keep learning content accurate and relevant.

What We’re Looking For:

- Strategic learning partnership: Uses a strategic, analytical, and consultative approach to understand business needs and determine when learning is the right solution. Keeps programs aligned with business priorities and the global learning strategy.
- Learning design and delivery: Applies Learning and Development principles to create clear, engaging programs for different learning needs. Uses effective design, testing, and delivery practices to achieve the intended outcomes.
- Measurement and continuous improvement: Evaluates learning quality and impact, defines success measures with stakeholders, and uses performance data and learner feedback to improve programs and measure return on investment.
- Customer and travel expertise: Understands how learning supports customer experience. Has customer service experience in a contact center or customer-facing role, and experience in a TMC or business travel role covering air, rail, car, and hotel products. Has advanced working knowledge of Sabre and Amadeus.
- Facilitation and relevant experience: Communicates confidently and has experience presenting to and managing classes of 12 or more learners. Brings at least one year of experience in a Learning and Development Specialist or content role, and takes ownership of ongoing development.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

## About Navan

## Company Overview
- **One-liner**: Navan is the leading all-in-one, AI-powered business travel, payments, and expense management platform that makes corporate travel effortless for frequent travelers while giving finance teams full control.
- **Entity Type**: Public (ticker: **NAVN**, listed on Nasdaq Global Select Market in October 2025)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2015
- **Founders**: Ariel Cohen and Ilan Twig

## Core Business
- **Primary industry/industries**: Corporate travel management, expense management, travel technology, payments.
- **Target customers**: B2B – mid-market to enterprise companies; also SMBs.
- **Mission or purpose statement**: "Make travel easy for every traveler by being the best travel agency on the planet."

## Products & Services
- **Navan Travel**: AI-powered booking platform for flights, hotels, and ground transportation with extensive inventory access (including NDC content from 17+ airlines).
- **Navan Expense**: Automated expense management that categorizes and reconciles receipts, with real-time policy enforcement and integration with ERPs.
- **Navan Edge**: AI travel assistant (chat-based) that handles bookings and provides 24/7 human support.
- **Navan Rewards**: Incentive program that rewards employees for booking below budget.
- **Navan Connect (BYOC)**: Card-link technology that connects corporate cards from 250+ banks, enabling unified spend visibility.
- **Navan Corporate Cards**: Physical and virtual cards for payments.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results (post-IPO, real-time market cap available on exchanges).
- **Key Metric**: **Total Headcount** ~3,300 employees (as of 2026); **Number of customers** – thousands, including major enterprises like Heineken, Unilever, Wayfair, and Zoom.
- **Notable Investors/Partners**: Not listed in provided sources, but strategic partners include Amadeus (dual-GDS model) and major airlines via NDC.
- **Growth Signals**: Went public in October 2025; expanded globally through acquisitions of Comtravo (Germany), Resia (France), Tripeur (India), and Reed & MacKay (Europe); now operates 50 offices worldwide; first TMC to integrate AI across the entire platform.

## Competitive Advantages
- **AI-first platform**: First travel management company to embed AI across search, booking, expense reconciliation, and customer service.
- **All-in-one T&E**: Combines travel, expense, and payments in a single system, eliminating the need for multiple vendors.
- **Dual-GDS model**: Integrated with both Sabre and Amadeus, providing global coverage and competitive pricing.
- **NDC leader**: Offers access to 17 airlines’ New Distribution Capability content for better fares and inventory.

## Strategic Focus
- Continue leading in AI-powered travel and expense innovation.
- Expand corporate card and payments ecosystem (Navan Connect, external card linking).
- Deepen enterprise capabilities and global footprint (targeting mid-market and large multinationals).
- Drive user adoption through employee rewards and seamless mobile experience.

## Why Work Here
- **Work model**: Hybrid – 4 days per week in office (Palo Alto HQ and other global offices). Strong emphasis on in-person collaboration.
- **Culture**: Meritocratic, high-ownership, “high-talent density” environment. Values include extreme ownership, bias to action, “AI-first mindset”, and “seriously fun”.
- **Perks & Benefits**:
  - Flexible vacation (take time off as needed, manager coordination).
  - Paid parental leave (16 weeks birthing parent, 10 weeks non-birthing).
  - 401k, Employee Stock Purchase Plan (ESPP) with discount.
  - Medical, dental, vision, pet insurance.
  - Commuter benefits, in-office snacks and lunches, dog-friendly offices.
  - Headspace mental health subscription.
  - Navan personal travel discounts (employee leisure bookings at corporate rates).
  - Connectivity allowance (bi-weekly stipend for remote work).
- **Growth opportunities**: Rapidly scaling public company; teams across engineering, product, data science, travel operations, and R&D.

## Sources
1. [navan.com](https://navan.com/ – Product overview, platform details)
2. [navan.com/about](https://navan.com/about – Company history, mission, timeline, IPO)
3. [navan.com/careers](https://navan.com/careers – Culture, values, benefits, work model)
4. [builtin.com](https://builtin.com/company/navan – Headcount, offices, hybrid policy, perks)

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