---
title: 'Global Operations Specialist (6 month temp) at Match Group'
canonical: 'https://feeny.ai/job/global-operations-specialist-6-month-temp-match-group-vancouver-pyjtvbanwr6r'
type: 'job'
last_seen: '2026-09-08'
---

# Global Operations Specialist (6 month temp) at Match Group

- **Company:** Match Group
- **Location:** Vancouver, Canada
- **Compensation:** $40k–$50k
- **Work type:** hybrid
- **Posted:** 2026-08-04
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/matchgroup/978161cd-f678-4968-990f-f8f9757a258a

## Job description

Know where you belong!

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL).  We think the same is true for creating the best platforms, so we work together IRL 3 days/week.

Our Global Operations team, within the Trust and Safety org, is dedicated to supporting and protecting our user base. We are looking for a Global Operations Specialist to help us handle member escalations spanning trust & safety and support policy. Our Global Operations team investigates safety issues, abuse, bugs & app functionality issues on many of Match Group’s platforms, along with enforcing  Community Guidelines and Terms of Service.

How you’ll make an impact:

- Protect our ecosystem, prevent fraudulent activity, enforce our TOS, and help improve the user experience across multiple dating app platforms

- Investigate, troubleshoot, and drive our most sensitive, complex escalations to resolution, spanning topics across Trust & Safety and member support

- Investigate bug and app functionality reports and work with Engineering to help them resolve issues

- Collect user feedback on new product and feature rollouts

- Be comfortable dealing with high-pressure issues, gray areas, and policy/process changes

- Address sensitive content issues (graphic content, hate speech, etc.)

- Communicate & co-ordinate with cross-functional partners across Trust & Safety, Engineering, Comms, Marketing, Legal, outsourced partner teams and more

- Contribute to or own organizational projects and consistently drive process improvements to support the team’s goals and objectives.

We may be a Match if:

- Bachelor's degree or higher, or equivalent

- Minimum of 1+ years in a similar role

-

## Basic knowledge of Zendesk

- Ability to understand and summarize complex cases quickly

- Outstanding analytical skills and excellent judgment

- Highly flexible and adaptable

- Ability to multitask, keep up with large volumes of emails in a fast-paced environment

- Outstanding time management and prioritization skills

- Quick learner

- Great teammate

- Tech savvy

- Strong attention to details

- Passion for helping people

- Ability to use critical thinking and logic to isolate and resolve issues

## #LI-CENTRAL

## #LI-TM2

Why Match Group?

Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones.

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic.  Period.

If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage.

#MG

## About Match Group

## Company Profile: Match Group

Match Group is a publicly traded internet company that owns and operates a portfolio of dating and social connection apps, including Tinder, Hinge, Match.com, OkCupid, Plenty of Fish, Azar, Her, Meetic, and The League. The company focuses on helping people find meaningful relationships across diverse demographics and geographies.

### Status
**Public** – Ticker: MTCH (NASDAQ). IPO in 2015.

### Key Facts
- **Founded**: 2009 (as a spin-out from IAC)
- **Headquarters**: Dallas, Texas, USA (with 20 offices worldwide)
- **Employees**: 2,000+ globally (as of 2026)
- **CEO**: Spencer Rascoff (as of 2026)
- **Chairman**: Thomas J. McInerney

### Market & Financials
| Metric | Value | Date |
|--------|-------|------|
| Market Cap | ~$9.5B | 2026 |
| Annual Revenue (FY2025) | $3.5B | 2025 |
| Operating Income (FY2025) | $873M | 2025 |
| Net Income (FY2025) | $613M | 2025 |
| Q2 2026 Revenue | $853M | Quarter ended June 30, 2026 |
| Diluted EPS (Q2 2026) | $0.70 | 2026 |

*Sources: [LinkedIn](https://www.linkedin.com/company/matchgroup), SEC 10-Q filed Aug 5, 2026.*

### Notable Brands
- **Tinder** – flagship dating app
- **Hinge** – designed to be deleted (relationship-focused)
- **Match.com** – long-standing online dating site
- **OkCupid** – algorithm-driven matching
- **Plenty of Fish** – free messaging platform
- **Azar** – video-first social discovery
- **Her** – dating and community for LGBTQ+ women
- **Meetic** – European dating leader
- **The League** – curated, career-oriented dating

### Competitive Advantages
- **Portfolio breadth**: Brands serve different life stages and preferences, creating cross-platform user acquisition and retention.
- **Network effects**: Over 500 million matches per month; one-third of marriages in the U.S. begin on a Match Group app.
- **Global reach**: Available in 40+ languages across 190+ countries.
- **Data & AI**: Deep investment in matching algorithms, safety systems, and personalization.

### Strategic Focus
- **Safety & trust**: Strengthening user safety features (e.g., photo verification, background checks) and moderation tools.
- **AI-driven innovation**: Leveraging machine learning for better matches, fraud detection, and conversational assistance.
- **International expansion**: Growing in Asia (Azar), Latin America, and Europe.
- **Monetization**: Subscription tiers (e.g., Tinder Platinum, Hinge Preferred) and a la carte features.

### Why Work Here (from Careers Page)
- **Benefits**: Comprehensive medical, dental, vision; mental health support via Modern Health; ClassPass/Active & Fit memberships; 100% employer match on 401(k) up to 10% (capped at $10,000); Employee Stock Purchase Program; flexible PTO; generous parental leave; fertility and adoption benefits; pet insurance; annual training allowance.
- **Culture**: “1 Match Group” philosophy – Employee Resource Groups (ERGs) and cross-brand collaboration; emphasis on belonging and giving back through volunteer opportunities.
- **Career growth**: Internal mobility across brands and functions; access to Udemy and ongoing learning resources.
- **Work environment**: Hybrid/remote flexibility depending on role; global teams spanning 20 offices across 19 countries.

### Sources
1. [Match Group Careers](https://mtch.com/careers/)
2. [Match Group About](https://mtch.com/about/)
3. [Match Group Life at Match Group](https://mtch.com/careers/life-at-match-group/)
4. [Match Group Open Positions (Lever)](https://jobs.lever.co/matchgroup)
5. [Match Group LinkedIn](https://www.linkedin.com/company/matchgroup)

## Other roles at Match Group

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- [Policy Analyst](https://feeny.ai/job/policy-analyst-match-group-dublin-zamnxjrcw41s) — Dublin, Ireland
- [Staff Product Manager](https://feeny.ai/job/staff-product-manager-match-group-vancouver-1az2348a0jn6) — Vancouver, Canada
- [Product Data Analyst](https://feeny.ai/job/product-data-analyst-match-group-tokyo-et3eaa1mdmga) — Tokyo, Japan
- [Software Engineer II, iOS](https://feeny.ai/job/software-engineer-ii-ios-match-group-palo-alto-fb4m91qjp0dz) — Palo Alto, CA
- [Software Engineer II, Android](https://feeny.ai/job/software-engineer-ii-android-match-group-palo-alto-ahmadtt98rk6) — Palo Alto, CA
- [Senior Accountant](https://feeny.ai/job/senior-accountant-match-group-tokyo-07nysknj8rpf) — Tokyo, Japan
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- [Content Strategist](https://feeny.ai/job/content-strategist-match-group-dublin-mht18hewfyy0) — Dublin, Ireland
- [Senior Recruiter](https://feeny.ai/job/senior-recruiter-match-group-dublin-hr3mxf5tmahm) — Dublin, Ireland