---
title: 'Global Partner Coordinator at Netspend'
canonical: 'https://feeny.ai/job/global-partner-coordinator-netspend-austin-0yamtgwrnp55'
type: 'job'
last_seen: '2026-09-22'
---

# Global Partner Coordinator at Netspend

- **Company:** Netspend
- **Location:** Austin, TX
- **Employment:** full-time
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-22
- **Apply:** https://jobs.ashbyhq.com/netspend-careers-page/134eaf06-8612-49c8-b741-c60104a5f9b2

## Job description

About the Company: Netspend Corporation is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Netspend's financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since our founding in 1999 by industry pioneers, Netspend products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide. A Netspend Global Partner Coordinator, is part of the support team that provides information to our global partners in a professional and timely manner. The professional and resourceful leaders who fill this role will support internal Netspend employees and our partnership network as they expertly navigate multiple tools to resolve the issues presented through calls, chats or emails. Work varies and includes things like handling escalations, assisting tellers with tool navigation, answering process questions, setting up partner tools with what they need to conduct business, pulling invoice information for accounting, working fraud emails to freeze funds before bad actors can steal them or even assisting leadership with ad hoc projects. This wide variety of functions keeps OPS’s connected to contacts in multiple departments and highly (visible and) valued within Netspend. OPS’s communicate clearly and efficiently, track multiple partner and client issues, and keep leadership alert to knowledge or training concerns they identify. They take ownership by working issues presented to either group via email or phone. This team closely works together to cover 100% of all responsibilities daily and stays flexible to work any of the hours Partner Services is open to support their peers and the business. Position Requirements:

- Bilingual Spanish speaker (required)
- To be successful, a Netspend Partner Coordinator must possess strong written and verbal communications skills
- Duties require organizational skills and attention to detail including time management and multitasking skills because you may be given several different tasks at a time
- Ability to stay on task with minimal supervision is required
- Experience de-escalating people, superior soft skills and ability to think outside the box are desired as well as someone who actively looks to continuously grow their skills, knowledge and abilities
- This position fits someone best who owns the business and wants to grow within Netspend
- Ability to work onsite in our office in Austin, Texas
- For this role, a high school education is required, and university level course work is appreciated
- Per Netspend’s Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws
- Netspend’s Recruiting team is based in Austin, Texas. As such, please submit your resume in English

## About Netspend

## Company Overview
- **One-liner**: Netspend provides prepaid debit card and digital banking solutions, focusing on financial inclusion for underserved consumers and BaaS partnerships.
- **Entity Type**: Private (subsidiary of Ouro Global, Inc., a privately held fintech holding company)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 1999
- **Founders**: Not individually listed in public sources; original founders returned to lead Ouro in 2023

## Core Business
- Primary industry: Financial Services (Prepaid Debit, Digital Banking, Banking-as-a-Service)
- Target customers: B2C (underbanked consumers) and B2B (enterprise partners for co-branded and white-label payment solutions)
- Mission or purpose: "Deliver financial empowerment solutions globally" through innovation and inclusion, expanding access to financial tools

## Products & Services
- **Netspend Prepaid Debit Cards**: Reloadable prepaid cards available online, via mobile apps, and at over 100,000 retail locations (including convenience stores, grocers, pharmacies). Supports direct deposit, savings, and mobile check deposit.
- **Netspend Paycard**: Employer-sponsored payroll card solutions for companies and tips distribution.
- **Banking-as-a-Service (BaaS)**: White-label and co-branded debit/prepaid programs for lifestyle, sports, entertainment, and consumer brands via an open technology platform.
- **Netspend Savings Account**: High-yield savings option linked to the prepaid account (FDIC-insured).
- **Cross-Border Payments**: Money movement services (mentioned under Ouro).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company). Was acquired by TSYS in 2013 for $1.4B; later part of Global Payments; now independent under Ouro.
- **Key Metric**: Annual Revenue of $580M (LinkedIn estimate, likely pre-2023) – not publicly confirmed.
- **Notable Investors/Partners**: Parent Ouro is privately backed; historical investors include IA Capital Group. Key partners: Pathward (issuer bank), Visa, and 130,000+ reload points nationwide.
- **Growth Signals**: Rebranding to Ouro in 2023, expansion into new verticals (cross-border, BaaS), active hiring (17 open roles at Netspend as of mid-2026), headcount growth of +6.8% monthly per LinkedIn (though Ouro parent shows decline). Fortune coverage of founders’ comeback plan to "make it the leader in the industry."

## Competitive Advantages
- **National retail network**: Over 100,000 distribution and 130,000 reload points – a hard-to-replicate physical footprint.
- **Two decades of trust**: Serving millions of consumers since 1999, with billions in transaction volume processed.
- **BaaS platform**: Open technology stack enables rapid integration for large brands (co-branded/white label).
- **Consumer focus**: Deep understanding of underbanked user base, driving product innovation for financial inclusion.

## Strategic Focus
- **Geographic expansion**: Growing international footprint (offices in India, Spain, Philippines, Australia, etc.).
- **New products**: Cross-border payments, digital account services, and enhanced loyalty solutions.
- **Partnerships**: Deepening co-branded relationships and BaaS deals with major consumer brands.
- **Technology modernization**: Investing in cloud, mobile, and data analytics (open roles in DevOps, Snowflake, mobile engineering).

## Why Work Here
- **Culture**: Described as "innovation, entrepreneurship, empowerment" with a focus on customer-centricity and operational excellence.
- **Work Policy**: On-site in Austin, TX (BuiltIn reports "OnSite Workspace") and also a significant office in Noida, India. Remote or hybrid options are not highlighted.
- **Perks**: Not detailed in search results; company provides standard benefits. Indeed work wellbeing score is "Below average" (67/100) based on 61 responses, with mixed reviews on culture and compensation (3.1/5 on Glassdoor equivalent).
- **Engineering culture**: Heavy technical hiring (Head of Architecture, Software Engineers, DevOps). Strong alumni pipelines from TSYS, Global Payments, Dell, Apple. Opportunity to work on large-scale payment processing and BaaS platforms.
- **Growth Opportunity**: The company is in a "rebirth" phase with founders back, strategic growth targets, and new product verticals – potentially high impact for early employees.

## Sources
1. [Ouro Careers page](https://www.ouro.com/careers)
2. [LinkedIn – Netspend](https://www.linkedin.com/company/netspend)
3. [Built In – Netspend](https://builtin.com/company/netspend)
4. [Indeed – NetSpend Careers](https://www.indeed.com/cmp/Netspend)
5. [LinkedIn – Ouro](https://www.linkedin.com/company/ouroglobal)

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