--- title: 'Global People Experience Specialist (Global Mobility) - New York City at Rocket Travel, Inc.' canonical: 'https://feeny.ai/job/global-people-experience-specialist-global-mobility-new-york-city-rocket-travel-dx0w5btyybp2' type: 'job' last_seen: '2026-10-31' --- # Global People Experience Specialist (Global Mobility) - New York City at Rocket Travel, Inc. - **Company:** Rocket Travel, Inc. - **Location:** New York, NY - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-10-31 - **Apply:** https://job-boards.greenhouse.io/rocketmiles/jobs/8281422 ## Job description The Opportunity We are looking for a Global People Experience Specialist to support employees and new hires across the USA, EU, and Singapore. In this role, you will manage local global mobility, immigration, relocation, and onboarding activities in your assigned geography. You will coordinate with employees, hiring managers, internal stakeholders, and third-party vendors to ensure smooth and timely employee experience. You will also support local People Operations and compliance activities that require in-country action. This role is ideal for someone who is highly organized, detail-oriented, service-minded, and comfortable managing multiple cases and stakeholders in an international environment. In This Role, You Will Handle Global Mobility & Immigration cases relocating to your assigned geography  Manage mobility cases, including visas, relocations, renewals, and cancellations.  Ensure cases are completed accurately, on time, and in line with regulatory requirements.  Maintain accurate records and escalate risks or delays affecting relocation or start dates. Vendor & Case Management  Partner with immigration, relocation, and other third-party vendors to deliver required services.  Coordinate stakeholders, track case progress, and follow up on outstanding actions.  Monitor vendor service quality, resolve issues, and ensure timely support for the employees. New Hire Onboarding Experience  Coordinate onboarding and Day 1 logistics for new hires and conduct new hire orientation.  Ensure new hires have the information, access, equipment, and support needed to start successfully on site. Internal  Communicate with new hires before Day 1 and provide guidance on mobility and onboarding requirements.  Respond to employee questions and act as the local point of contact throughout the onboarding process. Local People Operations & Compliance  Support local People Operations, statutory, regulatory, and employment-related ## requirements  Maintain compliance records and escalate potential risks or issues Process Improvement & Team Collaboration  Identify opportunities to improve processes where possible.  Share local insights and contribute to consistent processes across the USA, EU, and Singapore.  Support process documentation, knowledge sharing, and other People Operations activities as required. ## What you’ll Need to Succeed  5+ years of people operations, employee engagement, or Global Mobility & immigration- related working experience  Experience coordinating multiple stakeholders and working with third-party vendors  Experience managing cases, processes, or employee support activities independently  Strong organizational and time-management skills, with the ability to manage multiple cases and deadlines.  Excellent communication and interpersonal skills, with a strong service-oriented mindset.  Ability to work effectively with international employees, local hires, hiring managers, vendors, and cross-functional teams.  High attention to detail and the ability to manage sensitive employee information with discretion.  Proactive problem-solving skills and the ability to follow up, escalate, and drive actions to completion.  Ability to work independently while collaborating effectively with a manager and team based in another location.  Professional fluency in English, both written and spoken  Ability to manage priorities and remain effective in a fast-paced, international environment. It Would Be Great if You Also Have  Knowledge of local onboarding, immigration, employment, or compliance processes.  Experience delivering new hire orientation or employee-facing presentations  Experience using Workday, Greenhouse, ServiceNow, and Zendesk  Experience supporting local statutory or regulatory requirements.  Familiarity with working across different time zones and cultures. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant. The range for the NYC-metro area is: $91,445 - $101,606 E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) (English/Spanish) and [IER Right to Work Poster](https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf) (English/Spanish) Diversity at Rocket Travel by Agoda Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. Note on general employment requirements Candidates should be authorized to accept employment in the US from any employer and must be able to work a hybrid work schedule with 2-3 days per week in the stated physical office (unless otherwise indicated). ## Equal Opportunity Employer At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy E-Verify Program Participant We are an E-Verify employer – meaning that your Form I-9 information will be provided to the federal government to confirm that you are authorized to work in the U.S. For more information, please view: [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) (English/Spanish) and [IER Right to Work Poster](https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf) (English/Spanish) ## About Rocket Travel, Inc. ## Company Overview - **One-liner**: Rocket Travel by Agoda is the B2B strategic partnerships arm of Agoda, a Booking Holdings company, that builds customized travel loyalty platforms and distribution solutions for global brands. - **Entity Type**: Private (subsidiary of Booking Holdings, which is publicly traded on NASDAQ under ticker BKNG) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2013 (launched as Rocketmiles.com) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Travel technology / travel loyalty solutions - **Target customers**: B2B – airlines, financial services, telecommunications, and other large brands seeking to offer travel rewards; also serves hotels and accommodation providers via distribution and rate integrity tools. - **Mission statement**: “To reward every traveler’s journey by being the fastest and best partner to the world’s leading companies.” ## Products & Services - **White Label Platform**: A fully branded travel storefront that companies can use to run advanced loyalty programs – no rigid templates, uses premium supply and flexible rewards. - **Accommodation API**: Provides access to 31M+ lodging listings across 220+ countries and territories; claimed to meet or beat competitors 98.4% of the time. - **Global Distribution Network**: Enables partners to sell inventory on Agoda, Booking.com, Priceline, and 70,000+ affiliates in one step. - **Affiliate Partnerships**: Monetize audience via commission-based travel bookings. - **Performance Advertising**: High‑impact placements leveraging rich intent data to drive bookings. - **Rate Integrity / Wholesale Distribution Control**: Tools for hotels to monitor and enforce rate parity across distribution channels. ## Market Standing - **Valuation / Market Cap**: Not disclosed (subsidiary); Booking Holdings market cap is ~$150B+. - **Key Metrics**: Estimated annual revenue of $4.8M; total funding of $8.5M (Seed $2M in April 2013, Series A $6.5M in January 2014). - **Notable Investors / Partners**: Initial investors from 2013/2014 (not all named); parent company Booking Holdings; over 6,500 partner brands including airlines, financial services, and telecoms. - **Growth Signals**: LinkedIn follower growth of +28.9% year‑over‑year (10,995 followers); 16% user base growth and 12% increase in bookings per customer reported; operates in 15 countries; 124 employees. ## Competitive Advantages - **Booking Holdings ecosystem**: Access to the world’s largest online travel inventory (Agoda, Booking.com, Priceline) and deep market intelligence. - **Proven partner network**: Trusted by 6,500+ global brands across airlines, financial services, and telecommunications. - **Flexible, data‑driven technology**: API that frequently beats competitors on pricing and availability; agile approach to customization. - **Rate integrity solutions**: Real‑time visibility and enforcement capabilities to resolve rate leakage. ## Strategic Focus - Expand loyalty and white‑label travel programs for enterprise partners. - Strengthen rate parity and wholesale distribution controls for hotel partners. - Leverage Asia‑based supply and demand growth (Agoda’s strength). - Continuous investment in data science and measurement to optimize partner performance (e.g., repeat purchase rate growth, ROAS improvements). ## Why Work Here - **Culture values**: “Take ownership and make a difference,” “Be a scientist, experiment and measure,” “Move fast and be efficient,” “Rise together,” “Be direct and respectful,” “Do things the right way,” “Take moonshots.” - **Remote/hybrid policy**: Global company with remote and in‑person teams; offices in Chicago, New York, Bangkok, Bogotá, Kuala Lumpur, Manila, and Cebu. - **Benefits**: Competitive compensation, professional development, flexible work schedules, wellness programs, company‑sponsored travel, paid company holidays. - **Engineering & data focus**: Heavy emphasis on using data to support decisions, testing, and experimentation; roles in software engineering, product management, marketing analytics, and data science. ## Sources 1. [Rockettravel.com](https://www.rockettravel.com/) 2. [About Us | Rocket Travel by Agoda](https://www.rockettravel.com/about-us/main) 3. [Careers | Rocket Travel by Agoda](https://www.rockettravel.com/about-us/careers) 4. [LinkedIn – Rocket Travel by Agoda](https://www.linkedin.com/company/rocket-travel-inc-) 5. [Greenhouse – Jobs at Rocket Travel, Inc.](https://job-boards.greenhouse.io/rocketmiles/jobs/6681459) ## Other roles at Rocket Travel, Inc. - [Partner Manager](https://feeny.ai/job/partner-manager-rocket-travel-inc-chicago-8bsc0hvxa3ag) — Chicago, IL - [Data Analyst - 6 months contract (No relocation)](https://feeny.ai/job/data-analyst-6-months-contract-no-relocation-rocket-travel-inc-bangkok-w7q2ekjndtdx) — Bangkok, Thailand - [Project Management Associate - Rocket Travel By Agoda (1 year contract, Bangkok, Based)](https://feeny.ai/job/project-management-associate-rocket-travel-by-agoda-1-year-contract-bangkok-ma2yce77xf56) — Bangkok, Thailand - [Compliance Program Manager](https://feeny.ai/job/compliance-program-manager-rocket-travel-inc-chicago-9jm2dkm5cqhk) — Chicago, IL - [Executive Assistant](https://feeny.ai/job/executive-assistant-rocket-travel-inc-orlando-2vy8wnrjyq09) — Orlando, FL - [Marketing Consultant (Rocket Travel by Agoda)](https://feeny.ai/job/marketing-consultant-rocket-travel-by-agoda-rocket-travel-inc-chicago-xseqx9vbtpf8) — Chicago, IL / New York, NY - [Senior Marketing Analyst (Rocket Travel by Agoda)](https://feeny.ai/job/senior-marketing-analyst-rocket-travel-by-agoda-rocket-travel-inc-chicago-ewanhh9zqc1k) — Chicago, IL / New York, NY - [Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)](https://feeny.ai/job/senior-product-manager-white-label-loyalty-partners-rocket-travel-by-agoda-x04ww3835pzx) — Chicago, IL - [Manager, Partner Growth Marketing (Rocket Travel by Agoda)](https://feeny.ai/job/manager-partner-growth-marketing-rocket-travel-by-agoda-rocket-travel-inc-v0kfrte8n97h) — Chicago Il/ New York, NY