---
title: 'Graduate Product Tester at Kogan.com'
canonical: 'https://feeny.ai/job/graduate-product-tester-kogan-com-south-melbourne-hnxs655ey7c8'
type: 'job'
last_seen: '2026-10-29'
---

# Graduate Product Tester at Kogan.com

- **Company:** Kogan.com
- **Location:** South Melbourne, Australia
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.lever.co/kogan/ef7bc25b-2238-468b-a48a-d335bbe9b1d2

## Job description

We're looking for an inquisitive and solutions focused team member to help drive the Kogan.com customer experience. An e-Commerce industry leader, this role is a terrific stepping stone into a career with longevity and continual development.

Our Product Testers play a key role in delivering our customers a quality product, by conducting usability testing on a broad range of Kogan.com products and providing accurate reporting to ensure the quality and safety of the product, in line with Kogan.com and Australian Industry standards. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business.

This is a great opportunity for a recent graduate to kick off their career, working in a dynamic, fast-paced and innovative space and providing exposure to how a growing, ASX listed business runs.

In this role you'll be responsible for:

- Completing usability testing on a wide range of electrical and non-electrical products
- Breaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of components
- Sharing reports and finding with relevant internal and external stakeholders, and suppliers
- Providing advice on the relevant AS/NZS standards for tested products
- Suggesting improvements and any changes that should be implemented in products being evaluated or existing range where applicable
- Collaborating with other departments to provide solutions and fixes to any identified problems across our product range
- Working with the product and Support teams to confirm identified issues are resolved in updated samples and software that is provided
- Ensuring that the testing area is maintained, kept clean and free from any Occupational Health & Safety hazards.

To be successful in this role, you should be:

- University Degree qualified in a relevant field (Mechanical Engineering, Electronic Engineering, Electrical Engineering or similar)
- Previous experience in an internship or work experience capacity within Product Testing will be highly regarded
- An exceptional problem solver with strong attention to detail
- Tech-savvy and have an ability to use various cloud-based tools in daily work to improve efficiency and productivity
- Comfortable building and maintaining effective relationships, through exceptional communication and engagement
- Ready to challenge, be challenged, and work within our highly disruptive business model.

Why Kogan.com?

- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry  with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more

To apply

Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.

Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.

Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!

## About Us

We’re Kogan.com, Pioneers of eCommerce in Australia.

At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future,  and get to do it with a great team culture and benefits!

Join Kogan.com to master your craft, do your best work, make a real difference and work with the best.  At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.

Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights

## About Kogan.com

## Company Overview
- **One-liner**: Kogan.com is a vertically integrated Australian eCommerce company that offers a wide range of products and services, positioning itself as the largest pure play online retailer in Australia and New Zealand.
- **Entity Type**: Public (ASX: KGN)
- **Headquarters**: Melbourne, Australia (implied by Australian operations; exact city not specified in sources)
- **Founded**: 2006
- **Founders**: Ruslan Kogan (widely known as founder, though not explicitly stated in provided sources)

## Core Business
- **Primary Industry**: E-commerce / Online Retail
- **Target Customers**: B2C (consumers across Australia and New Zealand), with a marketplace model also serving sellers (B2B)
- **Mission/Purpose**: To make the most in-demand products and services more affordable and accessible. [careers.kogan.com](https://careers.kogan.com/)

## Products & Services
- **Kogan Retail**: Flagship online store (kogan.com) plus other retail brands: DickSmith.com.au, MattBlatt.com.au, Brosa, and Mighty Ape. Offers millions of products across electronics, furniture, appliances, and more.
- **Kogan Marketplace**: Curated platform allowing third-party sellers and distributors to access Kogan’s customer community, with an Advertising Platform for seller promotion. [annual report](https://cdn-api.markitdigital.com/apiman-gateway/ASX/asx-research/1.0/file/2924-02857866-3A651639)
- **Kogan Mobile**: Mobile virtual network operator (MVNO) in partnership with TPG.
- **Kogan Travel**: Online travel booking service.
- **Kogan Energy**: Energy retail services.
- **Kogan Internet**: Broadband internet services.
- **Kogan Insurance**: Insurance products in partnership with NAB.
- **Kogan FIRST**: Subscription membership offering exclusive deals, discounts, and rewards. Over 502,000 subscribers as of June 2024. [annual report](https://cdn-api.markitdigital.com/apiman-gateway/ASX/asx-research/1.0/file/2924-02857866-3A651639)

## Market Standing
- **Valuation/Market Cap**: Not publicly available from provided sources (public company; real-time market cap can be obtained from ASX, but not included in search results)
- **Annual Revenue**: $488.1 million (reported by LinkedIn, likely fiscal year data) [linkedin.com](https://linkedin.com/company/kogan)
- **Key Metric (Private)**: N/A (public company)
- **Notable Investors/Partners**: TPG (for Kogan Mobile), NAB (for Kogan Insurance). No funding round data (public company).
- **Growth Signals**: Expansion into services (energy, internet, insurance); launch of Advertising Platform for Marketplace sellers; 2.6 million active customers and 502,000+ Kogan FIRST subscribers as of June 2024. [annual report](https://cdn-api.markitdigital.com/apiman-gateway/ASX/asx-research/1.0/file/2924-02857866-3A651639)

## Competitive Advantages
- **Vertically Integrated Model**: Combines technology, data analytics, sourcing, and logistics to control the value chain and offer competitive pricing.
- **Exclusive Brands**: Market-leading private label capabilities that complement third-party brands.
- **Data-Driven Culture**: Heavily analytical approach to product selection, pricing, and customer experience, as reflected in hiring and operational processes. [careers.kogan.com/how-we-hire](https://careers.kogan.com/how-we-hire)
- **Scalable Platform**: Marketplace and advertising platform create additional revenue streams and network effects.

## Strategic Focus
- **Service Portfolio Expansion**: Continuing to add everyday essential services (mobile, travel, energy, internet, insurance) to increase customer lifetime value.
- **Marketplace & Advertising Growth**: Scaling the curated marketplace and advertising platform to attract more sellers and drive incremental sales.
- **Customer Base Growth**: Growing Kogan FIRST membership and active customer count through data-driven marketing and value proposition.

## Why Work Here
- **Culture**: Data-driven, analytical, and problem-solving environment. Emphasis on logical thinking and continuous improvement. [careers.kogan.com](https://careers.kogan.com/)
- **Work-Life Balance**: Flexible working arrangements available.
- **Perks & Benefits**:
  - Exclusive discounts on Kogan products
  - Free Kogan FIRST membership
  - Health & wellness benefits (free yoga, Pilates, event participation)
  - Career development opportunities and professional learning budget
  - Team referral program with generous bonuses
  - Community engagement and volunteering opportunities
  - Performance and loyalty awards
- **Office Environment**: Office-based with pop-up food trucks, pool table, and table tennis. *Note: The company does not offer remote-only/virtual positions.* [careers.kogan.com/how-we-hire](https://careers.kogan.com/how-we-hire)
- **Hiring Process**: Analytical testing (for all candidates), psychometric and technical testing for some roles; two-stage behavioral interviews; cover letter required. Equal opportunity employer.

## Sources
1. [careers.kogan.com](https://careers.kogan.com/)
2. [linkedin.com/company/kogan](https://linkedin.com/company/kogan)
3. [jobs.lever.co/kogan](https://jobs.lever.co/kogan)
4. [Annual Report (FY2024)](https://cdn-api.markitdigital.com/apiman-gateway/ASX/asx-research/1.0/file/2924-02857866-3A651639)
5. [careers.kogan.com/how-we-hire](https://careers.kogan.com/how-we-hire)

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