---
title: 'Graduate Technical Account Management - Austin, TX at Fospha'
canonical: 'https://feeny.ai/job/graduate-technical-account-management-austin-tx-fospha-austin-89p6j1dbd9tj'
type: 'job'
last_seen: '2026-09-10'
---

# Graduate Technical Account Management - Austin, TX at Fospha 

- **Company:** Fospha 
- **Location:** Austin, TX
- **Posted:** 2026-07-29
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/fosphamarketing/jobs/8093892

## Job description

Fospha is the measurement system enterprise retail and ecommerce brands run their business on. We give marketing teams one clear, daily view of what's actually working - across every channel and everywhere they sell, from their website to Amazon and TikTok Shop - down to the level of a single ad or piece of creative. It replaces guesswork and gut feel with a number marketing, finance and agencies can all trust and act on.

Brands including Dyson, Gymshark and Lululemon use Fospha up to 25 times a day to decide where budget should move next. We've spent over a decade building this, with more than $40 billion in marketing spend now optimised through the platform - and we're scaling fast across London, Mumbai and Austin.

## About the role

Fospha builds marketing measurement products for ecommerce brands — attribution, marketing mix modelling, incrementality testing, and brand impact measurement. Technical Account Management owns the applied end of that on the implementation side: driving onboarding speed and quality, and configuring and troubleshooting client account setups so what clients see in the platform holds up.

This is the entry point into the function, and it is a hands-on one. You'll work on live client onboarding and post-go-live implementation from the start, learning SQL to query client data yourself, and you'll be the first person spotting the risk — a stalled setup, a configuration issue, a technical query — before it threatens adoption or renewal. It's a role for someone who wants to learn the technical side of client delivery properly, in a business where getting the implementation right is the product rather than a side project.

What you'll be doing:

- Driving onboarding speed and quality — you'll be the person making sure clients get value fast, and get it right
- Managing post-go-live implementation requests for our enterprise and growth clients, configuring changes to their live systems
- Querying our database - learning SQL to query Client's data and solve problems (no previous experience required!).
- Getting hands-on with the product — assessing, configuring, and troubleshooting client account setups using your growing technical knowledge
- Spotting risk early — flagging anything that could threaten adoption or renewal before it becomes a problem
- Building real relationships — you'll be on client calls regularly, and confident, clear communication will become second nature
- Working cross-functionally — partnering with Account Management, Partnerships, Marketing Science and Product and your wider team to keep everyone aligned on onboarding progress
- Using AI to work smarter — we actively want you experimenting with our Gen AI tools to find better, faster ways of working

In addition to your core responsibilities, we expect you to be excited by the opportunity Gen AI brings and find new ways of working utilising our Gen AI hub to increase our efficiency

The Centre of Excellence

The Centre of Excellence is Fospha's early-careers programme that develops ambitious, high-performing talent through focused training, hands-on experience and cross-functional exposure. Starting in Customer Teams, you'll gain foundational experience while being prepared for future opportunities across the organisation. The programme operates on the following principles:

- Individual Responsibility from the Get-go: You will quickly be responsible for the success of your work, able to make an individual impact early in your career
- Work alongside SLT at Leading Businesses: You will be engaging with Senior Leadership and C-Level executives at the leading retail brands, getting exposure to how the top companies operate
- Become a Customer Facing Expert: You will be working directly with customers, often meeting them and developing your ability to create strong interpersonal relationships
- Cross-Functional Exposure: we offer unique opportunities to learn from and collaborate with every department in the business — many daily
- Comprehensive Training: In addition to the extensive on-the-job learning opportunities, you'll receive a broad and blended in-person training curriculum covering essential topics such as Business Storytelling, Account Management, Market Research & Product and Financial Management
- Real Mentorship: Regular one-to-ones, feedback, and career conversations with people invested in your progression, not just your output
- Career Development: High performers have clear opportunities to quickly advance their careers at Fospha — whether progressing within Customer Teams toward strategic and/or management roles or moving into other departments that align with their skills and interests
- Modern Tools: Hands-on exposure to Gen AI tooling through our Gen AI hub, so you're building modern, AI-fluent ways of working rather than legacy processes

What can we offer you?

- Be part of a leading global venture builder, [Blenheim Chalcot](https://blenheimchalcot.com/blog) and learn from the incredible talent in BC
- Be exposed to the right mix of challenges and learning and development opportunities
- Competitive salary + OTE
- 14 days PTO plus an additional 11 federal public holidays
- Your birthday off!
- Daily office snacks and treats!
- 401k

## What we're looking for

- Curious and proactive — you ask "why" and go find the answer
- A STEM or Economics graduate (or equivalent analytical background)
- Motivated by solving problems methodically, not just ticking boxes
- A confident communicator, both written and verbal
- Interest in learning SQL
- Someone who builds trust easily, with clients and colleagues alike
- Comfortable in the detail — Excel-proficient and not afraid of data
- Organised enough to juggle multiple client priorities without dropping the ball
- Genuinely excited about where AI and emerging tech are taking this industry

## Our Values and Principles

You will be able to demonstrate examples of our core principles:

- Seek inclusion & diversity: We create an environment where everyone feels welcome, and people are encouraged to speak and be heard
- Work Hard, Work Well, Work Together: We take responsibility for making things happen, independently and together; we help colleagues in need and close loops, making sure our work is complete and has lasting impact
- Grow: We are proactive, curious and unafraid of failure
- Customer at the heart: We care about the customer, feel their pain and love building product that solves their biggest problems
- Candour with caring: We deliver candid feedback with kindness and receive it with gratitude

## About Fospha 

## Company Overview
- **One-liner**: Fospha provides a full-funnel marketing measurement operating system for retail commerce, enabling brands to measure and optimise the impact of every impression and click across channels and marketplaces.
- **Entity Type**: Private (backed by venture builder Blenheim Chalcot; post-seed/revenue-stage with 200+ customers)
- **Headquarters**: London, United Kingdom (with offices in the US and across three continents)
- **Founded**: 2014
- **Founders**: Founded by Blenheim Chalcot; led by CEO Sam Carter

## Core Business
- **Primary industry**: Marketing measurement & analytics (SaaS for retail commerce)
- **Target customers**: B2B – mid-market to enterprise retail brands (DTC, Amazon, TikTok Shop, etc.) such as Gymshark, Huel, and Dyson
- **Mission or purpose**: To give brands the confidence to spend their full-funnel budgets and drive long-term profitable growth by providing transparent, privacy-safe, daily measurement.

## Products & Services
- **[Daily MMM (Core & Beam)](https://www.fospha.com/)**: Always-on Media Mix Model delivering impression-led, full-funnel measurement at daily and ad-level granularity. Deterministic, correlative, and causal models working together (ensemble methodology).
- **[Prism – Automated Budget Optimisation](https://www.fospha.com/)**: Bayesian saturation curves and marginal return forecasts that automatically shift budgets away from underperforming campaigns, improving channel efficiency.
- **[Halo – Marketplace Measurement](https://www.fospha.com/)**: Incremental models that quantify how paid media drives sales across Amazon, TikTok Shop, and retail marketplaces, capturing cross-channel halo effects.
- **[Glow – Brand Measurement](https://www.fospha.com/)**: Causal reasoning models to prove the revenue impact of brand-building spend.
- **[Fospha AI](https://www.fospha.com/)**: In-dashboard conversational AI (marketing strategist) and MCP integration allowing teams to query data via Claude, ChatGPT, etc.
- **[Science & Strategy Squad](https://www.fospha.com/about-fospha)**: Dedicated measurement experts running incrementality tests, standalone MMMs, and setting the learning agenda.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over $2.5 billion in marketing spend under management (as of 2025); 200+ customers across 26 countries
- **Notable Investors/Partners**: Founded and backed by **Blenheim Chalcot**; certified partner of **Meta, TikTok, and Snapchat**; customers include Gymshark, Huel, Dyson
- **Growth Signals**: 
  - 150+ employees across three continents (London, US, and other offices)
  - $2.5bn spend under management (up from earlier $4bn claim – likely cumulative milestone)
  - Acquisitions: iJento (web analytics, 2016) and another unnamed acquisition
  - Expanded to 200+ customers and three continents by 2025
  - Launched Fospha Pro (full-funnel MTA/MMM + predictive planning) and integrated AI capabilities

## Competitive Advantages
- **Glass-box transparency**: Every model layer, validation metric, and decision rule is visible to clients – no black boxes.
- **Privacy-first from day one**: Moved away from pixel-based tracking over a decade ago; compliant with GDPR, CCPA, iOS14, and preparing for Google’s Privacy Sandbox.
- **Ensemble methodology**: Combines deterministic click modelling, impression modelling, Bayesian saturation curves, and causal reasoning in a single always-on system.
- **Daily, ad-level granularity**: Unlike legacy MMMs that run quarterly, Fospha delivers full-funnel results daily at the ad level, enabling near-real-time optimisation.
- **Marketplace coverage**: Uniquely measures cross-channel halo effects on platforms like Amazon and TikTok Shop, which pixel-based tools miss.

## Strategic Focus
- **Current priorities**: Deepening automation (Prism), expanding AI capabilities (Fospha AI and MCP integrations), and strengthening marketplace measurement (Halo). Scaling globally with a growing customer success and sales team.
- **Direction for growth**: Continue to replace legacy attribution and MMM tools in retail commerce; add more retail media networks and sales channels; increase spend under management and headcount.

## Why Work Here
- **Culture highlights**: Values include “Candour with caring”, “Seek inclusion & diversity”, “Customer at the heart”, and “Work hard, work well, work together”. Emphasis on continuous learning, professional growth, and collaborative innovation.
- **Remote/hybrid/office policy**: Offices in London (HQ), Austin (US), and other locations. Roles span across Customer Success, Sales, Marketing Science, Product, and Central Operations. Likely hybrid/flexible depending on role (exact policy not specified but offices are active).
- **Notable perks**: Opportunity to work with a team of 150+ data scientists and marketing experts; impact on billion-dollar spend decisions; close partnerships with major ad platforms; dynamic growth phase with significant career advancement potential.

## Sources
1. [fospha.com](https://www.fospha.com/)
2. [fospha.com/about-fospha](https://www.fospha.com/about-fospha)
3. [fospha.com/life-at-fospha](https://www.fospha.com/life-at-fospha)
4. [cbinsights.com](https://www.cbinsights.com/company/fospha)
5. [greenhouse.io (jobs page)](https://job-boards.greenhouse.io/fosphamarketing)

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