---
title: 'Graphite - Implementation Manager / PM at rctsglobal.com'
canonical: 'https://feeny.ai/job/graphite-implementation-manager-pm-rctsglobal-com-guadalajara-fak5dkgecn8k'
type: 'job'
last_seen: '2026-10-28'
---

# Graphite - Implementation Manager / PM at rctsglobal.com

- **Company:** rctsglobal.com
- **Location:** Guadalajara, Mexico
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-09-05
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.gem.com/rctsglobal-com/am9icG9zdDrHvjLXovxqmUatZcuILRff

## Job description

Job Title: Project Manager - Nearshore Reports to: Sr Manager, Implementation Services Department: Implementation Services Revision by: M. Medonos Revision Date: July 2025 Position Overview: Graphite Systems is seeking a seasoned, customer-facing experienced Project Manager for its near-shore location. In this role, you will lead the delivery of complex, cross-functional initiatives for enterprise clients—including Fortune 100 and mid-sized companies—within a highly matrixed environment. You’ll serve as the primary point of contact for customers, ensuring project alignment with business goals, driving execution, and maintaining strong client relationships throughout the project lifecycle. Primary Responsibilities: ● Manages all aspects of complex, cross-functional projects. o Determines personnel and resource requirements to complete projects and negotiates availability of resources, as needed. o Plans, organizes, schedules, controls, and monitors assigned projects to ensure that timely completion, cost effectiveness, and functionality are met. o Coordinates the gathering and analysis of pertinent information re user requirements, workflow, etc., and the development of solutions, including scope and objectives. o Coordinates enhancement of existing products/systems and/or implementation of new products/systems with appropriate operations groups. o Identifies and resolves time, resource, and priority conflicts among projects. Alert managers to conflicts requiring resolution at higher levels. o Conducts ongoing assessments of projects to ensure that project plans continue to meet business needs. o Provides status reports as required. Ensures that stakeholders are kept informed of the status, risks, and issues surrounding their projects. o Contract management: collaborates with Sales and management team to write Statements of Work and Change Orders o Lead customers’ Steering Committee or Executive meetings as needed ● Manages project teams in a matrixed organization by: o Allocating and coordinating the work, establishing priorities, and guiding the team as required. o Ensuring project management standards and best practices are followed, balancing the competing needs for process and standards with responsiveness and flexibility. o Preparing and monitoring the budget for staff and project activities. o Ensuring that prescribed policies, procedures, and controls are followed. ● Works with users, support units, and development sections in developing, planning, scheduling, and implementing new systems, software, services, products and applications. ● Achieves utilization set utilization metrics across customer engagements. ● Participates in special projects and performs other duties as assigned. Job Requirements: ● Demonstrated exceptional project management skills. Ability to manage implementation projects of Graphite platform for customers and supervise people. Strong knowledge of scheduling and organizing projects and use of Project Management software applications, such as Smartsheet, MS Project and equivalent. ● Ability to exercise independent judgment and conflict resolution techniques, recognizing which issues should be escalated to higher levels for resolution. ● Ability to work effectively and independently in an atmosphere of multiple projects, shifting priorities, and deadline pressures. ● Strong knowledge of software product and/or systems development and implementation methodologies. ● Demonstrated knowledge of all stages of the systems and/or product design and software development lifecycles. ● Excellent oral and written English communications skills to communicate, negotiate, advise, or resolve issues that are highly complex including the ability to communicate technical information to non-technical users effectively. ● Excellent organizational and interpersonal skills. ● Knowledge of budgeting analysis and cost control practices. ● Ability to write Statements of Work and Change Orders in support of projects ● Demonstrated ability to provide timely and effective support to users and first line support staff on highly complex problems involving multiple systems. ● Demonstrated excellent listening and analytical skills to understand concerns and risks identified by customers. ● Ability to collaborate in a distributed team environment in a startup culture, demonstrated sense of ownership and initiative to solve problems and drive for completion. ● Strong customer service skills and excellent problem-solving ability. Education and Experience: ● Bachelor’s degree with coursework in information systems, business, data analytics, supply chain, or equivalent experience is required. Formal experience in project management is strongly preferred. ● Minimum 7+ years of progressively responsible experience in information systems, including at least 4+ years of experience managing mid-sized projects required. Special Requirements: ● Must be able to travel to the US for customer and/or Graphite meetings ● Experience working for a US company is a plus ● Experience working with global multinational organizations is a plus

## About rctsglobal.com

## Company Overview
- **One-liner**: RC Talent Solutions is a specialized technology recruiting firm that connects high-growth startups and enterprises with pre-qualified IT and engineering talent globally.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: United States (specific city not publicly listed)
- **Founded**: 2022
- **Founders**: Chris Woods

## Core Business
- Primary industry/industries: IT Staffing & Recruiting, Technical Talent Solutions
- Target customers: B2B — VC-backed startups, hyper-growth scale-ups, established enterprises, and global brands building tech teams
- Mission or purpose statement: To match the right people with the right roles — not just resumes with requirements — by building relationships over two decades of industry experience

## Products & Services
- **Direct Hire Placement**: Full-time permanent placement of software engineers, cloud/DevOps experts, data scientists, product managers, and technical leaders
- **Contract-to-Hire**: Temp-to-perm staffing for engineering and GTM roles
- **Contract Placements**: Short-term and long-term contract staffing for specialized tech projects
- **Executive/Leadership Search**: Fractional and full-time recruiting for CTO, VP Engineering, and other senior technical leadership roles
- **EOR Solutions**: Employer of Record support for global hiring (nearshore/offshore)

## Market Standing
- **Valuation**: Not disclosed (estimated $273,776 based on industry averages per Prospeo)
- **Key Metric**: Annual Revenue ~$85,555 (per Prospeo estimate)
- **Notable Investors/Partners**: Bootstrapped — no external funding raised; works with VC-backed startups including Cinch, Royal Engineering, Graphite, Mango Voice, and others
- **Growth Signals**: 
  - Expanding remote workforce with 19-36 open roles tracked across platforms (July 2025-2026)
  - Staffing clients across North America, Europe, and Asia-Pacific (including Philippines)
  - 1-10 employees on payroll, while managing placements for companies with 11-50+ person teams

## Competitive Advantages
- **Deep Vertical Expertise**: 20+ years of founder experience focused exclusively on tech roles — software engineering, AI/ML, cloud, DevOps, and data science — not generalist staffing
- **Speed + Quality**: Pre-qualified, vetted talent delivered without the typical "resume dump" approach; consultative matching based on technical fit and culture
- **Global Reach**: Supports clients from Silicon Valley to Berlin, with nearshore/offshore capabilities in the Philippines and beyond
- **Candidate-First Philosophy**: Focus on long-term retention by understanding candidates’ goals and career paths, not just filling a seat

## Strategic Focus
- Scaling boutique recruiting services to serve more high-growth, VC-backed startups in need of specialized engineering and product talent
- Expanding remote-first hiring solutions and EOR capabilities for global teams
- Deepening expertise in AI/ML, fintech, and developer tooling verticals
- Building long-term partnerships rather than transactional one-off placements

## Why Work Here
- **Remote-first culture**: All current open roles (19 as of July 2026) are fully remote — across the US and globally (Philippines, etc.)
- **Boutique environment**: Small team (~1-10 employees) means high autonomy, direct impact, and close mentorship from an experienced founder
- **Diverse client exposure**: Work alongside VC-backed startups, enterprise teams, and global brands across SaaS, fintech, AI, and dev tools — gaining broad industry exposure
- **Candidate-focused ethos**: The company prides itself on a collaborative, relationship-driven approach that values people over metrics
- **Flexibility**: Contract, contract-to-hire, and full-time engagements available for candidates

## Sources
1. [rctsglobal.com](https://rctsglobal.com/)
2. [LinkedIn - RC Talent Solutions](https://www.linkedin.com/company/rctsglobal)
3. [Prospeo Company Profile](https://prospeo.io/c/rc-talent-solutions)
4. [RemoteFront - RCTS Global Remote Jobs](https://www.remotefront.com/companies/RCTS%20Global)
5. [HireNata - Rctsglobal Com Jobs](https://hirenata.com/companies/stapply-source-gem-rctsglobal-com-a5c6c470d5)

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