--- title: 'Graphite - Site Reliability Engineer (SRE) at rctsglobal.com' canonical: 'https://feeny.ai/job/graphite-site-reliability-engineer-sre-rctsglobal-com-guadalajara-tdwby2c72wey' type: 'job' last_seen: '2026-10-28' --- # Graphite - Site Reliability Engineer (SRE) at rctsglobal.com - **Company:** rctsglobal.com - **Location:** Guadalajara, Mexico - **Compensation:** $50k–$60k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2025-10-10 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.gem.com/rctsglobal-com/am9icG9zdDp9p_x4RbDJq1F1JtJwZx-N ## Job description Site Reliability Engineer (SRE) ## Overview We're looking for a passionate and hands-on Site Reliability Engineer (SRE) to join our team. This role is critical for ensuring the stability, performance, and scalability of our production services. You'll be the bridge between development and operations, with a strong focus on using code to manage infrastructure and eliminate toil. ## Key Responsibilities - Monitoring and Alerting: Design, implement, and maintain robust monitoring and alerting systems (e.g., GCP Monitoring, Prometheus, Grafana, Traces, Logs) to provide visibility into application performance and infrastructure health. - Infrastructure Management: Build, provision, and maintain our core infrastructure, with a strong emphasis on Cloud environments and Kubernetes clusters. - Automation and Tooling: Write and maintain scripts and automation workflows (e.g., Python, Bash, TypeScript (Pulumi)) to streamline deployment, scaling, and operational tasks, embracing the philosophy of "automating everything." - Incident Response: Provide hands-on, real-time incident response and participate in an on-call rotation to quickly mitigate service disruptions and restore functionality. - Production Debugging: Deeply debug and troubleshoot complex production problems across the entire stack, from network issues to application code defects. - Process Improvement: Conduct blameless post-mortems for major incidents, implementing long-term solutions to prevent recurrence and continuously improve service reliability. ## Qualifications - Proven experience as an SRE, DevOps Engineer, or similar role. - Expertise in managing and scaling Kubernetes in a production environment. - Strong proficiency in a scripting or programming language (e.g., Python, Go, Bash). - Deep understanding of monitoring, logging, and alerting best practices. - Solid experience with at least one major Cloud provider (AWS, GCP, or Azure). - Experience with Infrastructure as Code (IaC) tools like Terraform or Pulumi is a plus. ## What You'll Bring A proactive, data-driven approach to reliability and a passion for managing complex systems at scale. ## About rctsglobal.com ## Company Overview - **One-liner**: RC Talent Solutions is a specialized technology recruiting firm that connects high-growth startups and enterprises with pre-qualified IT and engineering talent globally. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: United States (specific city not publicly listed) - **Founded**: 2022 - **Founders**: Chris Woods ## Core Business - Primary industry/industries: IT Staffing & Recruiting, Technical Talent Solutions - Target customers: B2B — VC-backed startups, hyper-growth scale-ups, established enterprises, and global brands building tech teams - Mission or purpose statement: To match the right people with the right roles — not just resumes with requirements — by building relationships over two decades of industry experience ## Products & Services - **Direct Hire Placement**: Full-time permanent placement of software engineers, cloud/DevOps experts, data scientists, product managers, and technical leaders - **Contract-to-Hire**: Temp-to-perm staffing for engineering and GTM roles - **Contract Placements**: Short-term and long-term contract staffing for specialized tech projects - **Executive/Leadership Search**: Fractional and full-time recruiting for CTO, VP Engineering, and other senior technical leadership roles - **EOR Solutions**: Employer of Record support for global hiring (nearshore/offshore) ## Market Standing - **Valuation**: Not disclosed (estimated $273,776 based on industry averages per Prospeo) - **Key Metric**: Annual Revenue ~$85,555 (per Prospeo estimate) - **Notable Investors/Partners**: Bootstrapped — no external funding raised; works with VC-backed startups including Cinch, Royal Engineering, Graphite, Mango Voice, and others - **Growth Signals**: - Expanding remote workforce with 19-36 open roles tracked across platforms (July 2025-2026) - Staffing clients across North America, Europe, and Asia-Pacific (including Philippines) - 1-10 employees on payroll, while managing placements for companies with 11-50+ person teams ## Competitive Advantages - **Deep Vertical Expertise**: 20+ years of founder experience focused exclusively on tech roles — software engineering, AI/ML, cloud, DevOps, and data science — not generalist staffing - **Speed + Quality**: Pre-qualified, vetted talent delivered without the typical "resume dump" approach; consultative matching based on technical fit and culture - **Global Reach**: Supports clients from Silicon Valley to Berlin, with nearshore/offshore capabilities in the Philippines and beyond - **Candidate-First Philosophy**: Focus on long-term retention by understanding candidates’ goals and career paths, not just filling a seat ## Strategic Focus - Scaling boutique recruiting services to serve more high-growth, VC-backed startups in need of specialized engineering and product talent - Expanding remote-first hiring solutions and EOR capabilities for global teams - Deepening expertise in AI/ML, fintech, and developer tooling verticals - Building long-term partnerships rather than transactional one-off placements ## Why Work Here - **Remote-first culture**: All current open roles (19 as of July 2026) are fully remote — across the US and globally (Philippines, etc.) - **Boutique environment**: Small team (~1-10 employees) means high autonomy, direct impact, and close mentorship from an experienced founder - **Diverse client exposure**: Work alongside VC-backed startups, enterprise teams, and global brands across SaaS, fintech, AI, and dev tools — gaining broad industry exposure - **Candidate-focused ethos**: The company prides itself on a collaborative, relationship-driven approach that values people over metrics - **Flexibility**: Contract, contract-to-hire, and full-time engagements available for candidates ## Sources 1. [rctsglobal.com](https://rctsglobal.com/) 2. [LinkedIn - RC Talent Solutions](https://www.linkedin.com/company/rctsglobal) 3. [Prospeo Company Profile](https://prospeo.io/c/rc-talent-solutions) 4. [RemoteFront - RCTS Global Remote Jobs](https://www.remotefront.com/companies/RCTS%20Global) 5. [HireNata - Rctsglobal Com Jobs](https://hirenata.com/companies/stapply-source-gem-rctsglobal-com-a5c6c470d5) ## Other roles at rctsglobal.com - [Cinch - Analytics Engineer](https://feeny.ai/job/cinch-analytics-engineer-rctsglobal-com-remote-zm5kgh55j8ph) - [Cinch - Marketing Attribution Analyst](https://feeny.ai/job/cinch-marketing-attribution-analyst-rctsglobal-com-remote-d1gqfx1qk518) - [Royal Engineering - Mechanical Designer - Revit](https://feeny.ai/job/royal-engineering-mechanical-designer-revit-rctsglobal-com-india-x73s24cjx798) — India - [Cinch - Frontend Engineer](https://feeny.ai/job/cinch-frontend-engineer-rctsglobal-com-remote-kfckbwp7n5jp) - [Church - Quantitative Researchers](https://feeny.ai/job/church-quantitative-researchers-rctsglobal-com-boston-pwc0fv1g88ze) — Boston, MA - [Waieve](https://feeny.ai/job/waieve-rctsglobal-com-philippines-p80vmz6b57sm) — Philippines - [Growth Marketer - SEM (Copy)](https://feeny.ai/job/growth-marketer-sem-copy-rctsglobal-com-fort-worth-9q4g5vsp974e) — Fort Worth, TX - [VacationRenter - Full Stack Engineer (Copy)](https://feeny.ai/job/vacationrenter-full-stack-engineer-copy-rctsglobal-com-dallas-ef7chjwgkjvh) — Dallas, TX - [Graphite - Implementation Manager / PM (Copy)](https://feeny.ai/job/graphite-implementation-manager-pm-copy-rctsglobal-com-guadalajara-cy8xw2epc8z0) — Guadalajara, Mexico - [Cinch - DBA](https://feeny.ai/job/cinch-dba-rctsglobal-com-remote-za70xnqsx8x0)