---
title: 'GRC Engineer at incident.io'
canonical: 'https://feeny.ai/job/grc-engineer-incident-io-london-th6sr2m5hq25'
type: 'job'
last_seen: '2026-11-04'
---

# GRC Engineer at incident.io

- **Company:** incident.io
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/incident/fe658242-8d5a-4ce3-8d2b-e72d5e45a8c7

## Job description

A little about us [incident.io](http://incident.io) is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously. We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

## The role in one line

Being a GRC Engineer at [incident.io](http://incident.io) means turning compliance from spreadsheets and screenshots into something that just runs, so “can you prove it?” gets answered before anyone asks. What that looks like day to day As a GRC Engineer at [incident.io](http://incident.io), you own how we prove we’re doing the right thing: our compliance programme, our customer security questionnaires, and the evidence behind both. One day you’re building an AI workflow that drafts questionnaire answers, the next you’re pushing our ISO 27001 work forward, the next you’re telling the product team what makes GRC painful. Our GRC programme is young, and Slack is our system of record. You’ll make it scale, using AI-powered tooling and workflows to take the toil out of audits, evidence collection and customer questions. Right now, that means:

- ISO 27001. It’s in progress, and you’ll help raise the bar and get us over the line.
- ISO 42001. We build AI products, so we want to manage AI responsibly. In your first two quarters or so, you’ll run a gap assessment against the standard.
- Dogfooding. We use [incident.io](http://incident.io) for our own security work, and you’ll drive product improvements that make GRC less painful for our customers too.

You’ll work closely with the wider security team, engineering, legal and product.

## Who you are

- You’ve run or contributed to a real compliance programme, ideally ISO 27001, and you know what it takes to get through an audit.
- You’d rather automate evidence collection than chase people for screenshots.
- You write code (Python, Go or similar) or build workflows, and you’re excited about using AI and agents to remove toil.
- You can answer customer security questionnaires quickly, accurately and in plain English.
- You can explain a control to an engineer and a risk to an executive, and both come away knowing what to do next.
- You care about the product, and you’ll tell us what’s missing from our own GRC tooling.
- You’re comfortable with high autonomy. Nobody’s going to hand you a detailed spec, you’re trusted to figure out what needs doing and just do it.
- Bonus points for ISO 42001 or AI governance experience, SOC 2, GDPR, or time in a fast-growing SaaS company.

Supporting you We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.

- Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
- Competitive annual leave. Showing up at your best requires switching off, and we make sure you have time to do that.
- First Friday of every month off. Yes, seriously.
- Enhanced pension. We put real money in, because future-you deserves better than an afterthought.
- Meaningful equity. We’re rapidly scaling, and everyone who helps shape the outcome should share in it.
- Unlimited AI spend. For everyone, not just engineers. We’re all-in on AI across the company, and we expect you to be too.
- Generous parental leave. The early days with a new baby matter more than anything we’re doing here, and we want you to be present for them.
- Two budgets that have your back. £1000 to invest in your setup, £500 a year to invest in yourself.

## About incident.io

## Company Overview
- **One-liner**: incident.io provides an all-in-one AI-powered incident management platform that helps fast-moving teams respond to outages, coordinate on-call, and keep customers informed.
- **Entity Type**: Private (Series B, raised $62M at ~$400M valuation)
- **Headquarters**: London, UK (with offices in San Francisco and New York)
- **Founded**: 2021
- **Founders**: Stephen Whitworth (CEO), Pete Hamilton (CTO), Chris Evans (CPO)

## Core Business
- **Primary industry**: Incident management / IT operations / DevOps
- **Target customers**: B2B, primarily mid-market to enterprise (organisations of 200+ users), including engineering, product, support, and increasingly security teams
- **Mission**: “Move fast when you break things” — empower teams to respond quickly, coordinate clearly, and get better each time something breaks

## Products & Services
- **Response**: End-to-end incident lifecycle management, deeply integrated with Slack and Microsoft Teams, with AI-powered workflows to accelerate resolution
- **On-call**: Modern on-call scheduling with noise reduction, designed for humans — competes directly with PagerDuty (used by 70% of customers)
- **Status Pages**: Automated, transparent status updates to keep customers informed during incidents
- **Investigations**: AI-driven root cause analysis that surfaces failing PRs and suggests fixes, often before the responder has opened their laptop
- **AI Copilot**: Summarises incident calls, queries monitoring tools like Datadog, and generates action items

## Market Standing
- **Valuation**: ~$400 million (Series B, April 2025) — [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)
- **Key Metric**: Total funding $96M; annual revenue not disclosed, but customer base tripled in the last 12 months
- **Notable Investors/Partners**: Insight Partners (Series B lead), Index Ventures, Point Nine Capital
- **Growth Signals**: 190 employees across London, SF, and NY; over 1,000 customers including Netflix, Airbnb, Block, Linear, Ramp, and Etsy; 250,000 incidents managed since founding; 75% of new customers are U.S.-based — [incident.io/careers](https://incident.io/careers), [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Competitive Advantages
- **All-in-one platform**: Combines on-call, response, status pages, and AI investigation — reducing tool fragmentation that plagues incident management
- **AI-first, pragmatically**: Uses AI where it genuinely adds value (investigation, summarisation, root cause analysis) rather than for hype — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Office-first culture**: High-bandwidth collaboration and pace, attracting talent who thrive in an in-person environment
- **PagerDuty Rescue Program**: Aggressive migration offering (white-glove migration, contract buyout) to capture market share — [incident.io](https://incident.io/)
- **Strong product-led growth**: Engineers love the product, driving organic adoption

## Strategic Focus
- Deepen AI capabilities for incident investigation and remediation (moving toward autonomous fixes)
- Expand into security incident response (already seeing adoption from security teams)
- Grow U.S. market presence through sales and marketing
- Continue to build out the platform to cover the full incident lifecycle

## Why Work Here
- **Culture**: High trust, high standards, fast execution. Values: *Make it magic*, *Find a way*, *Raise the pace*, *Trust by default*, *Win together* — [incident.io/careers](https://incident.io/careers)
- **Work environment**: Office-first in London (4–5 days/week expected, with occasional remote weeks); offices in SF and NY. Not a remote-first company — [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
- **Engineering culture**: 1–3 week projects, broad product surface area, written alignment (scopes, design docs, thorough commit messages), AI used where it genuinely helps
- **Growth**: Well-funded, fast-growing, strong market position — career-defining problems and a wildly talented team
- **Perks**: Not explicitly listed, but emphasis on sane work-life balance, autonomy, and working on a product customers genuinely love

## Sources
1. [incident.io/careers](https://incident.io/careers)
2. [incident.io](https://incident.io/)
3. [LinkedIn](https://www.linkedin.com/company/incident-io)
4. [incident.io/blog/incident-io-behind-the-curtain](https://incident.io/blog/incident-io-behind-the-curtain)
5. [TechCrunch](https://techcrunch.com/2025/04/10/incident-io-raises-62m-at-a-400m-valuation-to-help-it-teams-move-fast-when-things-break/)

## Other roles at incident.io

- [BDR Manager](https://feeny.ai/job/bdr-manager-incident-io-san-francisco-fcbqewfzahsp) — San Francisco, CA
- [GTM Associate](https://feeny.ai/job/gtm-associate-incident-io-san-francisco-cxbw9r5bpgnc) — San Francisco, CA
- [Senior GTM Talent Partner](https://feeny.ai/job/senior-gtm-talent-partner-incident-io-san-francisco-0yq6nmzk6z0m) — San Francisco, CA
- [Cloud Security Engineer](https://feeny.ai/job/cloud-security-engineer-incident-io-london-37qsp1mvyqtc) — London, United Kingdom
- [Commercial Legal Counsel](https://feeny.ai/job/commercial-legal-counsel-incident-io-san-francisco-cvtd7yc7fk8y) — San Francisco, CA
- [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-incident-io-london-d67r7rmjrcxy) — London, United Kingdom
- [GTM Talent Partner](https://feeny.ai/job/gtm-talent-partner-incident-io-london-sn8gmv7sgykb) — London, United Kingdom
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-new-york-6tnwfsz7cr2y) — New York, NY
- [Account Executive](https://feeny.ai/job/account-executive-incident-io-san-francisco-a762xtjkmeqy) — San Francisco, CA
- [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-incident-io-london-6kj1w1f72ezs) — London, United Kingdom