---
title: 'Group Account Director at Superside'
canonical: 'https://feeny.ai/job/group-account-director-superside-toronto-9hhr3p00gvav'
type: 'job'
last_seen: '2026-11-02'
---

# Group Account Director at Superside

- **Company:** Superside
- **Location:** Toronto, Canada
- **Work type:** hybrid
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.lever.co/superside/af0b7fc3-5098-453d-a716-32559099a08a

## Job description

We are looking for a Group Account Director to lead a new studio for a single, major enterprise account. In this role, you will spearhead the leadership team of a Group Creative Director and Executive Producer and lead and coach an account team to drive commercial rigor, and act as a strategic advisor to C-suite-level clients.

Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.

## What you'll do

- Own account-level performance across revenue, retention, and delivery quality for this major enterprise client.

- Guide the long-term account strategy, deeply embedding within the client's business to ensure alignment with their overarching goals.

- Spearhead the studio leadership team (partnering closely with the Group Creative Director and Executive Producer) and coach the broader account team to raise performance and consistency.

- Drive commercial rigor within the account, including forecasting accuracy, complex deal structuring, and navigating major contract renewals.

- Identify and resolve systemic delivery, resourcing, and operational challenges within the dedicated studio structure.

- Act as the primary escalation point for high-stakes client situations and strategic expansion opportunities.

- Partner with the General Manager to provide clear, actionable insights on account health, growth trajectories, and studio operations.

- Strengthen executive relationships, acting as a trusted, consultative advisor to C-suite and senior client stakeholders.

- Ensure consistent application of processes, workflows, and best practices within the dedicated studio team.

- Drive continuous improvement in how the studio delivers, scales, and operates for the client.

## What you'll need to succeed

- 12–18+ years of experience in agency, consulting, or client services leadership roles.

- Proven ownership of revenue, retention, and growth for multi-million dollar, single enterprise accounts.

- Experience managing, developing, and aligning cross-functional studio leaders (e.g., creative, production, and account management).

- Strong commercial acumen, including complex contract negotiations, forecasting, deal structuring, and margin management for large-scale accounts.

- Ability to operate at both strategic and operational levels, deeply embedded within a single major client's business context.

- Strong executive communication skills with a track record of successfully advising and influencing C-suite stakeholders.

- Experience identifying and resolving systemic operational challenges within dedicated or bespoke team structures.

- Data-driven mindset with the ability to translate insights into strategic action.

- Ability to influence cross-functional teams and align studio leadership toward a unified vision without direct authority over all disciplines.

- Strong business judgment and poise in high-stakes, high-visibility client situations.

## About Superside

## Company Overview
- **One-liner**: Superside is an AI-first creative partner for enterprise teams, combining global creative talent with AI-powered workflows to deliver scalable design and creative services on a subscription basis.
- **Entity Type**: Private (Series A; total funding $35.1M)
- **Headquarters**: Wilmington, Delaware, United States
- **Founded**: 2015
- **Founders**: Fredrik Thomassen (CEO & Co-Founder)

## Core Business
- **Primary industry/industries**: Design Services, Creative Services, AI-Enhanced Marketing
- **Target customers**: B2B, Enterprise (marketing and creative teams at brands like Amazon, Microsoft, Reddit, DoorDash, Intuit)
- **Mission or purpose statement**: To become the global leader in AI-powered creative services [careers.superside.com](https://careers.superside.com/)

## Products & Services
- **Superside Subscription**: A monthly subscription combining a fixed software fee with a flexible creative budget. Includes access to a dedicated team (Account Manager, Project Manager, Creative Lead, and specialists) and Superspace, the proprietary creative management platform.
- **Superspace**: AI-powered creative management platform with a "Brand Brain" that stores brand guidelines, enables brief submission, review, approval, and real-time tracking.
- **Creative Services**: Ad creative, social media creative, presentation design, illustration, visual storytelling, branding, ebook/report design, concept creation, print design, video, motion, and web design [superside.com](https://www.superside.com/about-us).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of $28.3M (estimated) | Total Funding of $35.1M
- **Notable Investors/Partners**: Y Combinator (W16), Luxor Capital, Prosus Ventures, Freestyle Capital, Slack Fund, Sam Altman, High Alpha, Alliance Ventures [ycombinator.com](https://www.ycombinator.com/companies/superside)
- **Growth Signals**: 766 employees (+16% YoY); 400+ top global brands served; 200,000+ projects delivered; 90%+ of creatives AI-certified; headcount growth of 142 people in the last year; distributed across 64 countries [linkedin.com](https://linkedin.com/company/superside)

## Competitive Advantages
- **AI-first, human-led model**: Combines a vetted global talent pool with proprietary AI tools and workflows, offering speed and quality that traditional agencies or freelance marketplaces cannot match.
- **Subscription-based simplicity**: Predictable costs, flexible budget rollover (up to three months), and no hidden fees reduce complexity for enterprise clients.
- **Superspace platform**: Centralized creative management with Brand Brain ensures brand consistency and eliminates email/thread chaos.
- **AI certification**: Over 90% of creatives are AI-certified, ensuring consistent use of cutting-edge tools.

## Strategic Focus
- Continue scaling the global remote team and AI capabilities to become the leading AI-powered creative service.
- Deepen integrations with enterprise workflows and expand the range of creative services (e.g., video, motion, web design).
- Maintain a remote-first, sustainable operating model (paperless, carbon-neutral cloud partners, zero commute emissions).

## Why Work Here
- **Fully remote**: 100% remote-first with team members in 70+ countries; flexibility with accountability.
- **Culture**: Emphasis on ownership, speed, high standards, and impact-based advancement (not tenure). Recognized with 2024 Remote Excellence Awards for DEI and Trailblazer (large-scale remote workforce management).
- **AI-forward environment**: Employees are encouraged to experiment with evolving AI tools; continuous learning is expected.
- **Perks**: Competitive compensation (rated 3.9/5 on Glassdoor), career growth opportunities, and a supportive, autonomous culture. Employer rating 4.1/5 (554 reviews) [linkedin.com](https://linkedin.com/company/superside).

## Sources
1. [superside.com](https://www.superside.com/about-us)
2. [careers.superside.com](https://careers.superside.com/)
3. [linkedin.com](https://linkedin.com/company/superside)
4. [ycombinator.com](https://www.ycombinator.com/companies/superside)
5. [help.superside.com](https://help.superside.com/en/articles/9284868-what-is-superside)

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