---
title: 'Group Agent Product Manager at Liberate'
canonical: 'https://feeny.ai/job/group-agent-product-manager-liberate-boston-tyd343p3akd6'
type: 'job'
last_seen: '2026-09-10'
---

# Group Agent Product Manager at Liberate

- **Company:** Liberate
- **Location:** Boston, MA
- **Work type:** hybrid
- **Posted:** 2026-07-13
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/liberate/jobs/5324472008

## Job description

## About Liberate

Liberate builds insurance-native AI agents that handle customer interactions end-to-end across voice, SMS, email, and digital - then complete the downstream work inside core systems like Guidewire, Duck Creek, Applied Epic, and Salesforce. We are the System of Action for Insurance: our agents don't just talk, they execute and resolve. In a market full of AI demos, our moat is production depth - real regulated conversations, real workflows, and the governance and trust layer that carriers and agencies require.

## About the Role

As an Agent Product Manager, you bring the structured thinking, analytical horsepower, and executive presence of a strong consulting background - and apply it as an owner, not an advisor. You take ambiguous, high-stakes problems for our enterprise insurance customers and drive them end-to-end: framing what to build, designing the agent systems that deliver it, navigating hard product and engineering tradeoffs, and owning the outcome through to measurable, in-production value. This is fast-paced, hands-on, customer-facing work for someone who wants to build and operate, not just recommend.

## Key Responsibilities

- Own ambiguous problem spaces end-to-end. Structure messy, undefined problems with incomplete information and drive them to measurable customer outcomes - owning the result, not just the recommendation.
- Lead executive-level customer engagements. Earn the trust of customer leadership, communicate clearly under pressure, and commit to a plan without overpromising on certainty or timelines.
- Apply structured, analytical problem-solving. Segment problems rather than treating them generically, quantify severity and impact, prioritize ruthlessly, and make crisp recommendations despite ambiguity.
- Partner with Engineering on high-leverage tradeoffs. Separate launch-critical needs from nice-to-haves, distinguish customer-specific config from reusable platform capability, and balance speed, quality, and scalability with clear requirements and decision criteria.
- Own delivery, adoption, and outcomes. Drive measurable value in production - not just a successful deployment - and own the customer relationship through it.
- Create reusable patterns. Turn recurring solutions into scalable product, platform, playbook, or process improvements so the next engagement isn't a repeat fire drill.
- Focused on owning deployment experience standards for Agent PMs.

## Qualifications

Must have

- 7+ years of professional experience, including 5+ years in management consulting
- Prior people management experience
- Strong academic record and a clear analytical spike
- Proven enterprise customer-facing ownership - owning outcomes end-to-end, not just advising stakeholders
- Demonstrated experience owning a messy implementation or customer outcome from start to finish
- Exceptional structured thinking and communication; able to explain complex work simply
- High agency and comfort operating in ambiguity with competing constraints
- Clear upward trajectory and evidence of raising the bar without being asked
- Operational scale experience
- B2B tech and customer relationship familiarity
- Consultancy background preferred

## Nice to have

- Experience with AI/ML systems, workflow automation, or agent-based products
- Background in insurance, fintech, or other regulated industries
- Familiarity with system design tradeoffs and technical architecture
- A track record of productizing or creating reusable patterns from implementations

## Compensation

Compensation for Agent Product Manager roles ranges from $185,000–$235,000 + Equity, depending on level, experience, and location.

## About Liberate

## Company Overview
- **One-liner**: Liberate provides an AI-powered system of action for insurance, using voice AI to answer every call, email, and SMS instantly and automate downstream workflows end-to-end.
- **Entity Type**: Private (Series B, raised $72M total)
- **Headquarters**: San Francisco Bay Area, California, United States (with offices in Boston and presence in Argentina, Brazil, and Canada)
- **Founded**: 2022
- **Founders**: Amrish Singh (Co-founder & CEO), Ryan Eldridge (Co-founder & CTO), Jason St. Pierre (Co-founder & CPO)

## Core Business
- **Primary industry**: Insurance technology (AI-powered customer experience and process automation)
- **Target customers**: B2B – carriers, agencies, and brokers in the insurance industry
- **Mission**: “Harness technology to help insurers and agents deliver fast, personalized service. We help you turn tasks into meaningful, memorable customer experiences.”

## Products & Services
- **Voice AI Agents**: Human-like conversational AI that handles inbound calls, emails, and SMS 24/7, with multilingual support (English, French, Spanish) and warm transfer to human agents when needed.
- **Claims Automation**: AI that verifies identity, gathers details, and files claims without human intervention.
- **Reporting Dashboard**: Full call transcripts, recordings, sentiment analysis, and a proprietary “smoothness” score measuring how natural the interaction was.
- **Integrations**: Out-of-the-box and custom integrations with core insurance systems, CRMs, rating engines, and policy/claims management platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding $72M (Seed $7M led by Eclipse, Series A $15M led by Redpoint, Series B $50M led by Battery Ventures)
- **Notable Investors/Partners**: Eclipse, Redpoint, Battery Ventures
- **Growth Signals**: Headcount grew 157.9% year-over-year to 74 employees; 35 active job postings; quarterly job posting growth +40%; LinkedIn followers up 104% yearly; claims 80% resolution rate for customer calls.

## Competitive Advantages
- **Insurance-native AI**: Purpose-built for insurance workflows (sales, servicing, claims) with deep integrations into core systems.
- **Proprietary quality metrics**: “Smoothness” scoring and sentiment analysis for natural, human-like conversations.
- **Enterprise-grade security**: HIPAA, SOC 2, PCI, and GDPR compliant.
- **Multilingual support**: Real-time language switching for English, French, and Spanish.
- **End-to-end automation**: From first contact to full resolution, reducing the need for human intervention.

## Strategic Focus
- Continue expanding AI agent capabilities across the entire insurance customer journey.
- Deepen integrations with major insurance core systems and rating engines.
- Scale go-to-market through enterprise sales and partnerships.
- Grow engineering and product teams to accelerate product development.

## Why Work Here
- **Hybrid culture**: Two-day in-office schedule (San Francisco or Boston) supporting collaboration and work-life balance.
- **Equity**: Available for all employees – “Take pride in what you’re building as an owner.”
- **Flexible PTO**: Encouraged time off to relax and recharge.
- **Comprehensive benefits**: Medical, dental, vision, 401k, flexible spending account, referral bonuses, employee discount perks.
- **Parental leave**: Paid time off and gradual return-to-work program.
- **Professional development**: Mentorship, growth opportunities, and investment in people.
- **Impactful work**: Build groundbreaking AI solutions that redefine the insurance industry.
- **Collaborative team**: Work alongside technology experts, insurance veterans, and passionate problem-solvers.
- **Glassdoor rating**: 4.7/5.0 (15 reviews) – high marks for culture, compensation, and career growth.

## Sources
1. [liberateinc.com](https://www.liberateinc.com/) – Company overview, product details, mission, integrations, security certifications
2. [liberateinc.com/about](https://www.liberateinc.com/about) – Leadership team, founders, mission statement
3. [liberateinc.com/careers](https://www.liberateinc.com/careers) – Benefits, hybrid policy, equity, culture
4. [linkedin.com/company/liberate-inc](https://www.linkedin.com/company/liberate-inc) – Headcount, funding rounds, investor details, employee breakdown, job postings, ratings
5. [job-boards.greenhouse.io/liberate](https://job-boards.greenhouse.io/liberate/jobs/4960371008) – Current job openings, locations, roles

## Other roles at Liberate

- [Head of RevOps](https://feeny.ai/job/head-of-revops-liberate-berkeley-f1d1r010t1j3) — Berkeley, CA
- [Lead Security and Infra Engineer](https://feeny.ai/job/lead-security-and-infra-engineer-liberate-boston-brkx3dgdwqjj) — Boston, MA / San Francisco, CA
- [Staff Agent Product Manager](https://feeny.ai/job/staff-agent-product-manager-liberate-boston-w20hpb5q39mg) — Boston, MA
- [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-liberate-boston-628mdzqdqpwn) — Boston, MA
- [Senior Forward Deployed Engineer](https://feeny.ai/job/senior-forward-deployed-engineer-liberate-san-francisco-x16zsq2fyhkx) — San Francisco, CA
- [Founding Deployment Strategist](https://feeny.ai/job/founding-deployment-strategist-liberate-boston-e317ehbb0yza) — Boston, MA
- [Office Assistant](https://feeny.ai/job/office-assistant-liberate-boston-xxthjwghcdhj) — Boston, MA
- [Agent Product Manager](https://feeny.ai/job/agent-product-manager-liberate-boston-de0mn12ckyvk) — Boston, MA
- [Senior AI Agent Engineer](https://feeny.ai/job/senior-ai-agent-engineer-liberate-san-francisco-wnyjx0195wmf) — San Francisco, CA
- [Senior AI Agent Engineer](https://feeny.ai/job/senior-ai-agent-engineer-liberate-boston-e9jq3cjantnr) — Boston, MA / San Francisco