---
title: 'Group Fitness Instructor (Contractor) at Playbook'
canonical: 'https://feeny.ai/job/group-fitness-instructor-contractor-playbook-chicago-4zbvvpgg0tx5'
type: 'job'
last_seen: '2026-09-10'
---

# Group Fitness Instructor (Contractor) at Playbook

- **Company:** Playbook
- **Location:** Chicago, IL
- **Employment:** contract
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/playbook/dde57297-98e9-4eff-a712-f5a3995e47bc

## Job description

Pay Range:  $60 per fitness class, $23 per hour for admin support Location: The Red located at 333 S Wabash Ave, Chicago, IL 60604 Work Hours: Bootcamp class every Tuesday from 6:00–7:00 AM, with additional hourly support needed at least 1–2 times per month and the potential for 4–6 shifts per month based on business needs. Availability to cover Yoga Sculpt classes on Wednesdays from 6:30–7:15 AM as needed is a plus. Please indicate your availability in your application. Reports to: Fitness Manager in Chicago

Your Mission: Your mission is to lead engaging Bootcamp classes at The Red, while providing the highest level of customer service. You will also offer member support from the front desk during desk coverage shifts, creating a warm and welcoming atmosphere at each location you step into.

The Legacy You’ll Leave: As a result of your time in this role, you brought joy to hundreds of human beings who work in the downtown Chicago area.  You created such deep and meaningful relationships with the building’s tenants that they never wanted Playbook to leave. Your legacy brought wellness and peak performance to the masses and turned their building into somewhere they were excited to show up every day.

Outcomes You'll Deliver:

- Group Fitness Programming: Plan and lead an engaging Bootcamp group fitness class while remaining available to support additional group fitness formats and coverage needs. Provide timely, professional communication with members before and after sessions to ensure a welcoming, hospitality-focused experience.
- Five-Star Hospitality Service: Ensure a wonderful experience for clients at the front desk and by anticipating their needs and bringing special touches to every session. For example: equipment is prepared ahead of time, towels are placed on mats, and the smallest details of the member experience are attended to.
- Client Satisfaction and Engagement: Prioritize client satisfaction by actively engaging with the client to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.
- Team and Operational Support: You will support the Operations Team with projects to increase client engagement and member experience.

Requirements:

- You have 1+ years experience in a fitness center environment teaching group fitness classes in formats such as strength, bootcamp, HIIT, core, etc. Even better if your experience has touched the corporate fitness or wellness sector.
- Experience teaching speciality group formats such as yoga or pilates a plus.
- You have a valid Group Fitness certification from a nationally recognized organization.
- You have an up-to-date CPR and AED certification.
- You are technologically savvy and can assist members with class and training sign-ups through our native technology as needed.

Key Competencies:

- Customer-Centric: In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
- Hyper-Organized Ball Juggler: You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective.  Everyone refers to you as a stellar multi-tasker.
- Stellar Communicator: You are known for clearly communicating your points - whether in email or verbally.  In this role you’ll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).

## About Playbook

## Company Overview
- **One-liner**: Playbook (formerly Lulafit) transforms commercial office buildings into hospitality-driven, wellness-focused hubs through a full-service platform blending placemaking, advisory, operations, and technology.
- **Entity Type**: Private (Privately held, no funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2014 (originally as Lulafit, rebranded to Playbook)
- **Founders**: Colleen Werner (Founder & CEO)

## Core Business
- **Primary industry**: Commercial Real Estate / Workplace Hospitality
- **Target customers**: B2B – Commercial real estate owners, asset managers, and property operators
- **Mission statement**: “Create thriving hubs of connection, wellbeing, and productivity” through hospitality and amenities in commercial real estate.

## Products & Services
- **Playbook OS**: A proprietary operating system that powers hospitality operations, tenant experience, and data-driven insights for office assets.
- **Placemaking & Advisory**: Strategy consulting to reimagine office assets as high-performance, branded environments.
- **Full-Service Operations**: From staffing (concierge, fitness instructors, event coordinators) to day-to-day management of amenities like fitness centers, rooftop terraces, conferencing, social clubs, F&B, and public events.
- **White-Labeled Delivery**: Delivers hospitality experiences under the client’s brand, not Playbook’s.

## Market Standing
- **Valuation / Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual Revenue $5M–$25M (estimated); 93 employees (+20.2% YoY growth)
- **Notable Investors/Partners**: Not disclosed; the company states it is “fiercely independent” and not PE-owned.
- **Growth Signals**: 20%+ headcount growth year-over-year; expanding national platforms with top owners; opened “The Factory,” a 30,000 sq ft immersive wellness hub in Chicago; 64% of owners test amenity build-outs + tenant tech (2024 data).

## Competitive Advantages
- **Full-Service Integration**: Combines strategy, staffing, technology, and operations under one roof – unlike fragmented vendors.
- **Custom-Built IP**: Playbook OS is a proprietary platform tailored to each asset, not a templated solution.
- **White-Labeled Approach**: Elevates the client’s brand, making Playbook an invisible partner that builds loyalty for the building owner.
- **Agility & Independence**: Privately held, boutique team that can move faster than PE-owned competitors.

## Strategic Focus
- **National Scale**: Expanding portfolio-experience platforms across major US markets.
- **Branded Ecosystems**: Moving from single amenities to full branded ecosystems powered by data and hospitality.
- **Operational Technology**: Deepening the Playbook OS to deliver personal, valuable experiences and drive asset performance.

## Why Work Here
- **Culture & Values**: High employee rating (4.5/5 on LinkedIn, based on 58 reviews) with strong scores in culture (4.6) and career (4.4). Described as a fast-paced, boutique team.
- **Benefits** (from playbookexp.com/careers):
  - Medical, dental, vision – two medical plans that are 100% free for employee-only coverage.
  - Up to 4% employer match on safe-harbor 401(k) plans.
  - Professional development stipends for every team member.
  - Employer-paid life and short-term disability insurance.
  - Generous time off and paid holidays.
- **Work Environment**: Mixed – roles range from on-site (fitness instructors, events coordinators) to hybrid (e.g., Client Operations Manager in NYC/SF) and some remote-eligible positions.
- **Perks**: Access to “The Factory” – a 30k sq ft immersive wellness hub in Chicago.
- **Hiring Process**: Uses AI tools to assist in reviewing applications and analyzing resumes; final decisions are made by humans.
- **Open Roles** (as of search): Meetings & Events Coordinator, Event Coordinator (Contractor), Mat Pilates Instructor (Contractor), Client Operations Manager, Group Fitness Instructor + Front Desk Support (Contractor), Content Strategist + Producer.

## Sources
1. [playbookexp.com/about](https://www.playbookexp.com/about)
2. [playbookexp.com/careers](https://www.playbookexp.com/careers)
3. [playbookexp.com/what-we-do](https://www.playbookexp.com/what-we-do)
4. [linkedin.com/company/playbookexp](https://linkedin.com/company/playbookexp)
5. [jobs.lever.co/playbook](https://jobs.lever.co/playbook)

## Other roles at Playbook

- [Event Coordinator (On-call, Contractor)](https://feeny.ai/job/event-coordinator-on-call-contractor-playbook-miami-67grxak73nqk) — Miami, FL
- [Event Coordinator (On-call, Contractor)](https://feeny.ai/job/event-coordinator-on-call-contractor-playbook-phoenix-sgs35dcw19zp) — Phoenix, AZ
- [Sales and Marketing Manager](https://feeny.ai/job/sales-and-marketing-manager-playbook-phoenix-ck4kr1rp1fy4) — Phoenix, AZ
- [Experience Director](https://feeny.ai/job/experience-director-playbook-new-york-ht3s73mjeyvp) — New York, NY
- [Director of Product Growth & Digital Marketing](https://feeny.ai/job/director-of-product-growth-digital-marketing-playbook-remote-yj4d5zv8yx29)
- [Group Fitness Instructor (Yoga, Pilates or Sculpt)](https://feeny.ai/job/group-fitness-instructor-yoga-pilates-or-sculpt-playbook-boston-jwkp4bt1xrqk) — Boston, MA
- [Fitness Coach](https://feeny.ai/job/fitness-coach-playbook-redwood-city-zfrj5fjj682c) — Redwood City, CA
- [Wellness Program Manager](https://feeny.ai/job/wellness-program-manager-playbook-redwood-city-sfm8syram3ea) — Redwood City, CA
- [Club Operations Director](https://feeny.ai/job/club-operations-director-playbook-redwood-city-385x5x5s7dj9) — Redwood City, CA
- [Meetings & Events Coordinator](https://feeny.ai/job/meetings-events-coordinator-playbook-atlanta-egkj9xrc4r98) — Atlanta, GA