---
title: 'Group Product Manager (Clinical Trials software) at Florence Healthcare - US'
canonical: 'https://feeny.ai/job/group-product-manager-clinical-trials-software-florence-healthcare-us-atlanta-z2t7mt04gg00'
type: 'job'
last_seen: '2026-10-15'
---

# Group Product Manager (Clinical Trials software) at Florence Healthcare - US

- **Company:** Florence Healthcare - US
- **Location:** Atlanta, GA
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/florencehealthcare/jobs/4740440005

## Job description

What We Do:

Florence software advances cures by helping the world’s most important research sites do their best work. Our solutions are now used by over 65,000 research teams in 90 countries around the world—we’re the most widely deployed site workflow tool in the industry. By the end of the decade, we’ll double the pace at which new medicines get to market by doubling the output of trial site teams. To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc. 5000 company five years in a row.

At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.

What You'll Bring to the Team:

We're passionate about making it easy for our customers to contribute to research and find cures. That mission drives us to build intuitive, reliable products and to cultivate a high-performing, collaborative product team. We build the digital connective tissue that governs how Sponsors, CROs (Contract Research Organizations), and Research Sites interact, share data, and collaborate.

The Group Product Manager (GPM) holds end-to-end ownership of one full side of Florence's business - spanning strategy and portfolio decisions, planning and delivery, and the outcomes that side of the business ultimately produces. This is not a role limited to managing a team of Product Managers: the GPM is the owner of outcomes - defining the vision and strategy for the full portfolio of products under their remit, aligning it with company-wide business goals, and being accountable for that side of the business growing and delivering value to both customers and the company.

You Will:

Portfolio & Business Ownership

- Defines the long-term vision and strategy for the full side of the business/portfolio of products under their remit, aligned with broader company goals.
- Builds and manages the portfolio-level roadmap, prioritizing initiatives based on business impact, resourcing, and market needs.
- Tracks market trends, competitive dynamics, and regulatory context (life sciences / clinical research) to inform strategic decisions.
- Represents the voice of the customer and the market at the portfolio level, ensuring products genuinely solve user problems.
- Is accountable for the business outcomes of that side of the business - growth, adoption, retention, and other key metrics.
- Stays current on AI/ML trends in health tech and bring forward-thinking perspectives to the team

## Team Leadership & Development

- Leads and mentors a team of Product Managers, providing regular coaching on product decisions, prioritization, stakeholder management, and delivery.
- Guides team members in navigating ambiguity, identifying next steps, and strengthening their decision-making muscle.
- Serves as a dedicated line manager - owning performance management, career development, and growth planning for the team.
- Sets goals and tracks execution through clear frameworks and dashboards, at both the team and individual level.

Portfolio Execution & Delivery

- Partners closely with Design, Engineering, QA, and other functions to drive smooth, predictable delivery across the portfolio.
- Establishes and refines planning, development, and release rhythms that improve speed and quality.
- Coordinates release management processes, ensuring timelines are met and stakeholders are prepared.
- Identifies and removes delivery bottlenecks, and strengthens feedback loops between product, engineering, and quality.

Cross-Functional Collaboration & Alignment

- Acts as the primary point of contact for Customer Success, Support, Sales, Marketing, and Finance on matters related to their side of the business.
- Collects and synthesizes input from go-to-market teams to inform planning, release readiness, and strategic alignment.
- Manages budget and resources within the portfolio and optimizes their allocation.
- Collaborates with other senior product leaders at Florence, helping shape product culture and the company's strategic direction.

Performance Measurement & Data-Informed Decisions

- Defines and tracks key metrics (KPIs) across the owned portfolio and uses them to inform decisions.
- Drives the adoption and evolution of product management tooling for planning, analytics, and execution
- Establishes methods to track product health, usage trends, and adoption.
- Contributes to process efficiency across the product organization, supporting scale without added complexity.

An Ideal Candidate Has:

- 8+ years of experience in B2B SaaS product management, including 2+ years managing Product Managers.
- Experience owning a portfolio or a substantial product area, with clear accountability for business outcomes (growth, retention, revenue, etc.).
- Track record of developing PMs and guiding them through execution and stakeholder alignment.
- Experience leading product strategy, release processes, and agile product development at scale using AI tools.
- Experience defining and evolving internal product practices, systems, and tooling to drive organizational consistency.
- Familiarity with OKRs and working within structured planning cycles across cross-functional teams.
- Strong working knowledge of product analytics practices, tools, and frameworks for decision-making and tracking success.
- Excellent communication, leadership, and negotiation skills across all levels of the organization, including executive leadership.
- Experience working with engineering, QA, and cross-functional go-to-market teams.
- Experience in healthcare, life sciences in general and clinical trials in particular. Experience in regulated software environments (e.g., 21 CFR Part 11)
- Strong understanding of healthcare processes, terminology, and compliance considerations, gained directly or via the productization of expert input.

## Role Impact

This role carries end-to-end ownership of one full side of Florence's business - from strategy through to results. Beyond leading a product team, the GPM shapes the systems and processes that underpin product excellence across their portfolio, directly influencing how Florence scales, and how the company delivers value to customers and the business. What’s in it for you?

- Do well. We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
- Do good. We insist that health technology is the highest calling for software development. We pride ourselves on working on something bigger than ourselves; helping advance cures and therapies.
- Make the leap. Join our high-output culture to create innovative, modern, and purposeful software solutions.

Florence supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical disability, or any other protected class.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Florence Healthcare, please go directly to our [Careers Page](https://florencehc.com/careers/). Florence Healthcare will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Florence Healthcare will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Florence Healthcare employees will only be sent from @florencehc.com email addresses.

## About Florence Healthcare - US

## Company Overview
- **One-liner**: Florence Healthcare provides a purpose-built clinical trial operations platform that connects sponsors, CROs, and research sites to digitize workflows, enable remote monitoring, and accelerate study timelines.
- **Entity Type**: Private (Series C)
- **Headquarters**: Atlanta, Georgia, USA (3340 Peachtree Rd NE, Ste 650, Atlanta, GA 30326)
- **Founded**: 2014
- **Founders**: Ryan Jones (CEO) and Andres Garcia (CTO)

## Core Business
- **Primary industry/industries**: Clinical Trial Technology / Healthcare IT / Life Sciences Software
- **Target customers**: B2B — primarily clinical research sites (hospitals, academic medical centers, community sites), sponsors (pharma/biotech), and Contract Research Organizations (CROs)
- **Mission or purpose statement**: To unleash the next era of clinical trials intelligence by powering shared workflows and AI-augmented automation across sites and sponsors, ultimately improving patient outcomes worldwide.

## Products & Services
- **Florence Trial Operations Platform**: An integrated suite that digitizes, automates, and connects study and site operations. Key modules include:
  - **eBinders™**: Digital investigator site files (eISF) and participant binders with compliant audit trails, role-based access, and e-signatures.
  - **SiteLink®**: Seamless document distribution, monitoring, and exchange between sponsors/CROs and all study sites.
  - **eConsent**: Digital informed consent workflows for in-person or remote consenting.
  - **ParticipantLink™**: A study-ready database to match candidates with future trials and route them directly to sites.
  - **eNcounter™**: Digitizes every document and automates workflows to centralize data and accelerate operations.
  - **StudyOrganizer™**: A free, easy-to-use study organizer for busy research sites (bookmarks, passwords, contacts).
  - **Automated Compliance**: Tools to maintain inspection-readiness and reduce risk.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of **$115.8M** across multiple rounds.
- **Annual Revenue**: Estimated at **$11.7M** (per LinkedIn).
- **Notable Investors/Partners**: Insight Partners (led Series C), Fulcrum Equity Partners (led Series B), Bee Partners (led Seed Round).
- **Growth Signals**:
  - Connects **65,000+ study sites** and **600+ sponsors** across **90+ countries**.
  - Acquired **VersaTrial** in September 2023.
  - Active job postings: 8 (as of mid-2026), with a quarterly posting increase of +100%.
  - Headcount of **199 employees**, with +0.8% monthly growth.
  - Offices in the USA (HQ) and Belgrade, Serbia.

## Competitive Advantages
- **Direct Site Connectivity**: The only eTMF platform built for direct connectivity to study sites for eISF document exchange, enabling true remote monitoring.
- **#1 Rated Platform**: Consistently rated as the top platform for research sites to digitize and automate research workflows.
- **End-to-End Workflow Automation**: Covers the full trial lifecycle from study start-up and participant enrollment through to close-out, reducing silos and paper-based delays.
- **Global Scale & Compliance**: Operates in 90+ countries with strong compliance and audit-readiness features.
- **Strong Leadership**: Founders and executive team have deep backgrounds at BCG, Microsoft, and leading healthcare institutions (e.g., Vanderbilt-Ingram Cancer Center).

## Strategic Focus
- **AI-Augmented Automation**: Actively hiring for AI Automation Manager, Senior AI Engineer, and AI Product Manager roles, signaling a strong push toward embedding AI into the platform.
- **Global Expansion**: Continued growth in international markets (Serbia, UK, Argentina, Nigeria, Bolivia, and more).
- **Platform Integration**: Deepening the connection between sponsors, CROs, and sites to create a unified, intelligent trial operations ecosystem.
- **Customer Success & Scale**: Investing in customer success, strategic engagement, and professional services to support a growing customer base.

## Why Work Here
- **Culture**: Described as a "friendly environment" where managers are encouraging and provide constant feedback. Employees are passionate and hard-working. The company emphasizes making an impact and having fun.
- **Remote/Hybrid/Office Policy**: Offers remote work opportunities and flexible work hours. Has a physical HQ in Atlanta and an office in Belgrade, Serbia, with remote workers globally.
- **Notable Perks**:
  - Unlimited Vacation
  - Remote Work Opportunities & Flexible Work Hours
  - Exceptional Salary
  - Equity + 401k Programs
  - Excellent Health Benefits
  - Unlimited Snacks + Drinks
  - Commuter Benefits
  - Learning and Development Programs
  - Volunteer Opportunities
  - Dev Mentorship Program
  - Women of Florence Mentorship Group
  - Regular Office Celebrations
- **Hiring Process**: Transparent and human-centric — humans review resumes, followed by team chats, a 10-minute virtual presentation, and then an offer. The company explicitly warns against recruitment fraud and does not ask for money or personal financial information.

## Sources
1. [Florence Healthcare Website](https://www.florencehc.com/)
2. [Florence Healthcare Careers Page](https://www.florencehc.com/careers/)
3. [Florence Healthcare LinkedIn](https://www.linkedin.com/company/florence-healthcare)
4. [Florence Healthcare Leadership Team](https://www.florencehc.com/team/)
5. [Florence Healthcare Jobs on Greenhouse](http://job-boards.greenhouse.io/florencehealthcare)

## Other roles at Florence Healthcare - US

- [VP , Clinical Trial Platform](https://feeny.ai/job/vp-clinical-trial-platform-florence-healthcare-us-atlanta-jyfrxwf8dh89) — Atlanta, GA
- [Sr. Data Engineer](https://feeny.ai/job/sr-data-engineer-florence-healthcare-us-atlanta-8wvwvzw2aeq5) — Atlanta, GA
- [Sr. Marketing Operations Manager](https://feeny.ai/job/sr-marketing-operations-manager-florence-healthcare-us-atlanta-72ptan3p5rym) — Atlanta, GA
- [VP, Professional Services](https://feeny.ai/job/vp-professional-services-florence-healthcare-us-atlanta-sabs5rjrb7se) — Atlanta, GA
- [Director of AI](https://feeny.ai/job/director-of-ai-florence-healthcare-us-atlanta-whyv65972ehe) — Atlanta, GA
- [AI Automation Manager](https://feeny.ai/job/ai-automation-manager-florence-healthcare-us-atlanta-pybwr6an7jg6) — Atlanta, GA