---
title: 'Group Product Manager, Customer Acquisition at Pearl'
canonical: 'https://feeny.ai/job/group-product-manager-customer-acquisition-pearl-india-e88zpm2wyhqv'
type: 'job'
last_seen: '2026-10-16'
---

# Group Product Manager, Customer Acquisition at Pearl

- **Company:** Pearl
- **Location:** India
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/justanswer/jobs/8790682002

## Job description

## About Us

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

## Our Values

- Data driven: Start with truth, measure what matters.
- Courageous: Bias to action; run toward hard problems.
- Innovative: Seek novel, elegant solutions.
- Lean: Do more with less. Build, ship, learn fast.
- Humble: Strong opinions, lightly held.

## About the Role

We’re looking for a Group Product Manager, Customer Acquisition to lead a portfolio of high-impact B2C growth products and develop a team of Product Managers. This leader will partner across Product, Engineering, Marketing, Design, and Analytics to identify meaningful customer and business opportunities, translate them into clear strategies, and deliver measurable improvements in growth, conversion, profitability, and customer lifetime value. This is a hands-on leadership role for someone who can operate at multiple altitudes: setting portfolio direction, coaching PMs, shaping senior-level decisions, and helping teams move quickly from insight to measurable learning.

## What You'll Do

- Set a clear product strategy and portfolio of opportunities across multiple product teams.
- Lead and mentor 4 Product Managers (2 PMs and 2 SPMs), including hiring, coaching, performance management, career development, and raising the quality of product thinking.
- Coach PMs on customer discovery, strategic thinking, experimentation, execution, and business impact.
- Partner with functional leaders to set priorities, allocate resources, and resolve cross-team dependencies and trade-offs.
- Improve the quality and speed of product decision-making, helping teams move from customer insights to validated learning efficiently.
- Enable PMs to operate with autonomy while maintaining alignment and accountability across the portfolio.
- Use AI throughout product development to accelerate insights, prototyping, experimentation, and learning.
- Work remotely from India while collaborating regularly with global teams and maintaining required overlap with U.S. business hours.

## What We're Looking For

- 10+ years of overall experience, including 8+ years in Product Management.
- Proven experience owning and scaling B2C products, platforms, or portfolios.
- Strong expertise in product strategy, roadmap ownership, prioritization, and business impact.
- 4+ years of experience managing, mentoring, or developing Product Managers.
- Strong cross-functional leadership, stakeholder management, influencing, and communication skills.
- Hands-on experience with data, analytics, experimentation, metrics, and hypothesis-driven decision-making.
- Operating high-volume digital products and delivering measurable revenue or profitability impact.
- Experience in customer acquisition, growth, conversion funnels, or other data-driven B2C products.
- Practical experience with AI/GenAI, automation, or emerging technologies.
- Strong problem-solving skills and ability to thrive in ambiguous, fast-paced environments.
- Bachelor’s or Master's degree in any discipline required.

What Success Looks Like

- Product teams have clear strategies, priorities, success measures, and ownership.
- Product Managers receive consistent coaching and demonstrate measurable growth in their capabilities.
- The portfolio delivers meaningful improvements in revenue, conversion, profitability, or customer lifetime value.
- Teams increase their speed by identifying an opportunity to generate validated customer and business learning.
- Senior stakeholders have clarity and confidence in the portfolio’s direction, trade-offs, and performance.

Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our [AI Disclosure and Consent Policy](https://www.pearl.com/ai-interview-disclosure). #LI-Remote

## About Pearl

## Core Business
- **Primary industries**: Professional services marketplace (legal, medical, automotive, veterinary, home services, and more)
- **Target customers**: Independent professionals (B2B side) and consumers seeking expert advice (B2C side); also enterprise partners through its network
- **Mission**: “Democratizing professional services” – making expert help available to everyone, everywhere by fusing human wisdom with AI precision.

## Products & Services
- **Pearl Super Agent**: An AI-powered agent that works 24/7 to handle sales, marketing, and administrative tasks for independent professionals, putting revenue directly into their pockets.
- **Expert Network (JustAnswer platform)**: A marketplace of 20,000+ credentialed professionals across legal, medical, automotive, veterinary, and other verticals, serving millions of consumers.
- **House of Brands**: A portfolio of vertical-specific brands (legal, medical, automotive, veterinary, etc.) that leverage the same AI and network infrastructure.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Over $500 million earned by professionals on the platform; 20,000+ credentialed professionals; named **#1 Fastest-Growing Site in 2025 by SimilarWeb** (faster than OpenAI)
- **Notable Investors/Partners**: No recent institutional investors listed; CEO Andy Kurtzig is an angel investor (StubHub, iLike) and the company is self-funded/profitable. Partners include large professional services verticals.
- **Growth Signals**: Global scale with teams across US, India, and Ukraine; over a decade of conversation analysis data; enterprise-ready AI infrastructure; rapid traffic growth outpacing OpenAI.

## Competitive Advantages
- **AI + Human Hybrid Model**: Combines proprietary AI (over a decade of conversation data) with human expert oversight, targeting the “hybrid tier” of the $3.3T professional services market.
- **Battle‑tested Platform**: 22+ years of operating at scale, with millions of interactions and a proven demand generation engine.
- **Network Effects**: 20,000+ credentialed professionals and a large consumer base create a self‑reinforcing marketplace.
- **Proprietary Tools**: Internal “Prompt Studio” and copilots that accelerate development and improve quality.

## Strategic Focus
- **Category Leadership**: Aiming to own the hybrid (AI + human) segment of professional services, as the market splits into AI‑only, traditional, and hybrid tiers.
- **Global Expansion**: Deepening presence in Ukraine, India, and the US, and growing the network of independent professionals worldwide.
- **AI Innovation**: Continuously improving the Super Agent and conversational AI to handle more complex tasks, reduce friction, and increase revenue for professionals.

## Why Work Here
- **Remote‑First Culture**: Fully remote with asynchronous collaboration; hubs in the US, India, and Ukraine; opportunities for in‑person meetups.
- **Perks & Benefits**: Annual learning stipend, access to Prompt Studio and internal AI tools, transparent career ladders, regular feedback cycles, public recognition and rewards.
- **Engineering & AI Focus**: Over a decade of conversation data to work with; senior roles in ML, full‑stack, and AI conversation design; a “lean, data‑driven” engineering culture.
- **Values**: Humble (strong opinions lightly held), Courageous (bias to action), Lean (do more with less), Innovative (seek novel solutions). Hiring signals: “smart, fun, get things done.”
- **Inclusive Environment**: Equal opportunity employer, committed to diversity and global collaboration.

## Sources
1. [pearl.com/careers](https://www.pearl.com/careers)
2. [pearl.com](https://www.pearl.com/)
3. [pearl.com/about-us](https://www.pearl.com/about-us)
4. [job-boards.greenhouse.io/justanswer](https://job-boards.greenhouse.io/justanswer)

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