---
title: 'Group Product Manager, Integrations at Maven AGI'
canonical: 'https://feeny.ai/job/group-product-manager-integrations-maven-agi-boston-5m2qr6rtj9qq'
type: 'job'
last_seen: '2026-09-05'
---

# Group Product Manager, Integrations at Maven AGI

- **Company:** Maven AGI
- **Location:** Boston, MA
- **Compensation:** $190k–$230k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/maven-agi/f89db36f-d678-4d47-9c66-716c898361e7

## Job description

Maven AGI is an enterprise https://www.mavenagi.com/ AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

## TEAM:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

## THE ROLE

Maven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.

The Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.

We're hiring a Group PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.

## WHAT YOU'LL OWN:

- Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.
- The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.
- Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.
- Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.
- Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.
- Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.
- Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.

## WHO YOU ARE:

- 8+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.
- You've built and shipped integration products before. You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,
- Direct experience with the systems Maven agents touch: CRMs (Salesforce, HubSpot), ticketing (Zendesk, ServiceNow, Freshdesk), knowledge bases (Confluence, Notion, Guru), commerce (Shopify, Stripe), and identity (Okta, Auth0). You don't need all of them, but you've worked inside several.
- Fluent in the technical building blocks: REST and GraphQL APIs, webhooks, OAuth, rate limits, event streams, and the failure modes that come with each.
- You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.
- You extract requirements from messy customer conversations and turn them into PRDs. Non-negotiable.
- You're a problem solver, not a project manager. You've been the person deciding what to build and why.
- Real enthusiasm for AI, LLMs, and autonomous agents, and a clear point of view on how integrations change when the caller is an agent instead of a human developer.
- Strong communication across audiences. Technical enough to hold your own with engineering, but clear enough to translate for enterprise stakeholders and GTM.

## LOCATION:

Hybrid in Boston, San Francisco, or New York.

## COMPENSATION:

Base salary of $190,000 to $230,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.

## WHY MAVEN:

- You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.
- Integrations at Maven is not a services function or a "nice to have." It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.
- Maven has the strongest product on the market for complex enterprise AI use cases. Our conversion rate from first conversation to close speaks for itself.
- A growing roster of enterprise brands is betting on Maven for their AI agent strategy.
- This isn't a proof of concept! We're deploying AI agents into production for enterprise customers today.

Join us in changing the face of enterprise customer support!

## About Maven AGI

## Company Overview
- **One-liner**: Maven AGI builds an enterprise-grade AI agent platform to automate and govern customer experience (CX) workflows across the full customer journey.
- **Entity Type**: Private (Series B, $78M total funding)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2023
- **Founders**: Jonathan Corbin (CEO) and Sami Shalabi (CTO), both former executives from HubSpot, Google, and Stripe.

## Core Business
- **Primary industry**: Enterprise AI / Customer Experience (CX) Automation
- **Target customers**: Large enterprises in regulated industries (financial services, healthcare, legal, e-commerce) needing governed, scalable AI for customer support, sales, and operations.
- **Mission or purpose**: To build Business AGI — enterprise AI that unifies systems, syncs functions, and orchestrates real-time action across the enterprise.

## Products & Services
- **AI Agent Platform**: A comprehensive platform that deploys multimodal generative AI agents across chat, SMS, WhatsApp, email, help centers, and voice. Agents autonomously resolve customer questions using structured and unstructured knowledge, personalized data, and system integrations.
- **AI Voice Agent**: Voice-based AI agent for handling phone-based customer interactions.
- **AI Agent Designer**: Tool for customizing and designing AI agent behavior and workflows.
- **Inbox & Knowledge Graph**: Unified inbox for agent handoffs and a knowledge graph that grounds AI responses in approved company data.
- **Data & Insights**: Analytics and reporting tools to monitor agent performance, resolution rates, and customer satisfaction.
- **Integrations**: Deep integrations with Zendesk, Salesforce, Freshdesk, and other major CX and CRM platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total Funding of **$78M** across three rounds:
    - Seed Round (Dec 2023): $8M
    - Series A (May 2024): $20M, led by M13
    - Series B (Jul 2025): $50M, led by Dell Technologies Capital
- **Notable Investors/Partners**: Dell Technologies Capital, Cisco Investments, SE Ventures, Lux Capital, M13, E14 Fund.
- **Growth Signals**:
    - Headcount of ~90 employees (as of mid-2026), with monthly growth of +4.9%.
    - Achieved ISO/IEC 42001 certification (Feb 2026), the first international standard for AI management systems — a major differentiator for regulated enterprise sales.
    - Claims up to 93% of customer queries resolved autonomously and 10x faster resolution times.
    - Customer base includes publicly traded companies (Ibex, Tripadvisor, SS&C Technologies) and notable tech/legal/fintech brands (Clio, Rho, Check, Papaya Pay).
    - Active job postings: 35+ open roles (as of mid-2026), with a +169% quarterly increase in hiring.

## Competitive Advantages
- **Enterprise Governance Focus**: ISO/IEC 42001 certified, with a suite of 9 independent security/compliance certifications. Built-in controls for prompt injection detection, data redaction, confidence-based escalation, and traceable audit logging — critical for regulated industries.
- **Full-Journey Orchestration**: Unifies support, sales, and operations into a single AI operating layer, replacing siloed handoffs with context-aware workflows.
- **Deep Integrations**: Pre-built connectors for major CRMs and helpdesk platforms (Zendesk, Salesforce, Freshdesk) without requiring system changes.
- **Founding Team Credibility**: Founded by executives from HubSpot, Google, and Stripe, giving them deep domain expertise in both enterprise SaaS and AI.

## Strategic Focus
- **Scaling Enterprise Sales**: Targeting large, regulated enterprises (financial services, healthcare) that require governed AI deployments.
- **Security & Compliance Leadership**: Expanding compliance portfolio (ISO 42001, SOC 2, etc.) to remove barriers to adoption in risk-averse industries.
- **Product Expansion**: Moving beyond pure customer support into sales and operations workflows, positioning as a "Business AGI" platform.
- **Talent Acquisition**: Aggressively hiring across engineering, product, sales, and customer experience roles to support growth.

## Why Work Here
- **Culture & Mission**: High-impact startup working on cutting-edge enterprise AI. The company describes itself as "inventing the future, one breakthrough at a time."
- **Work Model**: Hybrid (Boston office growing), with a focus on in-person collaboration.
- **Compensation & Benefits**:
    - 100% employee (80% family) medical, dental, vision coverage.
    - Unlimited PTO.
    - $5k annual home office budget.
    - $5k 401k match.
    - $300/month commuter benefits.
    - Continuing education budget.
    - Short/long-term disability, critical illness, and life insurance.
    - Dependent care benefits.
- **Employee Rating**: 4.7/5.0 on LinkedIn (79 reviews), with strong scores across Work-Life (4.6), Compensation (4.6), and Culture (4.5).
- **Team**: ~90 employees with a strong technical core (30% engineering). Notable talent sourced from HubSpot, Stripe, Salesforce, WalkMe, and ZoomInfo.
- **Growth Opportunity**: Rapidly scaling company with 35+ open roles and a clear path to Series C; early employees have significant ownership and impact.

## Sources
1. [mavenagi.com](https://www.mavenagi.com/)
2. [linkedin.com/company/mavenagi](https://www.linkedin.com/company/mavenagi)
3. [cbinsights.com](https://www.cbinsights.com/company/maven-agi)
4. [pitchbook.com](https://pitchbook.com/profiles/company/523084-33)
5. [prnewswire.com](https://www.prnewswire.com/news-releases/maven-agi-achieves-isoiec-42001-certification-strengthening-enterprise-ai-governance-302388999.html) (ISO 42001 announcement)

## Other roles at Maven AGI

- [Manager, Sales Development](https://feeny.ai/job/manager-sales-development-maven-agi-boston-ws8y9chczb35) — Boston, MA
- [IT Manager](https://feeny.ai/job/it-manager-maven-agi-boston-pnv4413pyttp) — Boston, MA
- [Principal Solutions Architect](https://feeny.ai/job/principal-solutions-architect-maven-agi-boston-12tewfegv1yz) — Boston, MA
- [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-maven-agi-boston-ymy3vrmvfarg) — Boston, MA
- [Senior People Operations Manager](https://feeny.ai/job/senior-people-operations-manager-maven-agi-boston-wxggrnzcpqmr) — Boston, MA
- [Senior GTM Growth Engineer](https://feeny.ai/job/senior-gtm-growth-engineer-maven-agi-boston-b7paajvepztd) — Boston, MA
- [Senior Customer Experience Manager (CXM) – Strategic](https://feeny.ai/job/senior-customer-experience-manager-cxm-strategic-maven-agi-united-states-6358ns0erh8e) — United States
- [Senior Accounting & Finance Manager](https://feeny.ai/job/senior-accounting-finance-manager-maven-agi-united-states-e7hhayzbe62n) — United States
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-maven-agi-boston-y2xjpqzzgwpy) — Boston, MA
- [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-maven-agi-boston-bcsg28vfmwxx) — Boston, MA