---
title: 'Growth Associate at Maple'
canonical: 'https://feeny.ai/job/growth-associate-maple-new-york-5gx89x8h9syz'
type: 'job'
last_seen: '2026-09-12'
---

# Growth Associate at Maple

- **Company:** Maple
- **Location:** New York, NY
- **Compensation:** $80k–$115k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/maple/d1db8e61-f03b-4f8d-b15a-9a8af0891a54

## Job description

Hi 👋 I’m Aidan, founder of Maple. At [Maple](https://maple.inc), we’re building AI agents that work for restaurants. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

Growth Associate

## About the Role

The Growth Associate role is designed as a rotational program, providing you with the opportunity to contribute to different parts of Maple’s revenue engine - including pre-sale, post-sale, product, and operations. This role is your chance to gain hands-on experience driving business growth, understanding key revenue levers, and helping scale Maple’s impact across teams. You’ll work on a variety of high-priority projects that support sales, customer retention, and process efficiency - developing your skills while making a measurable impact on our bottom line.

## What You’ll Do

- Rotate through core areas at Maple: sales, customer success, product, and operations—with a focus on identifying and executing on growth opportunities
- Support projects related to revenue growth: process improvements, new initiative pilots, and helping teams operate more efficiently
- Partner with teams to identify best practices and address immediate business needs tied to revenue generation and retention
- Build strong cross-functional relationships and gain exposure to the challenges and solutions for driving business results
- Work closely with mentors and team leads to develop skills that have a direct growth impact
- Share insights, propose improvements, and help execute on strategies that drive revenue and customer success

## What We’re Looking For

- Any level of experience is welcome - including new grads, early-career professionals, or those seeking a career shift
- Interest in learning how a high-growth company drives revenue across multiple go-to-market teams
- Collaborative mindset - you enjoy working with others, learning from them, and driving team-based results
- Willingness to take on new challenges and adapt to fast-paced environments
- Organized and communicative, with a focus on growth and data-driven impact
- Self-motivated, curious, and driven to contribute to Maple’s growth and success

Why Maple?

- Unique opportunity to build your skills and make an impact across the entire growth and revenue function
- Supportive team environment that values experimentation and results
- Ability to shape your experience and explore long-term roles in growth, sales, and more
- Competitive salary, benefits, and meaningful equity

If you’re ready to help accelerate Maple’s growth, work with high-impact teams, and be part of our journey, we encourage you to apply.

## How we work

- We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types
- We believe in deep ownership. Engineers here talk to users, design features, and ship fast
- We value clarity over process. You’ll spend most of your day building, not waiting on decisions
- We move in person. We’re a tight-knit team that moves fast and solves problems together

## What we offer

- Competitive salary + meaningful equity
- A real product with real usage and growing revenue
- Strong In-person culture, fast feedback loops, and zero bureaucracy
- A small team that feels like a founding team
- Full health, dental, vision, 401k, life insurance, and unlimited PTO
- Tools budget, coffee budget, whatever-you-need-to-be-great budget

Want to help reimagine how software works for real-world businesses? Let’s talk.

## About Maple

## Company Overview
- **One-liner**: Maple builds human-like voice AI agents that answer phone calls, take orders, book reservations, and handle payments for restaurants, syncing directly to existing POS systems.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023
- **Founders**: Not publicly available (LinkedIn lists Burthomley .J Douzable as Principal Owner)

## Core Business
- **Primary Industry**: Voice AI for restaurants and hospitality
- **Target Customers**: B2B — restaurants (independent, multi-location, and enterprise), with planned expansion into drive-thrus, kiosks, and other phone-based customer service settings for neighborhood businesses.
- **Mission or Purpose**: "Give every neighborhood business an always-on teammate who never misses a guest, so great service is effortless everywhere."

## Products & Services
- **Maple Voice AI Agent**: An AI-powered phone agent that answers inbound calls 24/7. It handles complex orders (modifications, combos, allergy requests), manages reservations, processes takeout and delivery requests, and addresses general inquiries. It features intelligent upselling to increase average ticket sizes by 25% and supports multiple languages and dialects. The system integrates in real-time with major POS systems and can be set up in as little as 24 hours.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over 1,000 restaurant owners are customers; the platform has processed over 2.1 million calls and 81,000 orders across 567 cities as of the data capture date.
- **Notable Investors/Partners**: Specific investors are not publicly listed. The company offers a partner program for agencies and consultancies (revenue share, marketing co-op).
- **Growth Signals**: The company is actively hiring (10+ open roles across engineering, sales, and growth), indicating a growth phase. It has a presence in the U.S., Argentina, and Canada.

## Competitive Advantages
- **Deep Restaurant Specialization**: Handles complex restaurant-specific tasks like custom combos, allergy notes, and multi-item modifications, going beyond simple FAQ answering.
- **POS Integration**: Real-time, direct integration with major POS systems ensures orders flow error-free to the kitchen without manual re-entry.
- **Always-On Revenue Capture**: Captures orders and appointments during off-hours (late night, holidays), preventing lost revenue from missed calls.
- **Accuracy and Upselling**: Claims 99% accuracy on orders and a proven 25% increase in average ticket size through intelligent upselling.

## Strategic Focus
- **Vertical Expansion**: Scaling from independent restaurants to enterprise restaurant groups and expanding into adjacent verticals like drive-thrus and kiosks.
- **Product Development**: Continued investment in AI and machine learning (hiring ML Research Engineers, Full Stack Engineers) to improve voice agent capabilities and integration depth.
- **Partner Ecosystem**: Growing through a partner program to reach more merchants via agencies and consultancies.

## Why Work Here
- **High-Impact, Early-Stage Environment**: A small, growing team (17 employees as per LinkedIn) where individual contributions have significant impact on the product and company trajectory.
- **Innovative Mission**: Working on cutting-edge voice AI technology in a practical, high-demand market (hospitality), with a clear vision for broader expansion.
- **Culture**: The company values are Innovation, Excellence, Customer-Centricity, and Integrity. The careers page highlights a "collaborative, high-impact" environment.
- **Perks & Benefits**: Competitive salary + equity, flexible work arrangements, health/dental/vision coverage, professional growth budget, and events/happy hours.
- **Work Policy**: The New York HQ is in-office, but the company also hires for remote roles (e.g., Customer Support in LatAm and South Africa), suggesting a hybrid or role-dependent flexibility. Job postings on Built In list both "In-Office" (New York, NY) and "Remote" options.

## Sources
1. [Maple Website](https://maple.inc/)
2. [Maple Careers Page](https://maple.inc/careers/)
3. [Built In NYC Profile](https://builtin.com/company/maple-0)
4. [LinkedIn Company Page](https://www.linkedin.com/company/mapleai)
5. [Maple Jobs Board (Ashby)](https://jobs.ashbyhq.com/maple)

## Other roles at Maple

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- [Growth Engineer](https://feeny.ai/job/growth-engineer-maple-new-york-zjtcnnwbs5g2) — New York, NY
- [Forward Deployed Engineer - Growth](https://feeny.ai/job/forward-deployed-engineer-growth-maple-new-york-x219hg8zhb5z) — New York, NY
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-maple-new-york-erp90f17qfna) — New York, NY
- [Customer Support Representative (South Africa, Remote)](https://feeny.ai/job/customer-support-representative-south-africa-remote-maple-africa-y8v80t48cg83) — Africa
- [Customer Support Representative (LatAm, Remote)](https://feeny.ai/job/customer-support-representative-latam-remote-maple-latin-america-a8g0e06dzv3v) — Latin America
- [SMB Account Executive](https://feeny.ai/job/smb-account-executive-maple-new-york-tznsp4g4yxzp) — New York, NY
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