---
title: 'Growth Operations Analyst (m/f/d)- US at Pliant'
canonical: 'https://feeny.ai/job/growth-operations-analyst-m-f-d-us-pliant-new-york-v8bn0k09th90'
type: 'job'
last_seen: '2026-11-04'
---

# Growth Operations Analyst (m/f/d)- US at Pliant

- **Company:** Pliant
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.ashbyhq.com/pliant/515835a3-73ba-4a25-b7a1-db3ab4471b96

## Job description

## ABOUT US

Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system — adapting to existing setups rather than requiring customers to replace them.

Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.

Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.

Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries — under its own European e-money license and with licensed partners in the UK and US.

Learn more athttp://www.getpliant.com/[www.getpliant.com](http://www.getpliant.com)

## ABOUT THE ROLE

We're hiring a Growth Operations Analyst (m/f/d) to help run the engine behind Pliant's US outbound motion.

You'll report to our Growth Associate, who leads outbound strategy for the US Sales team and works closely with our global Growth teams: Outbound Ops, Sales Enablement, RevOps, and our AI Unit. The role sits within the Growth organization, led by our VP of Growth.

This is a foundational operations role on the US team, built to scale alongside it. You'll start by owning the day-to-day work that keeps outbound running: building and cleaning lead lists, keeping CRM and sequence data accurate, and producing the reporting sales leadership uses every week. Over time, you'll take ownership of outbound hygiene for our BDRs, and then extend that to our Account Executives. The role is designed to grow from execution into owning outbound operations.

Our main focus is Direct Sales and Travel. Because we're growing fast, expect the scope to move into adjacent areas, such as Insurance and event-driven campaigns, as priorities shift.

This is a hybrid role, with a preference for candidates based in New York City. After 6 months, based on performance, you'll have the option to go fully remote.

You'll get close mentorship from your manager, exposure to our VP of Growth, US sales leadership, and our global Sales Enablement, RevOps, and AI teams, and the chance to travel to our Berlin headquarters to ramp up alongside our global Growth teams.

Compensation: $75,000–$110,000 OTE, depending on experience

## WHAT YOU'LL DO

- Build, enrich, and qualify target account and contact lists for outbound campaigns and industry conferences
- Score and segment accounts against our ideal customer profile so BDRs spend their time on the right companies
- Keep lists deduplicated and consistent with what's already in the CRM
- Monitor sequence enrollment, bounces, opt-outs, and activity logging, and fix data gaps such as missing owners, stale contacts, and incorrect lifecycle or deal stages
- Over time, extend outbound hygiene from BDRs to AE pipeline hygiene, including next steps, close dates, and stage accuracy
- Own the data behind our weekly US sales reporting, including activity, pipeline, and outbound performance, and turn recurring questions into repeatable reports
- Document the workflows you own so they're repeatable and easy to hand off, and help roll out and administer new tools, such as dialers and sequencing platforms
- Run and improve AI-powered workflows, and work with our AI Unit to automate the repetitive parts of the job

## WHAT YOU'LL BRING

- 1–3 years of experience in sales or revenue operations, business operations, consulting, finance, or a fast-paced startup
- Comfort working in spreadsheets and CRM tools (HubSpot, Salesforce, or similar), plus a natural instinct to check whether a number looks right
- Strong attention to detail and a high bar for data quality
- Ownership: when you see a gap, you close it, and you know when to flag a judgment call instead of guessing
- Coachability: you welcome direct, fast feedback and act on it quickly
- Clear written and verbal communication, and comfort working with sales leaders and reps
- Curiosity about AI and automation. Experience with tools like Clay, Amplemarket, or Claude is a plus, but not required
- We're also open to candidates with more experience, including those moving from investment banking, consulting, or corporate finance into an operating role. What matters most is maturity, follow-through, and hunger to learn, not years on a resume

## WHAT WE OFFER

- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Your choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know. At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team. A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.

## About Pliant

## Company Overview
- **One-liner**: Pliant provides an API-first, modular B2B credit card platform that enables businesses to issue, manage, and track physical and virtual credit cards while streamlining payment processes and spend controls.
- **Entity Type**: Private (growth stage, backed by multiple venture capital investors)
- **Headquarters**: Berlin, Germany
- **Founded**: 2020
- **Founders**: Malte Rau and Fabian Terner

## Core Business
- **Primary industry**: Fintech – B2B payments, spend management, and card issuance.
- **Target customers**: B2B – businesses of all sizes (SMB to enterprise), banks and financial institutions (via CaaS/BaaS), and developers/API users.
- **Mission or purpose statement**: "Empower companies to grow by providing a smart way to pay that scales with their business." [getpliant.com](https://www.getpliant.com/en-us/about-pliant)

## Products & Services
- **Payment Apps**: Ready-to-use mobile and web applications for issuing cards, managing spend, tracking transactions, and integrating with accounting tools. Ideal for companies that want a full-featured solution out of the box.
- **Pro API**: A fully customizable API for businesses that need to issue cards at scale, automate workflows, and build custom integrations into their finance stack. Supports single-use virtual cards, spend controls, and real-time monitoring.
- **CaaS & BaaS (Card-as-a-Service & Banking-as-a-Service)**: White-label solutions for banks and fintechs to launch their own branded credit card programs, with Pliant handling compliance, card issuance, and processing under its e-money license.
- **Card & Spend OS**: The underlying operating system that powers all products, offering spend control, receipt management, accounting automation, and transaction insights.

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: Total funding amount not publicly disclosed; notable investors include **Alstin Capital**, **Motive Ventures**, **Speedinvest**, **SBI Investment**, **PayPal Ventures**, and **Illuminate Financial**. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
- **Notable Investors/Partners**: PayPal Ventures, Speedinvest, Alstin Capital, Motive Ventures, SBI Investment, Illuminate Financial.
- **Growth Signals**: 
  - Team of 250+ employees representing 35+ nationalities. [getpliant.com](https://www.getpliant.com/en/careers)
  - Offices in Berlin (HQ), London, New York, Paris, Munich, Vienna, Lisbon, and Helsinki. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
  - Licensed as an e-money institution (EMI) in the EU and certified ISO/IEC 27001:2022 and PCI DSS. [getpliant.com](https://www.getpliant.com/en)
  - High Glassdoor rating of 4.6/5 (as of Nov 2024). [getpliant.com](https://www.getpliant.com/en/careers)

## Competitive Advantages
- **API-first platform**: Fully programmable card issuance and spend management, enabling deep customization and automation for enterprises and developers.
- **Regulatory moat**: Holds an e-money license and multiple security certifications (ISO 27001, PCI DSS), making it a trusted partner for banks and regulated institutions.
- **Multi-product flexibility**: Offers everything from out-of-the-box apps to white-label CaaS/BaaS, covering a wide range of customer needs in one platform.
- **Real-time data & insights**: Provides granular transaction monitoring, customizable reporting, and seamless integration with accounting and ERP systems.

## Strategic Focus
- Expand geographically (already present across Europe and the US) and deepen partnerships with banks and fintechs through CaaS offerings.
- Continue enhancing the Pro API and automation capabilities to serve high-volume enterprise clients.
- Strengthen compliance and security infrastructure to maintain regulatory advantages.
- Grow headcount across engineering, sales, and data teams to support scaling.

## Why Work Here
- **Culture & values**: Emphasizes agility, kindness, openness, and having fun. Mission-driven team with a flat structure and collaborative environment. [getpliant.com](https://www.getpliant.com/en/careers)
- **Remote/hybrid policy**: Offers home office and remote work opportunities (many roles listed as *EU/UK remote*), plus flexible working hours. [getpliant.com](https://www.getpliant.com/en/careers)
- **Perks**: Learning & development budget, monthly lunch benefit, mobility perk, Bahncard, Wellhub membership, and regular team events.
- **Engineering culture**: 11 cross-functional teams, with visible investment in data, engineering, and product roles. Technology stack includes modern API-first development.
- **Glassdoor rating**: 4.6/5 (as of Nov 2024) – indicative of high employee satisfaction.

## Sources
1. [getpliant.com - Main site](https://www.getpliant.com/en)
2. [getpliant.com - About page](https://www.getpliant.com/en-us/about-pliant)
3. [getpliant.com - Careers page](https://www.getpliant.com/en/careers)
4. [linkedin.com - Pliant company page](https://www.linkedin.com/company/getpliant)
5. [getpliant.com - Careers (alternate)](https://www.getpliant.com/en-us/careers)

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